Question: SCENARIO # 4 Generate a conceptual model based on the following information. In marketing, what service - contact - personnel wears has been demonstrated to

SCENARIO #4
Generate a conceptual model based on the following information. In marketing, what service-contact-personnel wears has been demonstrated to influence customers in general. Specifically, many empirical studies support that the appropriateness of service-contactpersonnel dress (i.e., AD) directly influences customer affect (i.e. CA), customer expectations of service quality (i.e., CE), and purchase intention (i.e., PI). In addition, the appropriateness of service-contact-personnel dress indirectly influences purchase intention through customer affect and through customer expectations of service quality. In your answer, (a) specify the constructs (8%),(b) specify the directions (10%), and (c) provide a diagram (6%).
 SCENARIO #4 Generate a conceptual model based on the following information.

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