Question: Quality Function Deployment chart. ( Apple Iphone) 1. Identify customer wants 2. Identify how the good/service will satisfy customer wants 3. Relate customer wants to

Quality Function Deployment chart. ( Apple Iphone) 1. Identify customer wants 2. Identify how the good/service will satisfy customer wants 3. Relate customer wants to product hows 4. Identify relationships between the firm's hows 5. Develop customer importance ratings 6. Evaluate competing products 7. Compare performance to desirable technical attributes

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