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Questions and Answers of
Management Leadership
Give several hypothetical situations whereby a company should establish contingency plans?
Explain why companies continually evaluate their strategies, rather than waiting for the end of the quarter or fiscal year to engage in the three core strategy evaluation activities discussed in this
Develop a Balanced Scorecard for a local movie cinema complex?
Do you believe strategic management should be more a top-down or bottom-up process in a firm? Explain. Discuss.
Regarding the strategic-planning process, give four "should be" guidelines and four "should not be" guidelines?
Researchers say contingency planning is a five-step process. Identify and discuss the five steps?
Identify and discuss five characteristics of effective strategy evaluation?
Identify and discuss four reasons to be open (visible) in regards to the strategic-planning process and outcomes?
Identify and discuss four reasons to be closed (secret) in regards to the strategic-planning process and outcomes?
Which of the three core strategy-evaluation activities do you think is most critical to be performed well? Why?
1. What are the advantages and disadvantages of keeping the strategic-planning process secret vs. placing the firm's strategic plan on the corporate website and discussing strategies and planning
What do whales, giraffes, sharks, songbirds, and coral reefs have in common? What are the implications for companies?
AOL has 100 lobbyists on its payroll and spent $20 million on lobbying in Washington, DC in 2013. Is this ethical?
Does it pay to be socially responsible? In general, economists say NO, and philanthropists say YES. What do you say? Why? What are the implications for companies?
How are policies and procedures changing regarding growing animals for slaughter for supermarkets?
Is it a conflict of interest for companies to encourage employee whistle-blowing since the firm could be fined heavily or incur worse penalties? Explain.
Summarize Donald Palmer's research regarding "Who is Prone to be Unethical in a Business?" What are the implications for companies?
Chick-fil-A is closed on Sundays. Is that wise management or irresponsible activism? Discuss.
List five reasons why workplace romance can be detrimental to workplace morale and productivity?
List five benefits of having workplace romance guidelines in a workplace?
1. According to the chapter, who in a company is most prone to engaging in unethical practices? What are the implications for companies? 2. Why do ethics and integrity matter in a company? How can a
The total number of languages spoken globally is decreasing. Is this good news for business? Why?
For the first time in 2014, what country on the planet, with 39 percent, overtook the USA, with 36 percent, of "the most innovative companies in the world"? What are the implications for companies?
Compare the climate for doing business in India, pre-Prime Minister Modi vs. post-Prime Minister Modi. What are the implications for companies?
What percentage of the people living in Vietnam have and use the Internet? Why is this a strategic issue?
According to the International Monetary Fund (IMF), which country generates more economic output than any other? What are the implications for companies?
Discuss the business climate in Vietnam?
What nation is Southeast Asia's largest economy and what is that country's percent GDP (gross domestic product) growth annually? What are the implications for companies?
What country in Africa recently surpassed South Africa in annual GDP (gross domestic product)? What are the implications for companies?
Recent statistics show that only 10 percent of managers in Japan are currently women, compared with 31 percent in Singapore, 38 percent in Germany, and 43 percent in the USA. What specifically is
What country in Africa has the highest Internet penetration among all countries?
According to the chapter, which country recently achieved its goal of having the most business-friendly tax system of the Group of Seven (G-7) nations (Canada, France, Germany, Italy, Japan, the
True or False: The USA requires companies to pay the difference between lower foreign taxes and the USA corporate-tax rate of 35 percent when they bring their international earnings home. In
1. How does a company such as Domino's decide what countries to begin operating in next? 2. How concerned should Domino's be about rising commodity prices? Why? 3. Why would the franchise approach
Mop and Broom Manufacturing, from Problem 12, has decided to produce a new type of mop. The mop can be made with the current equipment in place. However, the company is considering the purchase of
Draw a process flow diagram of your last doctor's office visit. Identify bottlenecks. Did any activities occur in parallel?
