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business communication
Questions and Answers of
Business Communication
What are the advantages and disadvantages of using humor?
How does the RFP relate to the organization of the proposal?
In the budget for a proposal, why isn’t it to your advantage to try to ask for the smallest amount of money possible?
What should you do if you have information you want to put in a proposal that the RFP doesn’t call for?
How can you learn about your audience’s hot buttons?
How do you decide whether to write a chronological, task, or recommendation progress report?
Why do you need to know the exact way a question was phrased before using results from the study as evidence?
Why should you test a questionnaire with a small group of people before you distribute it?
Why are topic sentences especially useful in reports?
How should you organize a transmittal?
How do you decide what headings to use in the body of the report?
How do you decide how much background to provide in a report?
How much evidence do you need to provide for each recommendation?
When is a truncated scale most likely to be acceptable?
What should you know about yourself before you apply for jobs?
What is the hidden job market?
Why is it desirable to start thinking about jobs months—even years—before you’ll actually be on the market?
Why is it important to research the companies you want to apply to?
What is your biggest weakness as you prepare to job hunt? How could you minimize it?
How do you decide whether to use a chronological or skills résumé?
Should someone who is having trouble creating a good résumé pay a resume service to create a document for him or her?
Suppose that you know that people with your qualifications are in great demand. Is there any reason for you to take the time to write a strong résumé?
What are the arguments for and against listing references in your résumé?
How should you organize a letter in response to an announced job opening?
Is it ethical for someone who isn’t a good writer to hire someone to “ghostwrite” the letter for him or her?
Suppose that people with your qualifications are in great demand. Is there any reason for you to take the time to write a strong letter?
Why is a good writing style particularly important in a job application letter?
What three questions should form the basis for an interview strategy?
How do you use your interview strategy during an interview?
What are your greatest strengths? How can you demonstrate them during an interview?
What are your weaknesses? How can you deal with them if they come up during an interview?
1.What are your options if you are asked what you believe is an illegal interview question? Which option seems best to you? Why? 2. “Aren’t you just looking for a husband?”
Is it unethical to practice answering interview questions, so that you come across as very poised at an interview?
What should you do in a follow-up call?
What should you do if the first offer you get isn’t from your first-choice employer?
Why should you phone rather than write or e-mail your first-choice employer after you’ve received another job offer?
Define the term international business, and explain how it affects each of us.
What measures does Canada need to take in order to rank higher in the KOF Index of Globalization?
How does this current period of globalization compare with the first age of globalization?
Explain the original purpose of the World Bank and its mandate today.
What are the main purposes of the International Monetary Fund?
What are the claims of those who say globalization eliminates jobs, lowers wages, and exploits workers?
Identify the arguments of those who say globalization creates jobs and boosts wages.
Why do critics say globalization adversely affects labor standards, environmental regulations, and future markets?
How do supporters of globalization argue that it does not harm labor standards, environmental regulations, and future markets?
What does the evidence suggest for each branch of the debate over globalization and income inequality?
What are each side’s arguments in the debate over globalization’s impact on national sovereignty?
Explain how e-business (e-commerce) is affecting international business.
Summarize the claims of each side in the debate over globalization’s influence on cultures.
Why do large multinational corporations dominate international business?
Explain why small companies and born global firms are increasingly involved in international business.
Describe the global business environment and how its main elements interact.
Define globalization. How does denationalization differ from internationalization?
List each benefit a company might obtain from the globalization of markets.
How might a company benefit from the globalization of production?
What two main forces underlie the expansion of globalization?
How have global and regional efforts to promote trade and investment advanced globalization?
How does technological innovation propel globalization?
What factors make some countries more global than others?
Today, international businesspeople must think globally about production and sales opportunities. Many global managers will eventually find themselves living and working in cultures altogether
In the past, national governments greatly affected the pace of globalization through agreements to lower barriers to international trade and investment. Is the pace of change now outpacing the
Information technologies are developing at a faster rate than ever before. How have these technologies influenced globalization? Give specific examples. Do you think globalization will continue until
Some say globalization is homogenizing the attitudes and spending habits of young consumers worldwide. As one journalist puts it, “It may still be conventional wisdom to ‘think globally and act
Do you think Ludia fits the definition of a born global firm? Explain your answer based on the case.
Advances in technology often spur evolution in the entertainment industry. How might new products and services, such as the iPhone and YouTube, and Ludia’s games affect entertainment in years to
Define culture. How does ethnocentricity distort one’s view of other cultures?
Define social structure. How do social rank and social mobility affect business?
What are the main beliefs of each of the seven religions presented above?
In what ways does religion affect international business activities?
Identify the dominant religion in each of the following countries: (a) Brazil, (b) China, (c) India, (d) Ireland, (e) Mexico, (f) Russia, and (g) Thailand.
Define communication. Why is knowledge of a culture’s spoken language important for international business?
Describe the threat faced by endangered languages. What is being done to help them survive?
What is a lingua franca? Describe its implications for conducting international business.
Why is body language important for international business? Give several examples of how it differs across cultures.
Why is the education level of a country’s people important to international companies?
What is meant by the terms brain drain and reverse brain drain?
What is cultural literacy? Why should businesspeople understand other cultures?
How are a people’s culture and physical environment related?
What is the significance of material culture for international business?
What six dimensions comprise the Kluckhohn–Strodtbeck framework for classifying cultures?
What are the five dimensions of the Hofstede framework for classifying cultures?
Briefly explain how each framework can be used to analyze a culture.
List several ways in which human resource management differs in the international versus domestic environment.
Identify the advantages and disadvantages of each type of international staffing policy.
Describe each type of cultural training used to prepare managers for international assignments.
What variables are involved in decisions regarding employee compensation for managers?
How do nation-states and subcultures influence a nation’s cultural image?
What is meant by a culture’s aesthetics? Give several examples.
How can businesses incorporate aesthetics into their Web sites?
Describe the process of cultural diffusion. Why should international businesses be sensitive to charges of cultural imperialism?
How do manners and customs differ? Give examples of each.
List several manners that managers should keep in mind when doing business abroad.
Define folk and popular customs. How can a folk custom become a popular custom?
Two students are discussing the various reasons why they are not studying international business. “International business doesn’t affect me,” declares the first student. “I’m going to stay
In this exercise, two groups of four students each will debate the benefits and drawbacks of individualist versus collectivist cultures. After the first student from each side has spoken, the second
Many Japanese companies use ethnocentric staffing policies in international operations. Why do you think Japanese companies prefer to have Japanese in top management positions? Would you recommend a
What could OMNI have done differently when setting up in Canada to accelerate their market entry?
What cross-cultural factors may have influenced OMNI’s market entry into Canada?
What is a political system? Explain the relation between political systems and culture.
Identify several steps managers can take to stay safe while on an international assignment.
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