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Questions and Answers of
Management Leadership
Under what conditions might the parties to the alliance discussed in this case dissolve or end the relationship?
How can firms minimize or manage the "bumps," hurdles, or conflicts that often occur when firms join together in an alliance or partnership?
Calculate the total cost per unit of purchasing from Original Wire.
Do you think international purchasing is more or less complex than domestic purchasing? Why or why not?
Based on the per unit cost, which supplier should Bill recommend?
Are there any other issues besides cost that the purchaser should evaluate?
How has technology impacted supply chain management?
What is supplier management? What are some of the activities of supplier management?
What is logistics? What is the objective of logistics?
What tradeoffs must be considered in designing a distribution system?
What are the advantages and risks involved with global supply chains?
What does process integration mean? Can supply chain management succeed without it? Why or why not?
Why are performance measurement systems important when trying to manage supply chains?
What is back-shoring or near-shoring, and why is this happening today?
How would you define supply chain risk?
Describe supply chain visibility and why supply chain managers like it.
What types of organizations would benefit the most from practicing supply chain management? What sorts of improvements could be expected?
What is the bullwhip effect and what causes it? How would you try to reduce the bullwhip effect?
Describe the difference between sole source and single source.
Research ISO's Web site (www.iso.ch) and discuss the growth of ISO 9000 and 14000 certification by regions of the world such as Africa/West Asia, Central and South America, North America, Europe, Far
Product fraud and recalls are damaging to an organization's reputation and profitability. How can supplier development and relationship help in avoiding such scandals?
What are the similarities and differences in capabilities of SRM software offered by ecVision, JDA, Oracle, and SAP?
Compare and contrast the arm's-length/adversarial and partnership approaches to the customer-supplier relationship.
The Michelle Equipment Company is in the process of ranking its suppliers for one of its key components. To assist in the evaluation process, the information on the three suppliers is shown in the
Where do ethical and sustainable sourcing policies come from, in an organization?
What are innovative and functional products? Can firms buy functional products in an ethical way? A sustainable way? What about innovative products?
What advantages do company-designed supplier certification programs have over industry certifications like ISO 9000?
What is supply base rationalization, and what are its advantages?
Do companies outsource for ethical or sustainable reasons? If so, provide some examples.
What is a common method for developing second-tier suppliers?
What are some typical supplier rewards and punishments that a buyer could use? If you work for a company, describe how it rewards and punishes its suppliers. Do you think appropriate methods are
How could a company use benchmarking and performance measurement to improve their ethical and sustainable purchasing practices?
What is demand management?
What is a tracking signal? What information does the tracking signal provide that managers can use to improve the quality of forecasts?
What is cloud-based forecasting, and why do companies use this in solving supply chain forecasting problems?
Why is demand forecasting important for effective supply chain management?
Explain the impact of a mismatch in supply and demand. What strategies can companies adopt to influence demand?
Compare and contrast the jury of executive opinion and the Delphi techniques.
Are manufacturing or purchasing lead times considered in the MPS and the MRP?
In MRP computation, do the gross requirements of level 3 items come from the gross requirements or planned order releases of the level 2 items? Explain how this works.
Describe long-range, medium-range and short-range planning in the context of materials plan and capacity plan. How are they related?
Why is it important to learn the fundamentals of the traditional MRP system, even if it is considered an outdated, legacy system?
Describe how a cloud-based ERP system works. When might a firm use a cloud-based ERP?
What is the purpose of low-level coding?
What is big data?
How can firms use big data to make better decisions?
What are the advantages of close supplier and customer relationships, when practicing lean?
Reducing lot sizes and increasing setups are common practices in most lean production settings. Why?
What is the origin of the term kanbans and why are they used in lean systems?
Why are lean systems and also known as pull systems?
How is Six Sigma different from TQM?
Why do you think the Baldrige Award is available only to U.S. companies?
What is the DMAIC improvement cycle, and how could you use it to improve your college study habits?
Why was Toyota's first U.S. car such a failure? What did they learn from this experience?
Who was responsible for first using the term "lean" as it related to the auto industry?
What is logistics and how does it provide time and place utility?
Is transportation in the U.S. regulated today, or deregulated? Why?
What are cold chains and what type of warehouse is used for these?
For which situation does risk pooling result in less safety stock? Why?
Describe several kinds of transportation intermediary.
What are empty miles and how can carriers reduce them?
Could you have a TMS without and ERP system? Or without a WMS?
Describe what C-TPAT and FAST are. Which transportation modes use these?
Describe several international logistics intermediaries. Could they also be considered 3PLs?
What are foreign trade zones? How are they different from free trade zones? What benefits do they provide?
How has NAFTA impacted trade between the U.S., Canada and Mexico? Is NAFTA good for domestic U.S. and Mexican producers?
Why has it been so difficult for transportation companies to make profits lately?
Why are LTL shipping fees higher per cwt than TL shipping fees?
Are call centers good or bad for the firm? What has been your experience with call centers?
What do big data and big data analytics refer to?
Why is CRM program user training so important?
What do you think the true value of social CRM is?
What is a right-to-work state? What are the advantages or disadvantages of doing business in a right-to-work state?
Explain why 3D printing may lead to a revival of manufacturing in the U.S.
Discuss Wal-Mart's location strategy.
Is your university a pure service? Explain.
When a service competes using a cost leadership strategy, does this mean the service is low quality? Explain.
Using the formula for productivity, describe all the ways that firms can increase productivity. Which of these ways might be considered risky?
What is edutainment? Does your university use it? How?
What sorts of problems must services overcome as they expand into foreign markets?
How do organizations extend process integration to second-tier suppliers and customers?
What is cloud-based supply chain management and how might it impact process integration?
What is order batching and is this something that will reduce the bullwhip effect? Why or why not?
Describe the linkage between supply chain strategies and internal functional strategies and policies.
What is C-TPAT and which companies would benefit most from using it?
How do functional silos prevent process integration?
Do you think customer service has improved over the years for retailers? Cite some examples.
What sort of demand management techniques would an exclusive restaurant use when demand exceeds their capacity? What about McDonalds?
Walmart's success is due to its low prices. Why would they need to monitor anything except price performance?
How can performance standards create functional silos?
How can you create performance measures for an entire supply chain?
What is perfect order fulfillment? Cash-to-cash cycle time?
What are some weaknesses of the BSC?
Why would IKEA be interested in sustainability performance measures?
What are the six process categories of the SCOR model and which one do you think is most important?
In what ways is the BSC similar to the SCOR model? Different from the SCOR model?
Which model do you think is best suited to measure supply chain performance the Balanced Scorecard or the SCOR? Why?
How is SCOR mark beneficial for member organizations?
What are all the issues here, from both CJI's and Heavey's perspectives, that need to be researched by Mr. Ashby?
Should CJI continue to use Heavey to supply pumps, should they make them in-house, should they consider one of the other suppliers, or should they do some combination of these alternatives? Discuss
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