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supply chain management 2nd
ISE Operations And Supply Chain Management 16th International Edition F. Robert Jacobs, Richard B. Chase - Solutions
The MRP gross requirements for item A are shown here for the next 10 weeks. Lead time for A is three weeks and setup cost is$10. There is a carrying cost of $0.01 per unit per week. Beginning inventory is 90 units.Use the least total cost or the least unit cost lot-sizing method to determine when
Initially, assume that Phil wants to minimize his inventory requirements. Assume that each order will be only for what is required for a single period. Using the following forms, calculate the net requirements and planned order releases for the gear boxes and input shafts. Assume that lot sizing is
What is the term for a more complex production strategy that combines approaches from more than one basic strategy?W101
Plan production for the next year. The demand forecast is:spring, 20,000; summer, 10,000; fall, 15,000; winter, 18,000. At the beginning of spring you have 70 workers and 1,000 units in inventory. The union contract specifies that you may lay off workers only once a year, at the beginning of
Develop a production schedule to produce the exact production requirements by varying the workforce size for the following problem. Also, evaluate the cost of the schedule. Use the example in the chapter as a guide (Plan 1).The monthly forecasts for Product X for January, February, and March are
The number of cases of merlot wine sold by the Connor Owen winery in an eight-year period is as follows.Year Cases of Merlot Wine 1 270 2 356 3 398 4 456 5 358 6 500 7 410 8 376 Using an exponential smoothing model with an alpha value of 0.20, estimate the smoothed value calculated as of the end of
Historical demand for a product is as follows.Demand April 60 May 55 June 75 July 60 August 80 September 75a. Using a simple four-month moving average, calculate a forecast for October.b. Using single exponential smoothing with α = 0.2 and a September forecast = 65, calculate a forecast for
The tracking signals computed using past demand history for three different products are as follows. Each product used the same forecasting technique.TS 1 TS 2 TS 3 1 −2.70 1.54 0.10 2 −2.32 −0.64 0.43 3 −1.70 2.05 1.08 4 −1.10 2.58 1.74 5 −0.87 −0.95 1.94 6 −0.05 −1.23 2.24 7
Here are the actual tabulated demands for an item for a nine-month period (January through September).Your supervisor wants to test two forecasting methods to see which method was better over this period.Month Actual January 110 February 130 March 150 April 170 May 160 June 180 Month Actual July
Harlen Industries has a simple forecasting model: Take the actual demand for the same month last year and divide that by the number of fractional weeks in that month. This gives the average weekly demand for that month. This weekly average is used as the weekly forecast for the same month this
In this problem, you are to test the validity of your forecasting model. Here are the forecasts for a model you have been using and the actual demands that occurred:Week Forecast Actual 1 800 900 2 850 1,000 3 950 1,050 4 950 900 5 1,000 900 6 975 1,100 Use the method stated in the text to compute
The following table shows predicted product demand using your particular forecasting method along with the actual demand that occurred. (Answers in Appendix E)Forecast Actual 1,500 1,550 1,400 1,500 1,700 1,600 1,750 1,650 1,800 1,700a. Compute the tracking signal using the mean absolute deviation
After using your forecasting model for six months, you decide to test it using MAD and a tracking signal.Here are the forecast and actual demands for the six-month period:Period Forecast Actual May 450 500 June 500 550 July 550 400 August 600 500 September 650 675 October 700 600a. Find the
The sales data for two years are as follows. Data are aggregated with two months of sales in each “period.”Months Sales Months Sales January–February March–April May–June July–August September–October November–December 109 104 150 170 120 100 January–February March–April
The following table shows the past two years of quarterly sales information. Assume that there are both trend and seasonal factors and that the seasonal cycle is one year. Use regression and seasonal indexes to forecast quarterly sales for the next year.Quarter Last Year Sales Quarter This Year
Use regression analysis and seasonal indexes to forecast next summer’s demand, given the following historical demand data.Year Season Actual Demand 2 years ago Spring 205 Summer 140 Fall 375 Winter 575 Last year Spring 475 Summer 275 Fall 685 Winter 965 TW-111
Mark Price, the new productions manager for Speakers and Company, needs to find out which variable most affects the demand for their line of stereo speakers. He is uncertain whether the unit price of the product or the effects of increased marketing are the main drivers in sales and wants to use
Understand what a learning curve is and where learning curves are applicable.TW-1
Plot and analyze learning curves.TW-1
Compare the impact of learning on different industries.TW-1
What capacity problems are encountered when a new drug is introduced to the market?TW-1
