Question: Read and watch the video case study for the Operations Management in Services at the Hard Rock Cafe at the end of chapter 1. Your

Read and watch the video case study for the Operations Management in Services at the Hard Rock Cafe at the end of chapter 1. Your task is to perform a critical analysis on the Hard Rock Cafe in answering the following questions: From your knowledge of restaurants, from the video, from the Global Company Profile that opens this chapter, and from the case itself, identify how each of the 10 OM strategy decisions is applied at Hard Rock Cafe.

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