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business
business communication

Questions and Answers of Business Communication

What are the main pros and cons of establishing a joint venture with a local firm for an MNE looking to sell products to the growing consumer market in China?
Do you think China will remain a manufacturing hub? How might Chinese firms develop competitive advantages in high-technology and service industries, and what are the implications for triad-based
What kinds of Chinese firms account for most outward FDI from China?
1. How can a foreign organization such as Citigroup make an initial assessment of a host country market (such as China) in deciding how to do business there? What is involved in this process? 2. What
1. How have foreign car firms historically established themselves in the Chinese market (what form of FDI?), and why is this mode of market entry normally used? 2. List some examples of firm-specific
Why is theory testing of value to the field of international business research? What can be learned from such information?
In addition to theory testing, how is international business research of value to both scholars and practitioners? In your answer, give an example of how each group can benefit from such research.
In what ways are MNEs developing new business networks? Give two examples and then explain why these developments are likely to help the companies maintain their competitive strengths.
How is the political environment likely to change during the future? Give one example and relate its significance to multinationals.
How is the economic environment likely to change in the future? Give one example and relate its significance for multinationals.
How does NAFTA differ from the EU?
Why are NGOs opposed to MNEs? What should MNEs do?
1. What is meant by B2C? How does Dell achieve B2C? 2. Why is Dell so successful in China? 3. Is B2C a viable strategy in the mature, competitive computer industry of today?
1. Who are the major competitors of Maersk? 2. To what extent and to whom does Maersk act as a key supplier? 3. What is the key competitive advantage (firm-specific advantage) of Maersk?
A. Explain the importance of establishing credibility in business communications. B. Explain the three components of credibility: competence, car- ing, and character. How do they interrelate? C.
A. Financial advisors who have CFA certification can provide better advice. B. Janice and Jim Atkinson who are certified financial advisors pay attention to your unique investment situation. C.
Read the Communication Q&A with Melvin Washington, and write a one- or two-paragraph response to each of the following questions a. What points does Melvin Washington make about the impact of
As Drs. Dennis S. Reina and Michelle L. Reina explained in their book Trust and Betrayal in the Workplace, “Some leaders assume that . . . they are obligated to tell employees only what they
Read the Communication Q&A in this chapter. For each question, write a one- or two-paragraph answer. A. What does Shane Stowell say about the role of emotional intelligence in determining career
A. To utilize big data companies should hire data scientists. B. You should consider hiring professionals trained in statistics social media analytics and management theory. C. She is the first
A. You must apply for this credit card offer by July 1. B. You must apply for this credit card offer by July 1 2015. C. You must apply for this credit card offer by July 1 2015 in order to be
A. What are some reasons that Peter Ernandes provides for a shift toward more teamwork? B. What does Ernandes say about the keys to making teams work well? Which point do you think is most important?
A. China where most of our manufacturing is located offers advantages such as quality price and speed. B. We manufacture in a location where we get superior quality and price. C. To get the best
For each of the following items, rewrite the sentences in you-voice, we-voice, or I-voice to achieve a more effective tone. A. I’m happy to offer you a spot in the manager-in-training program. B.
