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business
supply chain management 2nd
ISE Operations And Supply Chain Management 16th International Edition F. Robert Jacobs, Richard B. Chase - Solutions
What recommendations would you make for a short-term solution to CBF’s problems?LO7-2
What long-term recommendations would you make?LO7-2
Explain how technology has affected manufacturing.LO7-2
Do robots have to be trained? Explain.LO7-2
How does the axiom used in industrial selling “You don’t sell the product; you sell the company” pertain to manufacturing technology?LO7-2
List three analytical tools that can be used to evaluate technological alternatives.LO7-2
Give two examples each of recent process and product technology innovations.LO7-2
What is the difference between an NC machine and a machining center?LO7-2
Explain what projects are and how projects are organized. LO5-1
Evaluate projects using earned value management.LO5-1
Analyze projects using network-planning models.LO5-1
Exemplify how network-planning models and earned valueLO5-1
What was the most complex project you have been involved in? Give examples of the following as they pertain to the project: the work breakdown structure, tasks, subtasks, and work package. Were you on the critical path? Did it have a good project manager?LO5-1
Discuss the graphic presentations in Exhibit 4.4. Are there any other graphic outputs you would like to see if you were project manager?3. Why is it important to use earned value management (EVM) in the overall management of projects? Compare this to the use of baseline and current schedules
Consider the EVM charts in Exhibit 4.5. Are there any other measures you might want to use in the management of a project?What are some controllable variables that may affect the costs being tracked?LO5-1
What are some reasons project scheduling is not done well?LO5-1
Which characteristics must a project have for critical path scheduling to be applicable? What types of projects have been subjected to critical path analysis?LO5-1
What are the underlying assumptions of minimum-cost scheduling?Are they equally realistic?LO5-1
“Project control should always focus on the critical path.” Comment.LO5-1
Why would subcontractors for a government project want their activities on the critical path? Under what conditions would they try to avoid being on the critical path?LO5-1
What do you think might be some barriers to the successful, effective use of the project management software packages discussed in the chapter?LO5-1
What are the three types of projects based on the amount of change involved?LO5-1
What are the four major categories of projects based on the type of change involved?LO5-1
Match the following characteristics with their relevant project team organizational structures:____ The project is housed within a functional division of the firm.A. Pure project ____ A project manager leads personnel from different functional areas.B. Functional project ____ Personnel work on a
What is the term for a group of project activities that are assigned to a single organizational unit?LO5-1
Your project to obtain charitable donations is now 30 days into a planned 40-day project. The project is divided into three activities.The first activity is designed to solicit individual donations. It is scheduled to run the first 25 days of the project and to bring in$25,000. Even though we are
A project to build a new bridge seems to be going very well because the project is well ahead of schedule and costs seem to be running very low. A major milestone has been reached where the first two activities have been totally completed and the third activity is 60 percent complete. The planners
The following activities are part of a project to be scheduled using CPM:Activity Immediate Predecessor Time (weeks)A — 6 B A 3 C A 7 D C 2 E B, D 4 F D 3 G E, F 7a. Draw the network.b. What is the critical path?c. How many weeks will it take to complete the project?d. How much slack does
Schedule the following activities using CPM:Activity Immediate Predecessor Time (weeks)A — 1 B A 4 C A 3 D B 2 E C, D 5 F D 2 G F 2 H E, G 3a. Draw the network.b. What is the critical path?c. How many weeks will it take to complete the project?d. Which activities have slack, and how much?LO5-1
The R&D department is planning to bid on a large project for the development of a new communication system for commercial planes.The accompanying table shows the activities, times, and sequences required (answers in Appendix E).Activity Immediate Predecessor Time (weeks)A — 3 B A 2 C A 4 D A 4 E
The following represents a project that should be scheduled using CPM:Times (days)Activity Immediate Predecessors a m b A — 1 3 5 B — 1 2 3 C A 1 2 3 D A 2 3 4 E B 3 4 11 F C, D 3 4 5 G D, E 1 4 6 H F, G 2 4 5a. Draw the network.b. What is the critical path?c. What is the expected project
There is an 82 percent chance the following project can be completed in X weeks or less. What is X?Activity Most Optimistic Most Likely Most Pessimistic A 2 5 11 B 3 3 3 C 1 3 5 D 6 8 10 E 4 7 10LO5-1
The following table represents a plan for a project:Times (days)Job No. Predecessor Job(s) a m b 1 — 2 3 4 2 1 1 2 3 3 1 4 5 12 4 1 3 4 11 5 2 1 3 5 6 3 1 2 3 7 4 1 8 9 8 5, 6 2 4 6 9 8 2 4 12 10 7 3 4 5 11 9, 10 5 7 8a. Construct the appropriate network diagram.b. Indicate the critical path.c.
