While it is tempting to launch into communicating as soon as one senses the need for communication, careful problem solving yields better results. Your book's model of the business communication process thus incorporates important stages of the problem$-$solving process into its eight$-$stage communication process. The business communication process takes places within several contexts. Successful business communicators consider all relevant contexts when constructing the optimum solution to a communication problem. Group the names by which stage of the business communication process the associated scenario best illustrates. Move each label to the correct drop zone box. More than one name can go with some stages of the process. The notes button next to each label provides more information.