Question: Surface - level diversity Managers should strive to create a work environment where all employees feel comfortable and able to do their jobs. However, the
Surfacelevel diversity
Managers should strive to create a work environment where all employees feel comfortable and able to do their jobs. However, the tendency to categorize a person based on surfacelevel differences, or those characteristics that are complicate this endeavor.
Management at Work
Managers, as well as employees, can make assumptions about others based on surfacelevel diversity. Hannah is a manager at an architecture firm and is interviewing candidates for both a parttime and fulltime position. Hannah is considering any applicants who have indicated they have limited physical abilities for the parttime position only, regardless of their qualifications or desire for fulltime work.
Hannah's behavior is an example of disability discrimination, a type of discrimination that results in the lowest employment rates for persons with
disabilities.
The most frequently brought charges of unfair discrimination are based on
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