Read and use the information below to answer questions that follow:

We are often asked this question as to what is consulting in Organisation Development $($OD$).$

This question is asked because currently there is no agreement on the meaning of the term

$$organisation development$,$ and it is still less clear what a consultant in organisation

development is$.$ We firmly believe that only companies having an internal structure

corresponding to their goals are able to develop successfully. For instance, to distribute

functions and authority, to create a transparent system of interaction and control, to develop a

common set of values, to unite various divisions into an efficient team for the purpose of

performing clearly defined tasks... the key term is development, and development is a

process, this implies the fact that besides analysis and advice, helping to carry out

organisational changes is also a significant part of management functions.

My approach from the very beginning would be from simple to complex issues for better

Comprehension of all the concepts both in particular and in general. Therefore, I would like

you to be acquainted with the basic elements of organisation, including structure, task,

technology, and people. Structure refers to the formal interactions within the organisation as

evidenced in the organisational chart or organogram.

Organisation as a system can be changed and developed to achieve its goals in the best

possible way. The goals of an organisation generally are: survival, stability, profitability,

growth and service to society. From one organisation to another, the goal or goals may differ

depending up on at what stage of development the organisation is$.$ The system process school

considers organisation development in the context of both its internal and external

environment, while procedures and programmed school, concerned with personnel activities

that contribute to the overall growth and development of the organisation. Personnel function is primarily concerned with OD activities, at present, its functions contribute only partly to

OD$.$ They at best serve the organisational control or maintenance function.

Source: Adapted from Phera and Agolla, Organisation change development, BOU.

a$.$ Identify two personnel function that contribute to the overall growth and development of

the organisation. $(2$ marks$)$

b$.$ Draw a simple organisational chart$/$organogram to show that structure refers to the formal

interactions within the organisation. $(4$ marks$)$

c$.$ Despite $$no agreement on the meaning of the term organisation development$$ explain

with reference to organisations in Batswana, the importance organisation development in

achieving following:

i$.$ Profitability goal

ii$.$ Growth goal $(5$ marks$)$

$(5$ marks$)$

d$.$ Examine any three functions to clarify $$what a consultant in organisation development is$.$

$(9$ marks$)$