Question: The first major step in the training process is the needs assessment. A needs assessment is the process of analyzing the difference between what is

The first major step in the training process is the needs assessment. A needs assessment is the process of analyzing the difference between what is currently occurring within a job or jobs and what is required--either now or in the future--based on the organization's operations and strategic goals.

How would you approach a needs assessment with an company that is experiencing product quality issues?

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