This survey allows a team to create a snapshot of its behaviors based on Tuckmans four stages
Question:
This survey allows a team to create a “snapshot” of its behaviors based on Tuckman’s four stages of team development (Forming, Storming, Norming, Performing). There are no right or wrong answers! The greatest value of the survey is in generating conversation on the team about how each member views the team.
Methods for completing and tallying the survey:
The survey can be distributed and tallied by an outside facilitator. Responses are presented in the aggregate, without any individual’s responses being revealed to the team. The facilitator can facilitate a team discussion on any or all of the measures.
Team members can complete the survey and ask some members (or the team leader) to tally the responses and facilitate the discussion. (This provides less anonymity than #1.)
Team members can complete the survey and post their individual results on one flip chart. This will allow the team to see the various responses across the team. The team can then discuss these responses.
What should we discuss?
If most team members have identified the team as being in the same stage, you might discuss if this is the appropriate developmental stage for the team at this time. If not, what activities or actions can the team do to move from the current stage? If there is some divergence from the majority assessment, it might be helpful to discuss the minority viewpoint. Working to understanding the reasons for these differences of perspective can lead to a rich discussion.
If the responses show a range of viewpoints about which developmental stage the team is in, the discussion might focus on the perceptions that lead to that range of viewpoints. The survey’s answer key connects specific questions with each developmental stage. Discussion could focus on specific questions, or it might focus on the answers associated with each stage.
Remember – there are no right or wrong answers, just the variation in perceptions that can make teams a rich working environment. The point of any discussion is not to force an agreement about the team’s developmental stage, or to convince someone to change his or her answers, but to reflect as a team about the team’s development.
Consumer Behavior Building Marketing Strategy
ISBN: 978-0077645557
12th edition
Authors: Delbert Hawkins, David Mothersbaugh