Question: Question (4): Answer the following questions: (3 marks) a. Discuss the impact of technologies on the performance of financial services? Are those micro (stakeholders) or

Question (4): Answer the following questions: (3

Question (4): Answer the following questions: (3 marks) a. Discuss the impact of technologies on the performance of financial services? Are those micro (stakeholders) or macro? (6 marks) b. Explain what is meant by (B2C) and (B2B)? Give one real example for each of them in financial services institutions. (6 marks)

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