A construction project is broken down into the following 10 activities:Activity Immediate Predecessor Time (weeks)1 — 4 2 1 2 3 1 4 4 1 3 5 2, 3 5 6 3 6 7 4 2 8 5 3 9 6, 7 5 10 8, 9 7a. Draw the network diagram.b. Find the critical path.c. If activities 1 and 10 cannot be shortened, but
Here is a CPM network with activity times in weeks(answers in Appendix E):a. Determine the critical path.b. How many weeks will the project take to complete?c. Suppose F could be shortened by two weeks and B by one week.How would this affect the completion date?LO5-1
Here is a network with the activity times shown in days:a. Find the critical path.b. The following table shows the normal times and the crash times, along with the associated costs for each activity.Activity Normal Time Crash Time Normal Cost Crash Cost A 7 6 $7,000 $ 8,000 B 3 2 5,000 7,000 C 4 3
The home office billing department of a chain of department stores prepares monthly inventory reports for use by the stores’ purchasing agents. Given the following information, use the critical path method to determine:a. How long the total process will take.b. Which jobs can be delayed without
For the network shown:a. Determine the critical path and the early completion time in weeks for the project.b. For the data shown, reduce the project completion time by three weeks. Assume a linear cost per week shortened, and show, step by step, how you arrived at your schedule.Activity Normal
The following CPM network has estimates of the normal time in weeks listed for the activities:a. Identify the critical path.b. What is the length of time to complete the project?c. Which activities have slack, and how much?d. Here is a table of normal and crash times and costs. Which activities
Bragg’s Bakery is building a new automated bakery in downtown Sandusky. Here are the activities that need to be completed to get the new bakery built and the equipment installed.Activity Predecessor Normal Time Crash Time Expediting Cost/Week(weeks) (weeks)A — 9 6 $3,000 B A 8 5 3,500 C A 15 10
Assume the network and data that follow:Activity Normal Time(weeks)Normal Cost Crash Time(weeks)Crash Cost Immediate Predecessors A 2 $ 50 1 $ 70 —B 4 80 2 160 A C 8 70 4 110 A D 6 60 5 80 A E 7 100 6 130 B F 4 40 3 100 D G 5 100 4 150 C, E, Fa. Construct the network diagram.b. Indicate the
What feature in project management information systems can be used to resolve over-allocation of project resources?LO5-1
What was the first major project management information system that is now commonly used for managing very large projects?LO5-1
What type of chart compares the current project schedule with the original baseline schedule so that deviations from the original plan can be easily noticed?LO5-1
Draw a project network that includes all the activities.LO5-1
Calculate the start and finish times for each activity and determine the minimum number of weeks for completing the project. Find the activities that are on the critical path for completing the project in the shortest time.LO5-1
Identify slack in the activities not on the project critical path.LO5-1
You have been asked to study the impact of making two changes to how the project is organized. The first change involves using dedicated teams that would work strictly in parallel on the activities in each subproject. For example, in subproject P (product specifications) the team would work on P1,
The second change to consider would be to select the suppliers during subproject P and have them work directly with the dedicated teams as described in step 4. This would involve adding an additional activity to subproject P called supplier selection and contract negotiation (P5)with a duration of
Evaluate the impact of making these changes using criteria other than just the time to complete the project. Do you think it would be best to try to make these changes in how the firm runs this and future cell phone design projects?LO5-1
Explain what capacity management is and why it is strategically important.TW-1
Exemplify how to plan capacity.TW-1
Evaluate capacity alternatives using decision trees.TW-1
Compare capacity planning in services to capacity planning in manufacturing.TW-1
What are some capacity balance problems faced by the following organizations or facilities?a. An airline terminalb. A university computing labc. A clothing manufacturer TW-1
At first glance, the concepts of the focused factory and capacity flexibility may seem to contradict each other. Do they really?TW-1
What are some reasons for a plant to maintain a capacity cushion?How about a negative capacity cushion?TW-1
Will the use of decision tree analysis guarantee the best decision for a firm? Why or why not? If not, why bother using it?TW-1
Consider the example in Exhibit 5.5. Can you think of anything else you might do with that example that would be helpful to the ultimate decision maker?TW-1
What are some major capacity considerations in a hospital? How do they differ from those of a factory?TW-1
AlwaysRain Irrigation, Inc. would like to determine capacity requirements for the next four years. Currently, two production lines are in place for making bronze and plastic sprinklers. Three types of sprinklers are available in both bronze and plastic: 90-degree nozzle sprinklers, 180-degree
Suppose that AlwaysRain Irrigation’s marketing department will undertake an intense ad campaign for the bronze sprinklers, which are more expensive but also more durable than the plastic ones. Forecast demand for the next four years is as follows:Yearly Demand 1 (in 000s) 2 (in 000s) 3 (in 000s)
