Please help me with below

Test 1 questions (chapters 1-21)

Reference: IT strategy by Jim Maholic

A 3-dimensional framework to plan your digital transformation and deliver value to your enterprise

TextBook : IT Strategy by Jim Maholic

Expectations

• You may use your textbook and discussion notes as resources
• Length requirements: At least 2, but no more than 3 single-spaced pages for each answer.
• Answer has to be from textbook

Question 3:

Chapter 16 (Consideration for New Software Functionality) discusses a fundamental question that must be answered when purchasing and implementing enterprise-level applications such as Enterprise Resources Planning (ERP), Supply Chain Management (SCM), and Customer Relationship Management (CRM). This is do you, A) modify your business to operate according to the "best practice" process around which the software is designed, or B) modify the software to meet the way the business currently operates. Describe the author's position. Be sure to cite specific page numbers when providing textbook references. Explain your agreement and/or disagreement with the author's position.