List some practical limits to economies of scale. In other words, when should a plant stop growing?TW-1
Management may choose to build up capacity in anticipation of demand or in response to developing demand. Cite the advantages and disadvantages of both approaches.TW-1
A manufacturing shop is designed to operate most efficiently at an output of 550 units per day. In the past month, the plant averaged 490 units per day. What was its capacity utilization rate last month?(Answer in Appendix E)TW-1
Explain what material requirements planning (MRP) is.10001w
Understand how the MRP system is structured.10001w
Analyze an MRP problem.10001w
Evaluate and compare MRP lot-sizing techniques.10001w
What do we mean when we say that MRP is based on dependent demand?10001w
Discuss the importance of the master production schedule in an MRP system.10001w
MRP just prepares shopping lists. It does not do the shopping or cook the dinner.” Comment.10001w
What are the sources of demand in an MRP system? Are these dependent or independent, and how are they used as inputs to the system?10001w
State the types of data that would be carried in the bill-of-materials file and the inventory record file.10001w
Discuss the meaning of MRP terms such as planned order release and scheduled order receipt.10001w
Why is the MRP process referred to as an “explosion”?10001w
Many practitioners currently update MRP weekly or biweekly.Would it be more valuable if it were updated daily? Discuss.10001w
Should safety stock be necessary in an MRP system with dependent demand? If so, why? If not, why do firms carry it anyway?10001w
Contrast the significance of the term lead time in the traditional EOQ context and in an MRP system.LO21-4
Planning orders using a lot-for-lot (L4L) technique is commonly done because it is simple and intuitive. It also helps minimize holding costs because you are only ordering what is needed when it is needed. So far, it sounds like a good idea. Are there any disadvantages to this approach?10001w
What is meant when we say that the least total cost (LTC) and least unit cost (LUC) methods are dynamic lot-sizing techniques?10001w
Match the industry type to the expected benefits from an MRP system as High, Medium, or Low.Industry Type Expected Benefit (High, Medium, or Low)Assemble-tostock Assemble-toorder Make-to-stock Expected Benefit (High, Medium, or Low)Make-to-order Engineer-toorder Process10001w
MRP is based on what type of demand?10001w
Which scheduling process drives requirements in the MRP process?10001w
What term is used to identify the difference between the number of units of an item listed on the master schedule and the number of firm customer orders?LO21-2
What are the three primary data sources used by the MRP system?10001w
What is another common name for the bill-of-materials?10001w
What is the process used to ensure that all of the needs for a particular item are calculated at the same time in the MRP process?10001w
What is the MRP term for the time periods used in planning?10001w
Semans is a manufacturer that produces bracket assemblies.Demand for bracket assemblies (X) is 130 units. The following is the BOM in indented form:Item Description Usage X Bracket assembly 1 A Wall board 4 B Hanger subassembly 2 D Hanger casting 3 E Ceramic knob 1 C Rivet head screw 3 F Metal tong
In the following MRP planning schedule for item J, indicate the correct net requirements, planned-order receipts, and planned-order releases to meet the gross requirements. Lead time is one week.Week Number Item J 0 1 2 3 4 5 Gross requirements 75 50 70 On-hand 40 Net requirements Planned-order
Assume that product Z is made of two units of A and four units of B. A is made of three units of C and four of D. D is made of two units of E.Lead times for the purchase or fabrication of each unit to final assembly are: Z takes two weeks; A, B, C, and D take one week each; and E takes three
The MRP gross requirements for item X are shown here for the next 10 weeks. Lead time for A is two weeks, and setup cost is $9.There is a carrying cost of $0.02 per unit per week. Beginning inventory is 70 units.Use the least total cost or the least unit cost lot-sizing method to determine when and
Phil would like to consider the costs that his accountants are currently using for inventory carrying and setup for the gear boxes and input shafts. These costs are as follows:Part Cost Gear Box Setup = $90/order Inventory carrying cost = $2/unit/week Input Shaft Setup = $45/order Inventory
Find a better schedule by reducing the number of orders and carrying some inventory. What are the cost savings with this new schedule?10001w
Logic used to calculate the needed parts, components, and other materials needed to produce an end item.10001w
This drives the MRP calculations and is a detailed plan for how we expect to meet demand.10001w
Period of time during which a customer has a specified level of opportunity to make changes.10001w
This identifies the specific materials used to make each item and the correct quantities of each.10001w
If an item is used in two places in a bill-of-materials, say level 3 and level 4, what low-level code would be assigned to the item?10001w