In anticipation of the ad campaign, AlwaysRain bought an additional bronze machine. Will this be enough to ensure that adequate capacity is available?TW-1
Owners of a local restaurant are concerned about their ability to provide quality service as they continue to grow and attract more customers. They have collected data from Friday and Saturday nights, their busiest times of the week. During these time periods, about 75 customers arrive per hour for
How well is the hospital currently utilizing its beds?TW-1
Develop a similar table to show the effects of adding operations on Saturday. (Assume that 30 operations would still be performed each day.) How would this affect the utilization of the bed capacity? Is this capacity sufficient for the additional patients?TW-1
Now look at the effect of increasing the number of beds by 50 percent. How many operations could the hospital perform per day before running out of bed capacity? (Assume operations are performed five days per week, with the same number performed on each day.) How well would the new resources be
Although financial data are sketchy, an estimate from a construction company indicates that adding bed capacity would cost about $100,000 per bed. In addition, the rate charged for the hernia surgery varies between about $900 and $2,000 (U.S.dollars), with an average rate of $1,300 per operation.
Evaluate capital investments using the various types of cost, risk and expected value, and depreciation.TW-1
Identify the elements of operations and supply chain management (OSCM).
Know the potential career opportunities in operations and supply chain management.
Recognize the major concepts that define the operations and supply chain management field
Evaluate the efficiency of a firm.
Look at the job postings at www.indeed.com and evaluate the opportunities for an OSCM major with several years of experience.
Recent outsourcing of parts and services that had previously been produced internally is addressed by which current issue facing operation management today?8. What factors account for the resurgence of interest in OSCM today?
What are the three elements that require integration to be successful in operations and supply chain management? (Answer in Appendix E)
Operations and supply chain management is concerned with the design and management of the entire system that has what function?LO1-2
Match the following OSCM job titles with the appropriate duties and responsibilities._____ Plant manager A. Plans and coordinates staff activities such as new product development and new facility location._____ Supply chain manager B. Oversees the movement of goods throughout the supply chain._____
What high-level position manager is responsible for working with the CEO and company president to determine the company’s competitive strategy?
Order the following major concepts that have helped define the OSCM field on a time line. Use 1 for the earliest concept to be introduced, and 5 for the most recent._____ Supply chain management _____ Manufacturing strategy _____ Business analytics _____ Total quality management _____ Electronic
A customer picks a product over a similar product due to the _____________ of the product.
Define operations and supply chain strategy. TW-1
Explain how operations and supply chain strategies are implemented. TW-1
Understand why strategies have implications relative to business risk. TW-1
Evaluate productivity in operations and supply chain management. TW-1
Know what a sustainable business strategy is and how it relates to operations and supply chain management. TW-1
Why does the proper operations and supply chain strategy keep changing for companies that are world-class competitors? TW-1
What do the expressions order winner and order qualifiers mean?What was the order winner for your last major purchase of a product or service?TW-1
Pick a company that you are familiar with and describe its operations strategy and how it relates to winning customers. Describe specific activities used by the company that support the strategy (see Exhibit 2.2 for an example). TW-1
At times in the past, the dollar showed relative weakness with respect to foreign currencies such as the yen, euro, and pound. This stimulates exports. Why would long-term reliance on a lower-valued dollar be at best a short-term solution to the competitiveness problem? TW-1
Identify an operations and supply chain–related disruption that recently impacted a company. What could the company have done to minimize the impact of this type of disruption prior to it occurring? TW-1
What do we mean when we say productivity is a relative measure? TW-1
What is meant by a triple bottom line strategy? Give an example of a company that has adopted this type of strategy. TW-1
Find examples where companies have used features related to environmental sustainability to win new customers.TW-1
How often should a company develop and refine the operations and supply chain strategy?TW-1
What is the term used to describe product attributes that attract certain customers and can be used to form the competitive position of a firm?TW-1
What are the two main competitive dimensions related to product delivery?TW-1
What are the two characteristics of a product or service that define quality?TW-1
What is the diagram that shows how a company’s strategy is delivered by a set of supporting activities?TW-1
In implementing supply chain strategy, a firm must minimize its total cost without compromising the needs of what group of people?TW-1
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