Question: Question 16 (3 points) 16. Processing times for new accounts at a bank are shown in the following table. Five days of four processes each

Question 16 (3 points) 16. Processing times for new accounts at a bank are shown in the following table. Five days of four processes each have been taken. Process 3 Process 10.2 10.3 Process 2 9.9 Process 4 10.1 9.8 10.4 Day 1 Day 2 Day 3 Day 4 Day 5 9.7 9.9 10.1 10.3 10.2 (Grand mean=10.04, R=0.52) 16-a (3). If you use x chart, what are upper control limit (UCL) and lower controllimit (LCL)? 10.34,9.74 12.42, 10.66 10.42, 9.66 10.34, 9.66 Question 17 (2 points) 16-b (2). (True / False) The process is in control. True False

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