Question: Use the quality tool (cause-effect diagram, PDCA and benchmarking, etc.) to improve the service quality of a restaurant you have selected and propose effective countermeasures

Use the quality tool (cause-effect diagram, PDCA and benchmarking, etc.) to improve the service quality of a restaurant you have selected and propose effective countermeasures for quality improvement.

Your Task Task 1: Suppose you are a manager of a restaurant, and you are planning to improve the service quality of the restaurant. Please choose one or more quality management tools for quality improvement of the restaurant you have selected and propose effective countermeasures for quality improvement.

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