Question: The table shown below contains four performance measures for four different companies. Each set of performance measures contains one measure for each of the four
The table shown below contains four performance measures for four different companies. Each set of performance measures contains one measure for each of the four perspectives of the balanced scorecard.
Company A:
Company B:
Average years of tenure per employee
Sales from products less than three years old
Market share percentage
Number of new products designed
Customer perception of our product leadership
Percent of outstanding interview candidates that accepted our job offer
Number of patents approved
Patent protected sales
Company C:
Company D:
Pounds of waste produced
Percent of revenue from ecoconscious products
Number of process improvement suggestions per employee
Percent of customers that strongly agree with the statement Your company is committed to environmental stewardship.
Net operating income growth rate
Manufacturing cycle efficiency
Percent of customers that strongly agree with the statement My order was delivered on time.
Average training hours per employees
Required:
For each of companies A B C and D:
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