Question: U . S . Cellular is a mid - range service provider in the highly competitive cell phone market. In this market, Verizon Wireless and

U.S. Cellular is a mid-range service provider in the highly competitive cell phone market. In this market, Verizon Wireless and AT&T are the major players. To compete, smaller firms like U.S. Cellular must find ways to deliver greater value to its customers. However, price has a major impact on value perceptions. In turn, value perceptions influence pricing. In 2010, U.S. Cellular created a pricing strategy known as The Belief Plan, but it confused customers. They perceived that the price was set too high for the value it offered. This forced U.S. Cellular to rethink its strategy. Watch the following video to examine the many factors U.S. Cellular needs to consider when setting price.

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