Rewrite each of the following items twice. Rewrite the first time assuming that you are writing to a peer. Rewrite the second time assuming that you are writing to a subordinate. A. Get back to me
Assume you are Latisha and you will write a proposal to Jeff asking that Eastmond develop a stress management program. You can use any of the facts she has discovered and even search for some online
A. IBM’s two most important business units are Global Technology Services and Global Business Services. B. IBM primarily focuses on B2B business, on the other hand, Microsoft primarily focuses on
Read the comments and advice of Kim Asbill in the Communication Q&A section. Respond to the following questions: A. What does Asbill say about the process of writing messages? What two strategies
For each of the following sentences, identify what you consider to be logical inconsistencies. Explain whether these inconsistencies relate to unsupported generalizations, faulty cause/effect claims,
For each of the following items, rewrite the sentences to achieve a better can-do, confident tone. A. Even though I do not have any supervisory experience, I think I have excellent leadership
Replace uncommon words with familiar words and phrases. A. These jobs are in a plethora of industries. B. In today’s globally interconnected economy, prowess in global supply chain and operations
Rewrite these sentences so the language is parallel. A. SCOM skills and competencies make one a better accountant, better at financial analysis, better as marketing manager, or even better at
Rewrite these sentences to eliminate buzzwords and figures of speech. A. Also, through SCMC and by also gaining a membership in ISM, certification opportunities will be at your fingertips. B. The
Rewrite the entire document. Ensure that the message is easy to read and effectively highlights Jenny’s potential for owning and running a Sunrise franchise. Use the following table with statistics
Use the table above to proofread the following items and correct them as needed.A. Please address correspondence to the following address: General Mills, PO Box 1493, Minneapolis, MI.B. The annually
Use information from the table above to revise the following sentences and make them more specific. A. General Mills markets through television to children far more than other cereal makers. B. Gross
Revise each of the following items to make the sentences shorter and more readable. A. General Mills is a dominant player in the American yogurt industry with $1.5 billion in sales, and it sells
Revise each of the following sentences to eliminate redundancy. A. Discount coupons for select Kellogg’s cereals contain rebates of between 10 and 20 percent that can save you money. B. Kellogg
Revise each of the following items to eliminate empty phrases. A. Needless to say, General Mills is by all accounts among the worst offenders of marketing less healthy cereals to children. B. In my
Revise each of the following items to eliminate wordy prepositional phrases. A. In view of the recent rankings about nutritional values for cereals, I think we should focus for the next product
Improve each of the following sentences by using action verbs. A. Kellogg Company has new product developments and marketing efforts as part of its rebranding strategy that demonstrates a
Revise each of the following sentences to switch them from passive to active voice. A. The NPI rankings were widely publicized in media outlets and were a cause for concern among many cereal
Revise the following sentences to eliminate unnecessarily long and/or unfamiliar words and phrases. A. General Mills has abated the public’s denouncements of its high-sugar children’s cereals by
Revise the following sentences for parallelism. A. Kellogg Company and General Mills produce ready-to-eat cereals and also are selling cereal bars. B. At the bloggers conference hosted by General
Revise the following sentences to eliminate buzzwords and cliched figures of speech. A. The latest hot news for the industry is that Kellogg’s and General Mills will develop synergistic working
Revise the following sentences to eliminate the phrases it is and there are. A. It is gratifying that General Mills has reduced sugar content in its children’s cereals so that there are fewer
A. My supervisor is well known for her expertise in predictive analytics.B. Training that is the key to keeping skills up to date.C. One well known approach to maintaining up to date skills is to
A. Have you thought about joining a student club? If so, we are organizing an information session to orient you to our club. B. A pizza party will be held in the business building on January 29 to
A. Supply chain management is the fundamental competency that determines success in today’s business world, and by joining the SCMC club, you literally have success in your hands since so many
Cut these sentences by more than 50 percent. Use more than one sentence if necessary. A. The purpose of the Supply Chain Management Club (SCMC) that we have here on campus is to support Supply Chain
Remove redundancies and shorten these sentences. A. Each and every semester, SCMC has facility tours, discussion panels, faculty interactions, and resume workshops in order for our members to gain a
Review the quotation marks, italics, and parentheses rules in Appendix A. Then, rewrite each sentence to add quotation marks, italics, and parentheses where needed. A. The term big data gets misused
A. We should focus on these 2 markets for now. B. We should focus on seven of the fifteen geographic regions. C. 15 regions will have new supervisors as of June 20th, 2016. D. Each purchase above 500
A. Describe the AIM planning process for routine messages. B. Explain the importance of reviewing for routine messages. What considerations should you make? What are your primary goals? C. Identify
A. How does Aubrey Marshall approach routine communications? B. What benefits and drawbacks does she see in electronic communication?
