Section B: Knowledge Activity (Q & A) Objective: To provide you with an opportunity to show you have the required knowledge for this unit. Answer each question in as much detail as possible. 1. List ways you can apply each of the following emotional intelligence attributes in the workplace: Self-awareness Self-management V Social awareness Relationship management. 2. Give examples of three strategies that you can use to improve your emotional intelligence. 3. Describe two ways that you can communicate with a diverse workforce which has varying cultural expressions of emotion. 4. Identify four methods that can be used to develop emotional intelligence in others. 5. Describe two ways that emotional intelligence can be used to build workplace relationships