Walstart has recently designed a training program for their employees on crime prevention. Employees will attend a two-hour workshop designed to train them to watch for shoplifters. They will also be taught procedures that should be used when identifying a potential shoplifter. You are called in to help Walstart evaluate the effectiveness of their training program. You decide to evaluate the crime prevention training program with all four of Kirkpatrick's levels of criteria.

1. Describe how and when you will assess reaction criteria. Write three questions you would use to assess this level of criteria.

2. Describe how and when you will assess learning criteria. Give some examples of the type of questions you will use to assess this level of criteria.

3. Describe how and when you will assess behavioral criteria.

4. Describe how will you assess results criteria? What are some aspects of the training program that will have to be documented as expenses? What are some aspects of the training program to document that may result in economic gain?