Question: Your company Is considering deploying a chat bot, a virtual customer assistant , to initially handle customer service calls and only when necessary, route callers

Your company Is considering deploying a chat bot, a virtual customer assistant , to initially handle customer service calls and only when necessary, route callers to human operators for additional assistance. you were discussing the options and concerns with your CMO to determine how best to approach this project. If your company decides to move forward with the initiative

CMO: guess I'm a little old fashioned, but I'm concerned that this will actually be a turn off for customers, that they'll get frustrated with chat bot and will lose business.

You: today's AI systems present much more natural interactions than they used to. The system is learning as it goes and can even _________, so its performance improves overtime.

A. Auto scale.

B. Make mistakes.

C. Solve problems.

D. Self-correct

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