Question: Use the objectives below to develop appropriate cause-and-effect linkages across the Balanced Scorecards four perspectives for the low-total-cost value proposition. (1) Increase profit. (2) Decrease

Use the objectives below to develop appropriate cause-and-effect linkages across the Balanced Scorecards four perspectives for the low-total-cost value proposition. (1) Increase profit. (2) Decrease process defects. (3) Increase customer satisfaction. (4) Improve employees process improvement skills. (5) Decrease cost of serving customers. (6) Increase revenues.

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