One unit of part C is used in item A and in item B. Currently, we have 10 As, 20 Bs, and 100 Cs in inventory. We want to ship 60 As and 70 Bs. How many additional Cs do we need to purchase?10001w
These are orders that have already been released and are to arrive in the future.10001w
This is the total amount required for a particular item.10001w
This is the amount needed after considering what we currently have in inventory and what we expect to arrive in the future.10001w
The planned-order receipt and planned-order release are offset by this amount of time.10001w
These are the part quantities issued in the planned-order release section of an MRP report.10001w
The term for ordering exactly what is needed each period without regard to economic considerations.10001w
None of the techniques for determining order quantity consider this important noneconomic factor that could make the order quantity infeasible.10001w
Understand the characteristics of service processes.LO9-3
Explain how service systems are organized.LO9-3
Analyze simple service systems.LO9-3
Contrast different service designs.LO9-3
Understand health care operations and contrast these operations to manufacturing and service operations.LO9-3
Exemplify performance measures used in health care.LO9-3
Illustrate future trends in health care.LO9-3
What is the service package of your college or university?LO9-3
Relative to the behavioral science discussion, what practical advice do you have for a hotel manager to enhance the ending of a guest’s stay in the hotel?LO9-3
List some occupations or sporting events where the ending is a dominant element in evaluating success.LO9-3
Behavioral scientists suggest that we remember events as snapshots, not movies. How would you apply this to designing a service?LO9-3
Some suggest that customer expectation is the key to service success.Give an example from your own experience to support or refute this assertion.LO9-3
Where would you place a drive-in church, a campus food vending machine, and a bar’s automatic mixed drink machine on the servicesystem design matrix?LO9-3
Can a manufacturer have a service guarantee in addition to a product guarantee?LO9-3
Suppose you were the manager of a restaurant and you were told honestly that a couple eating dinner had just seen a mouse. What would you say to them? How would you recover from this service crisis?LO9-3
What strategy do the following organizations seem to use to manage customer-introduced variability?a. eBayb. Ritz-Carlton Hotelsc. New airline check-in procedures LO9-3
How have price and variety competition changed McDonald’s basic formula for success?LO9-3
Could a service firm use a production-line approach or self-service design and still keep a high customer focus (personal attention)?Explain and support your answer with examples.LO9-3
Why should a manager of a bank home office be evaluated differently from a manager of a bank branch?LO9-3
Identify the high-contact and low-contact operations of the following services:a. A dental officeb. An airlinec. An accounting officed. An automobile agencye. Amazon.com LO9-4
At first glance, asking customers to provide their own service in the self-service approach may not seem very consumer friendly. What are some of the characteristics of self- service operations that have led to their acceptance and significant popularity?LO9-3
Do you think a service operation can be successful by developing a system that combines characteristics from the three contrasting service designs presented in the chapter? Why or why not? Please provide examples.LO9-3
What is the term used for the bundle of goods and services that are provided in some environment by every service operation? (Answer in Appendix E)LO9-3
Are service operations with a high degree of customer contact more or less difficult to control than those with a low degree of customer contact?LO9-2
List at least three significant ways in which service systems differ from manufacturing systems.LO9-3
A ride at an amusement park is an example of a service operation where there is direct contact between the customer and server, but little variation in the service process— neither the customer nor server has much discretion in how the service will be provided. As shown on the service-system
As the degree of customer contact increases in a service operation, what generally happens to the efficiency of the operation?LO9-3
As the degree of customer contact increases in a service system, what worker skills would be more important, clerical skills or diagnostic skills?LO9-3
An important difference between service and manufacturing operations is that customers introduce far more variability into the operations in a service system. Name at least three of the basic types of variation that customers bring to a service system.LO9-3
What are the Three Ts relevant to poka-yokes in service systems?LO9-4
List at least four characteristics of a well-designed service system.LO9-3
Make a list of pizza delivery attributes that are important to you as a customer.LO9-3
Combine your list with the lists of a few other class members and categorize the items under a series of major headings.LO9-3
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