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Questions and Answers of
Management Leadership
Why is the problem of allocating scarce resources to a set of projects similar to the problem of scheduling a job shop?
What is meant by the term “student syndrome”?
Describe the fundamental trade-offs made when deciding whether or not to crash a project. If the decision is made to crash, what additional trade-offs must be made?
Discuss the advantages of “labor pools” in a project - oriented company. Are there any potential disadvantages with the use of pools?
What purpose(s) might be served by using each of the following priority rules for allocating scarce resources?a. As late as possibleb. Shortest task duration time firstc. Minimum slack first
Linking a group of projects together with pseudo-activities creates a sort of super-project. What does this mean, and why would anyone want to do it?
Describe in your own words what is meant by Goldratt’s critical chain. How does it work?
Projects A and B are both nearing completion. You are managing a super important project C that requires an immediate input of a resource being used by both projects A and B, but is otherwise
Goldratt suggested that to avoid the “student syndrome,” it is a good idea to set activity durations so short that there is a high probability that the task will not be finished on time. On the
Describe as many types of resource allocation problems as you can, based on the situations described in the chapter.
Given the following AOA network, determine the first activity to be given extra resources by the following priority rules:(a) Shortest task first(b) Minimum slack first(c) Most critical followers(d)
Given the project shown in Figure of Chapter 5, assume that a facility used by activities c and d is scarce. To which activity would you assign the facility first, given the following rules?(a)
What complication is added by making this project four separate projects?
Do you think Sam’s plan is going to work? Why or why not? How would you handle the bid on the new project?
Would Crystal Ball® be useful in assessing Sam’s plan and changing it, if necessary?
1. Prepare a Gantt chart with resources for the project plan Dr. Alison submitted. Begin this project on January 3. Prepare a resource calendar for Dr. Alison.2. How would you handle Dr. Alison’s
1. What is the cost of completing this project if no overtime is used? How long will it take to complete the project?2. What is the shortest amount of time in which the project can be completed? What
Why can’t the PM use the organization’s current information system for project monitoring and reporting?
What does it mean to say that project monitoring and control are on the opposite sides of project selection and planning?
The monitoring system is the direct connection between project planning and control. Why is this true?
Why is it probably a good idea to avoid periodic reports, except in specific cases such as reports tied to the organization’s accounting system?
Aside from the obvious benefits for project control, what other benefits might result from a good project reporting system?
If the calendar should not dictate reporting frequency, what should?
Using earned value analysis, explain how the total cost of a partially completed project can be estimated.
When making an estimate for the time and cost to execute a project, should the time and cost required to develop the planning, monitoring, and controlling systems be included as well? Should the
The chapter included an example of a firm where the PM dispensed with all the planning formality because no one ever looked at it anyway. What did the PM think the purpose of such planning was in
In fields such as psychology and sociology, verbal characterizations are frequently used to show the amount of some factor. How might one set up such a measure for a project management characteristic
How might one measure team morale?
How can the PM circumvent the problem that the monitoring system can only report on activities that have passed, thus telling the PM what has already gone wrong but not what will go wrong in the
How might using electronic media to report project information lead to problems with control?
Explain how the earned value chart captures all three objectives of a project: performance, cost, and schedule.
Why isn’t there an earned value reporting convention that allows progress on a task to be credited when the task is half completed? Wouldn’t this be more accurate than giving credit only when the
When would spending and schedule variances be more informative than ratios? When would ratios be better?
How should a PM reconcile the dual purposes of control: conserving resources and regulating results through the use of resources?
Identify situations where each of the following control tools might be useful: earned value charts, benchmarking, critical ratios, control charts, variance analysis, trend projections.
How might the existence of a change control system affect the behavior of a client, or a project team member, who desires to make a change in the project?
In order to manage for overall project success, control must be exercised at the detailed work level for each aspect of project performance or no significant change will occur. Does this mean that
Select a hypothetical project (e.g., designing and building a Web site, installing a new machine in an assembly line, or conducting a major inspection and repair of a passenger aircraft), and briefly
Of all the rules for conducting meetings, the most difficult to enforce is the injunction against the weekly (or daily) standard project progress report (the “show and tell” meeting). Why is
If your project management software calculates earned value, or any other standard item to be reported, differently than the Project Management Institute suggests, should you deal with this matter in
Logically, when using earned value data in the critical ratio formula, should the “budgeted cost” be the planned value or the earned value? What problems occur with each choice?
A project in its 26th week has an actual cost of $270,000. It was scheduled to have spent $261,000. For the work performed to date, the budgeted value is $272,000. What are the cost and schedule
A project has just completed the 87th item in its plan. It was scheduled to have spent $168,000 at this point in the plan, but has actually spent only $156,000. The foreman estimates that the value
The following project is at the end of its sixth week. Find the cost and schedule variances. Also find the CPI and SPI. Then find the critical ratio of the project using earned value calculations.
Repeat Problem 26 using MSP (omit calculation of CPI and SPI).
What would you recommend Mary Lynn do?
If you were Preston, what characteristics would you be looking for in a new control system? Will a new control system be adequate for the problem? Explain.
What do you suggest Jeremy Smith do?
Does this monitoring and control method seem adequate? What are the potential problems?
1. What do you think the construction project manager should have done when the Director of Security stopped attending the project meetings?2. Do you think it is an effective communications tool to
1. What has a larger impact on Palmstar’s profits, delaying the 2000 c ’ s introduction by 3 months or increasing the project ’ s budget by 30 percent?2. Are there other factors you would
If the actual termination of a project is a project in itself, how is it different from other projects?
