We always hear that we should strive to exceed consumer expectations. Some say this is not always
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We always hear that we should strive to exceed consumer expectations. Some say this is not always the case. Provide an example of a time when your expectations were not only met but exceeded yet your evaluation of the outcome was dissatisfaction. Why do you think you reacted that way?
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Auditing A Business Risk Approach
ISBN: 978-0538476232
8th edition
Authors: Karla Johnstone, Audrey Gramling, Larry Rittenberg
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