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human resource management
Human Resource Management 1st edition Jean M. Phillips, Stanley M. Gully - Solutions
What are some alternatives to layoffs?
What are manager and employee self-service?
Define each of the following:• Job design• Job enrichment• Job enlargement• Job rotation• Reengineering
What is the distinction between a job and a position? Define job analysis.
1. Should there be a minimum education requirement for the meter reader job? Discuss.2. What is your opinion of Sam’s effort to upgrade the people in the organization?3. What legal ramifications, if any, should Sam have considered?
1. Was Charmagne considering the strategic nature of human resource planning when she challenged Brian’s “good news” forecast? Discuss.2. How did the involvement in developing the corporate strategic plan assist Charmagne in challenging Brian?
When is job analysis performed?
What are the types of information required for job analysis?
What are the methods used to conduct job analysis? Describe each type.
What are the basic components of a job description? Briefly describe each.
Describe how effective job analysis can be used to satisfy each of the following statutes:
Why does the human resource manager need to be a strategic partner with top management?
Define the following:• Virtual job fair: • Corporate career Websites: • NACE link Network: • Niche sites:
What is the difference between contract workers’ sites and hourly workers’ job sites?
How can social networking be used in the recruiting process?
What traditional external methods of recruitment are available?
What are the sources and methods of recruitment that might be used for the following jobs?
1. Dorothy overlooked some of the proper recruiting practices, which resulted in an excessive number of unqualified people applying. What are they?2. Identify the hiring standards that should be avoided in the ad?
1. Do you believe that Bobby has a legitimate complaint? Explain.2. Explain the benefits of a promotion from within policy. Would such a policy be appropriate for Chrystal?
What are the typical alternatives to recruitment that a firm may use?
What are factors external to the organization that can significantly affect the firm’s recruitment efforts?
What is meant by the policy of promotion from within?
What are the steps involved in the recruitment process?
What are some internal recruitment methods?
Why is employee referral so important in the recruitment process?
What external sources of recruitment are available?
What is the significance of employee selection?
What are the advantages and potential problems in the use of selection tests?
What are the basic characteristics of properly designed selection tests?
What are the test validation approaches? Define each.
Identify and describe the various types of employment tests.
Describe genetic testing, graphoanalysis, and polygraph tests.
What is the purpose of an assessment center?
With regard to the selection process, what is meant by the term “organizational fit?”
What are the general types of interviews?
What is a behavioral interview? What types of questions would make up a behavioral interview?
What environmental factors could affect the selection process? Discuss each.
What are the various methods of interviewing?
What are some potential interview problems?
Why is background investigation important to the selection process?
1. What should Sheila have done to avoid interviews like this one? 2. Explain why Sheila, not Pete, should make the selection decision.
How should Amanda respond to David’s question?
Why should the selection decision be made before conducting a medical examination?
What is candidate relationship management?
What are human capital metrics? What are some metrics for evaluating recruitment and selection?
What are the typical steps in the selection process?
What is an applicant-tracking system?
What type of questions should be asked on an application form?
Define a résumé, keyword, and keyword résumé.
What are some metrics for evaluating training and development?
What is the Workforce Investment Act?
Define each of the following: • Organization development: • Survey feedback: • Quality circles: • Team building: • Sensitivity training:
Evaluate Keller-Globe’s approach to training.
1. Is J. D. concerned more with job security or career security? Discuss. 2. Do you agree with J. D.’s statement that “Your knowledge is your portfolio within your current work place or within the industry? Discuss.
What is a learning organization?
What are some factors that influence T&D?
What are the steps in the training and development process?
What are the various training and development methods? Briefly describe each.
What are the various training and development delivery systems? Briefly describe each.
Define management development. Why is it important?
Distinguish between mentoring and coaching. What is reverse mentoring?
Many different people can conduct performance appraisals. What are the various alternatives?
What are the uses of performance appraisal?
What are the steps in the performance appraisal process?
What aspects of a person’s performance might an organization evaluate?
Briefly describe each of the following methods of performance appraisal:
What are the various problems associated with performance appraisal? Briefly describe each.
What are the characteristics of an effective appraisal system?
What are the legal implications of performance appraisal?
Explain why the following statement is often true: “The Achilles’ heel of the entire evaluation process is the appraisal interview itself?”
What weaknesses do you see in Rajiv’s performance appraisals?
1. From Sweeny Electronics’ standpoint, what difficulties might Nakeisha’s performance appraisal practices create? 2. What can Nakeisha do now to diminish the negative impact of her evaluation of Bill?
Define performance management and performance appraisal.
Define each of the following terms: • Compensation: • Direct financial compensation: • Indirect financial compensation (benefits): • Nonfinancial compensation:
Give the primary purpose of job evaluation.
State the basic procedure for determining pay grades.
What is the purpose for establishing pay ranges?
What are the various types of executive compensation?
Describe each of the following: • Golden parachute contract: • Clawback contract provision:
Distinguish between merit pay, bonus, and piecework.
Describe factors related to the employee as a determinant of direct financial compensation.
What are some company-wide team-based pay plans?
What are the differences among external equity, internal equity, employee equity, and team equity?
How is compensation for sales representatives determined?
1. Do you feel that David was justified in insisting that the job, not the person, be evaluated? Discuss.2. Do you believe that there is a maximum rate of pay for every job in an organization, regardless of how well the job is being performed? Justify your position.3. Assume that Marianne is
Describe the Hay guide chart-profile method of job evaluation.
Distinguish between the following job evaluation methods: the ranking, classification, factor comparison, and point methods.
Why might a firm want to be a pay leader as opposed to paying market rate?
What are the primary determinants of direct financial compensation? Briefly describe each.
What organizational factors should be considered as determinants of direct financial compensation?
What factors should be considered when the labor market is a determinant of direct financial compensation?
How has government legislation affected compensation?
What is the difference between an exempt and a nonexempt employee?
Why have some firms gone to voluntary benefits as opposed to discretionary benefits?
Distinguish among premium pay, hazard pay, and shift differential pay.
Define each of the following benefit laws. • Consolidated Omnibus Budget Reconciliation Act: • Health Insurance Portability and Accountability Act: • Employee Retirement Income Security Act: • Older Workers Benefit Protection Act: • Family and Medical Leave Act: • Pension
Why is it important to communicate information about the benefits package?
Explain the difference between the job itself as a nonfinancial compensation factor and the job environment as a nonfinancial compensation factor.
Define each of the following workplace flexibility factors: • Flextime: • Compressed workweek: • Job sharing: • Telecommuting:
1. What are the advantages and disadvantages of flextime?2. What could Kathy have done to keep the above situation from occurring?
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