Problem-solving Test: Customer Service The Problem: You are the Vice President of Watchflix, which provides movie-streaming services (like Netflix). In the last quarter, your company lost about 10% (500) of your customers. You found that customers cancelled their subscriptions because they were unhappy with your customer service team. Your Task: The President is eager to fix this problem so she asks you to write a report that analyzes 2 solutions. Using the guidelines taught in our class, please write a 1-1.5 page report with the following sections. You don't need to include a Conclusion paragraph at the end. Introduction Research Recommendations