Problem -Solving Guide Module 2 Assignment #2: Problem Solving

Using this worksheet, you will use the S.C.O.T. Analysis to find the best solution to a problem you are having. This can be a problem where you work or a personal problem of you own. Please review the information about the S.C.O.T. Analysis in Module 2 Content before you complete this worksheet.

Student Name:

Step 1: Is there a problem? Identify Needs Describe the needed issue or problem in a short paragraph.

My needs regarding this issue or problem:

Other's Needs (What are the needs of other people regarding this problem?):

Step 2: Identify Problem

Develop a Goal Statement (Review the information in Module 2 about goal statements.):

Step 3: Collect Information

What are the current strengths that exist internally in regards to the issue?

What are the challenges that currently exist internally?

What are the future opportunities that might exist externally?

What are the threats that might exist externally?

Step 4: Brainstorm Solutions (consider all solutions - practical or not)

Solution 1:

Solution 2:

Solution 3:

Solution 4:

Solution 5:

Step 5: Evaluate Solutions:

Solution: How does it address issues uncovered in the SCOT analysis? Does it increase or decrease strengths, challenges, opportunities or threats? (These numbers reflect the solutions above.)

1.

2.

3.

4.

5.

Step 6: Choose the Best Solution

Solution Choice (what and why):

Step 7: Planning and Taking Action:

Who is involved?

What needs to happen?

When will it happen?

Step 8: Evaluating Results:

What were the results? Did it work? Why? Discuss the success or failure of the plan.

If you aren't able to resolve the problem, discuss what still needs to happen before a solution occurs and what results you would hope to achieve.