Question: Service Performance box ) . These values are hypothetical and do not reflect any real company's actual performance. table [ [ Description , Weight,Number
Service Performance" box These values are hypothetical and do not reflect any real company's actual performance.
tableDescriptionWeight,Number of ErrorsComplaints reopened,Damaged packages,InternationalInvoice adjustments,Late pickup stops,Lost packages,Missed proof of delivery,Right date late,TracesWrong day late,
Compute the Service Quality Indicator by finding the weighted sum of errors as a percentage of total shipments. Do not round intermediate calculations. Round your answer to three decimal places.
Service Quality Indicator SQI:
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