Roll-away Corporation supplies alloy ball bearings to equipment manufacturers across Western Canada. Because of its specialized manufacturing process, considerable work in process and raw materials
New passports require the applicant to submit original documents, and these must be verified in person by a government official. Given the following description, develop the flow diagram for issuing
A delivery company is considering two different vehicles for large custom-designed beams for construction. The first vehicle is specially designed for this service and, with necessary maintenance,
Quincy's Quik Print is looking at adding two new high-volume full-colour printers that will increase fixed costs by $75 000, including the annual equivalent cost of the capital investment and
Arabelle is considering expanding the floor area of her high- fashion import clothing store, The French Prints of Arabelle, by increasing her leased space in the upscale Cherry Creek Mall by 50
Yost-Perry Industries (YPI) manufactures a mix of affordable guitars (A, B, C) that are fabricated and assembled at four different processing stations (W, X, Y, Z). The operation is a batch process
The manager of a branch office of Polar Bank observed that 20 customers per hour, on average, arrive during peak time, and that there are about four customers, on average, in the bank branch at any
Sterling Motors is a telephone or mail-order dealer in British auto parts. Sterling has six telephones for receiving orders. Order takers answer the telephones, check inventory availability, and
The Clip Joint operates four barber's chairs in the student centre. During the week before semester break and the week before graduation, the Clip Joint experiences peak demands. Military-style
Savvy Tailor Shop has two general types of customers, labelled A and B, who require custom tailoring and alterations. The process flowcharts for each are shown in Figure 5.13. After step T1, Type A
Tram's advice averages 10 minutes per caller but varies according to an exponential distribution. The average time between calls is 25 minutes, exponentially distributed. Generating calls in this
Aspen Plastics produces plastic bottles to customer order. The quality inspector randomly selects four bottles from the bottle machine and measures the outside diameter of the neck of the bottle, a
The department of engineering at a university in Alberta must assign six faculty members to their new offices. The following closeness matrix indicates the expected number of contacts per day between
The associate administrator at Getwell Hospital wants to evaluate the layout of the outpatient clinic. Table 10.7 shows the interdepartmental flows (patients/day) between departments; Figure 10.15
A small subassembly line assembles trim pieces for mounting on specially ordered new cars. This trim line involves only 13 work elements and must handle 20 cars per hour. Work-element data are as
Centura High School is to be located at the population centre of gravity of three communities: Westbrook, population 16 000; Scarborough, population 22 000; and Gorham, population 36 500. Westbrook
Sunny Manufacturing is investigating which location would best position its new plant relative to three important customers (located in cities A, B, and C). As shown in the table below, all three
A personal computer manufacturer plans to locate its assembly plant in Taiwan and to ship its laptop computers back to North America through either Vancouver or San Francisco. It has distribution
Val's Pizza is looking for a single central location to make pizza for delivery only. This college town is arranged on a grid with arterial streets, as shown in Figure 10.10. The main campus (A),
Oscar's Bowling, Inc., wants to break into Pindown metropolitan market with one of its super-sized 200-lane, 24-hour bowling alleys. It has, however, only enough capital to build one facility. Oscar
The past demands at a medical clinic follow:The clinic's administration is considering the following forecasting methods. Start error measurement in the fourth week, so all methods are evaluated over
Cutting-edge Computer Company (3C) serves a large number of businesses in the Great Lakes region. 3C sells supplies and replacements and performs service on all computers sold through seven sales
Sales for the past 12 months at Dalworth Company are given here.a. Use a three-month moving average to forecast the sales for the months April through December. b. Use exponential smoothing with a =
The Community Bank in Saskatoon recently increased its fees to customers who use employees for teller services. Management is interested in whether its new fee policy has increased the number of
The manager of a utility company wants to develop quarterly forecasts of power loads for the next year. The power loads are seasonal, and the data on the quarterly loads in megawatts (MW) for the
Figure 13.21 shows the BOMs for two products, A and B. Table 13.5 shows the timing of the gross requirements for each one. Table 13.6 contains data from inventory records for items C, D, and E. There
The BOM for product A is shown in Figure 13.22. The gross requirements for product A calls for 120 units to be available in weeks 2, 4, 5, and 8. Table 13.7 shows data from the inventory records.a.
