Question: Quality Management A- Compare the ISO certification process with the Malcolm Baldrige National Quality Award criteria. What are the main differences? B- Explain why some

Quality Management A- Compare the ISO certification process with the Malcolm Baldrige National Quality Award criteria. What are the main differences? B- Explain why some quality initiatives fail in American Organizations? C- Explain the concept of Six Sigma and its relationship to ISO certification and the Malcolm Baldrige Award system

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