A. Each customer should provide their complete purchase information for all refund requests. B. Either Jake or Jen will give you their laptop when it’s your turn to present. C. Jen gave her
A. Describe how credibility forms a basis for persuasion. B. Explain how the tone and style of persuasive messages impact their persuasiveness. Specifically, address how personal touch,
Read Lea Adams’s comments in the Communication Q&A section. Respond to the following questions: A. What does Adams say about finding out the needs of others in the persuasion process? How does she
A. Describe reasons for hesitancy in delivering bad news and the impact of the mum effect. B. Explain how delivering bad-news messages impacts credibility. C. Describe the criteria for evaluating
A. If you go to just about any companies website you’ll find many references to corporate social responsibility, or CSR for short. B. In fact many companies have dedicate entire sections on
Read James Sloan’s thoughts about delivering bad news (pp. 337–338). Respond to the following questions. A. According to Sloan, what are some principles for choosing an appropriate communication
A. Explain the features that distinguish reports from other types of business correspondence. B. Describe ways in which you can enhance your credibility by creating reports. C. Discuss the advantages
Assume you are working for Apple and are summarizing key financial and sales data for presentation to an external audience, such as potential investors or media reporters. You would like to create
A. The majority of the marketing managers have argued for a strategy that differentiates the hotel from local, high end hotels. B. These managers have focused on a strategy that positions the hotel
For each of the following items, respond with one or two paragraphs. A. Explain the significance of stating the business problem or challenge at the beginning of a report. B. Discuss the various ways
A. Frequent flier programs have traditionally awarded miles based on the number of miles in a flight not on the price of air tickets. B. Some airlines are now changing these loyalty programs, to re-
Read the Communication Q&A section with comments from Rich Harrill. Respond to the following questions: A. What does Harrill offer as keys to writing effective reports? B. According to Harrill, how
For each of the following items, respond with one or two paragraphs. A. Explain why presenters must be aware of audience members’ chief concerns. B. Discuss the importance of knowing which people
A. Jim I’m disappointed that many of our job candidates have rejected our high compensation attractive job offers during the past year. B. I believe we’re facing a crisis if we can’t hire top
Read the Communication Q&A section with comments from James Robertson. Respond to the following questions: A. What does Robertson say about preparing for presentations? B. What tips does he give for
Read the various comments by business leaders in Figure 14.1. Respond to the following questions with one or two paragraphs each: A. What are the key points that these leaders make about
A. To gain experience as a public speaker, you can find many opportunities, to develop your abilities. B. Many professionals join training groups or organizations such as Toastmasters, which focus on
Read the comments from James Robertson. Respond to the following questions: A. What is Robertson’s advice for when things go awry with technology? B. What tips does he give for connecting with your
A. Please except my application for the Web Developer position (Job ID # 4392) on your company’s website. B. For the past 4 years I have helped develop and run several websites. C. Before I
Detail the steps in the research process.
Write a short reflective piece on research ethics.
Outline and explain the four frameworks in the research process?
When can a research project be deemed researchable?
What is a key concept in research?
What is a research diary?
List five different data collection methods.
Outline and briefly explain the three different social research paradigms positivism, interpretivism, and social constructionism.
Discuss the relevance and value of business research, using a range of examples of business research projects to support your answer.
What do you think of Malik’s research proposal?
Do you think the project is researchable, using the Test of Researchability outlined in this chapter? Explain your answer.
Does Malik’s research proposal give you any ideas for your own research project?
Differentiate between a research idea and a research question.
Create a conceptual framework for a research project.
Detail a strategy, using the four frameworks approach to research, to source appropriate literature.
Detail, describe and explain some of the different approaches to research.
What do you think of Jack’s research proposal?
What do you think of his aim and objectives?
Can you see how the objectives emerge clearly from the aim? Explain your answer.
Name and briefly explain six key ethical issues.1. Anonymity2. Confidentiality3. Informed Consent4. Integrity of the researcher5. Power6. The right to privacy of potential participants
How does one become a reflexive practitioner?
Name and explain two ethical concerns in each step of the research process. For the planning phases of the research process Is the research useful? Will the research make a contribution to
Develop two different research questions on ethics in business. Decide whether or not, based on critical ethical reflection, these research questions could or should be developed into research
What are the key ethical issues that the Disney Company focuses on in relation to its hiring practices?
What is meant by the term philosophical framework in relation to social research?
Explain why it is necessary to engage with the literature before making final decisions regarding the focus of the research project.

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