Figure 13.17 shows a partially completed inventory record for the real wheel subassembly. Gross requirements, scheduled receipts, lead time, and current on-hand inventory are shown.a. Complete the
The BOM for product A is shown in Figure 13.18, and data from the inventory records are shown in Table 13.2. In the master production schedule for product A, 100 units are needed in week 3, and 200
Roger Ginde is developing a program in supply chain management certification for managers. Ginde has listed a number of activities that must be completed before a training program of this nature
Southwestern University (SWU), a large state college in Stephenville, Texas, 30 miles southwest of the Dallas/Fort Worth metroplex, enrolls close to 20,000 students. In a typical town-gown
The equivalent of a new kindergarten class is born every day at Orlando's Arnold Palmer Hospital. With more than 13,000 births in the mid-2000s in a hospital that was designed 15 years earlier for a
At the Hard Rock Cafe, like many organizations, project management is a key planning tool. With Hard Rock's constant growth in hotels and cafes, remodeling of existing cafes, scheduling for Hard Rock
Southwestern University (SWU), a large state college in Stephenville, Texas, enrolls close to 20,000 students. The school is a dominant force in the small city, with more students during fall and
For its first 2 decades of existence, the NBA's Orlando Magic basketball team set seat prices for its 41-game home schedule the same for each game. If a lower-deck seat sold for $150, that was the
With the growth of Hard Rock Cafe-from one pub in London in 1971 to more than 145 restaurants in 60 countries today-came a corporate-wide demand for better forecasting. Hard Rock uses long-range
Kathleen McFadden's restaurant in Boston has recorded the following data for eight recent customers:a) McFadden wants you to graph the eight points (xi , yi), i = 1, 2, ... 8. She has been concerned
The popularity of Southwestern University's football program under its new coach Phil Flamm surged in each of the 5 years since his arrival at the Stephenville, Texas, college. (See Southwestern
In November 2015, John Wells, a customer service representative of Bayfield Mud Company, was summoned to the Houston warehouse of Wet-Land Drilling, Inc., to inspect three boxcars of mud treating
Darden Restaurants, the $6.3 billion owner of such popular brands as Olive Garden, Seasons 52, and Bahama Breeze, serves more than 320 million meals annually in its 1,500 restaurants across the U.S.
What do we mean by a process-control system, and what are the typical elements in such systems?
Subway, with more than 25,000 outlets in the U.S., is planning for a new restaurant in Buffalo, New York. Three locations are being considered. The following table gives the factors for each site.a)
Describe the difference between a fixed-quantity ( Q ) and a fixed-period ( P ) inventory system.
The S&OP team at Kansas Furniture, has received the following estimates of demand requirements:a) Assuming one-time stockout costs for lost sales of $100 per unit, inventory carrying costs of $25 per
What is the trade-off between operator-performed maintenance versus supplier-performed maintenance? Discuss.
Mance Fraily, the Production Manager at Ralts Mills, can currently expect his operation to produce 1000 square yards of fabric for each ton of raw cotton. Each ton of raw cotton requires 5 labor
What is the variance in completion time for the critical path found in Problem 2?In problem 2
A project has an expected completion time of 40 weeks and a standard deviation of 5 weeks. It is assumed that the project completion time is normally distributed. (a) What is the probability of
Development of a new deluxe version of a particular software product is being considered. The activities necessary for the completion of this project are listed in the table below along with their
Prepare an assembly chart for a ham and cheese sandwich.
Michael's Engineering, Inc. manufactures components for the ever-changing notebook computer business. He is considering moving from a small custom design facility to an operation capable of much more
You wish to compete in the super premium ice cream market. The task is to determine the wants of the super premium market and the attributes/hows to be met by their firm. Use the house of quality
California Instruments, Inc., produces 3,000 computer chips per day. Three hundred are tested for a period of 500 operating hours each. During the test, six failed: two after 50 hours, two at 100
Find the reliability of this system:
Use the sales data given below to determine: (a) the least squares trend line, and (b) the predicted value for 2003 sales.Year ______________________ Sales (Units)1996
Given the forecast demand and actual demand for 10-foot fishing boats, compute the tracking signal and MAD.Year _____________ Forecast Demand ______________ Actual Demand1
C. A. Ratchet, the local auto mechanic, finds that it usually takes him 2 hours to diagnose and fix a typical problem. What is his daily productivity (assume an 8 hour day)?Mr. Ratchet believes he
Over the past year Meredith and Smunt Manufacturing had annual sales of 10,000 portable water pumps. The average quarterly sales for the past 5 years have averaged: spring 4,000, summer 3,000, fall
Using the data in Problem, Meredith and Smunt Manufacturing expects sales of pumps to grow by 10% next year. Compute next year's sales and the sales for each quarter. In Problem Meredith and
Auto sales at Carmen's Chevrolet are shown below. Develop a 3-week moving average. Week ....................................... Auto Sales 1
Carmen's decides to forecast auto sales by weighting the three weeks as follows:Weights Applied ______________________Period3 ...............................................Last week2
Exponential smoothing is used to forecast automobile battery sales. Two value of α are examined, α = 0.8 and α = 0.5. Evaluate the accuracy of each smoothing constant. Which is preferable? (Assume
Prepare a bill-of-material for a ham and cheese sandwich.
Jackson Custom Machine Shop has a contract for 130,000 units of a new product. Sam Jumper, the owner, has calculated the cost for three process alternatives. Fixed costs will be: for general-purpose
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