Question: Please write a response up to 100 words or more. Thank you. The sales department of Arrow Trucking is under-performing its competitors on revenue growth

Please write a response up to 100 words or more. Thank you.

The sales department of Arrow Trucking is under-performing its competitors on revenue growth and customer retention. You are a member of the Human Resource team and have been trained in organization development projects, and have been asked to consider what to do. You then conduct a quick organization-level diagnosis and come to the conclusion that the overall companys structure and management processes are adequate and in alignment with the strategy.

Where do you look next? Which diagnostic model might you utilize now? Why?

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