Question: Quality Management System (QMS) is a management system to direct and control an organisation with regard to quality. For example, ISO 9000:2015 identified eight quality

Quality Management System (QMS) is a management system to direct and control an organisation with regard to quality. For example, ISO 9000:2015 identified eight quality management principles that can be used by top management in order to lead the organisation towards improved performance. One of the quality management principles is "Continual Improvement". Define the concept Continual Improvement and explain the rationale behind it.

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