Question: What is the average defection rate for grocery store shoppers in a local area of a large city if customers spend $60 per visit, customers

What is the average defection rate for grocery store shoppers in a local area of a large city if customers spend $60 per visit, customers shop one time per week, 52 weeks per year, the grocery store has a 8 percent gross margin, and the value of a loyal customer is estimated at $4,300 per year? Round your answer to one decimal place. %

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