We define feedback as the response to a message. Without it, we cannot be sure we have communicated effectively. But how do we get feedback? Form groups of four or five and discuss specific methods of seeking feedback in the two situations described below. Compile the list on a whiteboard, overhead transparency or butcher’s paper and compare your list with those of other groups.
a. Your lecturer keeps giving you poor marks for written assignments but few comments. You would like to improve your assessments.
b. Promotion is coming slowly to you in your firm. Despite having finished a higher-education degree and having won two company awards for creative design, you have remained in the same position for three years while watching contemporaries surge ahead of you.