What is enterprise resource planning $($ERP$)?$

A means of managing all aspects of a customer's relationship with an organization to increase customer loyalty and retention and an organization's profitability.

Integrates all departments and functions throughout an organization into a single MIS system $($or integrated set of MIS systems$)$ so employees can make decisions by viewing enterprisewide information about all business operations.

Connects the plans, methods, and tools aimed at integrating separate enterprise system.

The management of information flows between and among activities in a supply chain to maximize total supply chain effectiveness and corporate profitability.