What are some reasons that a failing project might still not be terminated?
What might make a project unsuccessful during the termination process?
Who would make the best auditors: outside unbiased auditors or inside auditors who are more familiar with the organization, its procedures, and the project? Why?
Under what circumstances would you change your answer to the previous question?
Would frequent brief evaluations be best, or would less frequent major evaluations be preferred?
Should the results of an evaluation or audit be shared with the project team?
What are the major purposes served by an after-the-fact project evaluation?
Under what circumstances is a detailed audit apt to be useful?
How should an audit team handle an audit where it is explicitly restricted from accessing certain materials and/or personnel?
What might be some characteristics of a good termination manager?
How should a committee decide which termination method to use?
What steps might be taken to reduce the anxiety of project team members facing an audit?
What are the dangers in evaluating a project based on the reason(s) it was selected (such as its being a competitive necessity), rather than the goals and objectives in the project proposal or
It is frequently suggested that items that will become potential problems later in the project life be decided up front, such as how to allocate revenues or dispose of project assets. How can this
Can you think of any acceptable ways of assigning credit for profits (or responsibility for costs) resulting from a project on which several departments worked?
How might an audit team deal with an attempt to co-opt the team?
In Section 8.2, subsection The Audit Report, six elements are listed that should be included in every audit report. For each element, explain why its inclusion is important.
Referring to the “Evaluation Criteria” subsection of Section 8.1, how do you reconcile the difference between the goals and objectives of the project as given to the project manager in Chapter 1
What do you suggest Mr. Lament do, if anything, to begin his preparation for defending or settling this potential lawsuit?
If you were the project manager, how would you handle this situation? How can a customer be assured of satisfactory project completion?
Which of the three methods would you recommend, and why?
1. Estimate the final construction budget.2. What should they do about the work slowdown?3. Create a Gantt chart with the revisions to the duration of the interiors step. When will the project be
1. To what extent were the problems facing the notebook computer development project avoidable? What could have been done to avoid these problems?2. Would it make sense to apply a project selection
Visit DineEquity’s home page at www.dineequity.com. Click on “Corporate Governance,” then “DineEquity Policies on Business Conduct.” Read Julia Stewart’s statement and the section on
In what ways do the barriers to interpersonal communication interfere with your development of the diversity competency?
Review the Change Competency on Susan Powers. What key attributes of the communication competency were used by Susan Powers and her team to achieve the changes at Travelport GDS?
How would you assess the level of ethical interpersonal communication in an organization at which you are or have been employed? Give concrete examples that serve as the basis of your assessment.
Based on your diagnosis of feedback practices you experienced in a current or previous job through the completion of the instrument in Table 9.1, which practices are least effective? How might they
Why is media richness important in interpersonal communication? Do changes need to be made in the pattern and frequency of use of the various media employed by the leadership in the organization for
Describe the common nonverbal cues used by someone you have worked for. Are they usually consistent or inconsistent with that person’s verbal expressions? Explain.
In what ways can you both agree and disagree with the following statement: “The Internet, e-mail, text messaging, and instant messaging are making it easier to communicate with people from
Review the Change Competency feature entitled “Michael Ward’s Reflections on CSX’s One Plan Redesign.” What factors that foster effective communications are illustrated in this
Xographics is a division of a large telecommunications company. Ellen Bohn, the vice president of production, had recently moved to Xographics from a firm where she had been the manager of a large
One of the major problems that Bohn faced was that only about 40 percent of the jobs listed for scheduled maintenance shutdowns were ever performed. During an informal conversation with Ken Viet,
Two months after Bohn joined Xographics, the company held its annual picnic at a Six Flags park. Most of the employees and their families were there. Bohn saw Viet at the picnic and handed him a soft
Visit Campbell’s Soup home page at www.campbell soupcompany.com. Click on “Governance” and then “Code of Ethics for the CEO and Senior Financial Officer.” What leadership concepts presented
Based on the five sources of power presented in the chapter text, which ones are relevant to fostering the diversity competency by leaders?
Review the Change Competency feature related to Carol Bartz. What sources of power and political behavior are suggested in this feature?
Think of a manager for whom you have worked. Did this manager reflect any of the propositions related to Theory X and/or Theory Y? Explain with specific examples.
Review the Self Competency feature on Colin Powell’s lessons in leadership. What statements in the feature reflect “high consideration” and what statements reflect “high initiating
Review the Communication Competency feature on Paul Millman, CEO, Chroma Technology. Which behaviors and decisions do and which do not reflect elements of the Situational Leadership® Model? Assume
Based on a problem situation in which you were a team member or leader, was the appropriate leadership style used according to an assessment of the situational variables in the Vroom–Jago
Assume that you have been selected as a team leader for four other classmates. The team’s assignment is to develop a 15-page paper on leadership and then present the paper to the class. This
Are people born to be leaders?
1. What aspects of power and political behaviors are suggested in these stories?2. What personality traits are suggested in the stories of the women leaders who serve on these various boards?3. Based
In the Learning from Experience feature, John Thompson is reported as emphasizing that leaders need personal integrity and a relentless focus on people. Also, he says leaders need to take time to
Review the Change Competency feature titled “Mark Hurd, CEO, Hewlett-Packard.” Do the perspectives in this feature support or work against achieving the diversity competency or are they
In what three ways did a manager you have worked for use transactional leadership?
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