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Principles of Information Systems 9th edition Ralph M. Stair, George W. Reynolds - Solutions
How can social-networking sites be used in a GSS?
Identify three group decision-making approaches often supported by a GSS.
What is the difference between intelligence and design in decision making?
What is an executive support system? Identify three fundamental uses for such a system.
What is the difference between a programmed decision and a non-programmed decision? Give several examples of each.
What are the basic kinds of reports produced by an MIS?
How can text messaging be used to develop MIS reports?
What are the functions performed by a financial MIS?
Describe the functions of a marketing MIS.
List and describe some other types of MISs.
What are the stages of problem solving?
You have been hired to develop a DSS for a car company such as Ford or GM. Describe how you would use both data-driven and model-driven DSSs.
Describe how you would develop a social-networking Internet site to help a company collaborate on an important project or decision. What features would you include in the Internet site?
What functions do decision support systems support in business organizations? How does a DSS differ from a TPS and an MIS?
How is decision making in a group environment different from individual decision making, and why are information systems that assist in the group environment different? What are the advantages and disadvantages of making decisions as a group?
You have been hired to develop group support software. Describe the features you would include in your new GSS software.
Imagine that you are the vice president of manufacturing for a Fortune 1000 manufacturing company. Describe the features and capabilities of your ideal ESS.
Describe how a GSS can be used at your school or university.
How can management information systems be used to support the objectives of the business organization?
Describe a financial MIS for a Fortune 1000 manufacturer of food products. What are the primary inputs and outputs? What are the subsystems?
How can a strong financial MIS provide strategic benefits to a firm?
Why is auditing so important in a financial MIS? Give an example of an audit that failed to disclose the true nature of the financial position of a firm. What was the result?
Describe two industries where a marketing MIS is critical to sales and success.
You have been hired to develop a management information system and a decision support system for a manufacturing company. Describe what information you would include in printed reports and what information you would provide using a screen-based decision support system.
Review the summarized consolidated statement of income for the manufacturing company whose data is shown here. Use graphics software to prepare a set of bar charts that shows the data for this year compared with the data for last year.a. This year, operating revenues increased by 3.5 percent, while
As the head buyer for a major supermarket chain, you are constantly being asked by manufacturers and distributors to stock their new products. Over 50 new items are introduced each week. Many times, these products are launched with national advertising campaigns and special promotional allowances
Have your team make a group decision about how to solve the most frustrating aspect of college or university life. Appoint one or two members of the team to disrupt the meeting with negative group behavior. After the meeting, have your team describe how to prevent this negative group behavior. What
Imagine that you and your team have decided to develop an ESS software product to support senior executives in the music recording industry. What are some of the key decisions these executives must make? Make a list of the capabilities that such a system must provide to be useful. Identify at least
Enterprise Rent-A-Car is based in St. Louis, Missouri, and runs approximately 6,900 branch offices around the world. Enterprise routes all of its information system requests through its information systems group housed in the home office. Until recently, Enterprise used an outdated process for
Keiper GmbH & Co. KG is a leading manufacturer of the metal components of car seats. The company runs 11 production sites scattered around the world and employs 6,000 workers. Keiper struggles with the common challenges facing all international manufacturing businesses. One of its largest problems
See the Web site for this book to read about the Whitmann Price Consulting case for this chapter. The following are questions concerning this Web case. Discussion Questions 1. What different types of needs can MISs and DSSs fulfill in Whitmann Price's new system? 2. Why did Whitmann Price decide to
What is a knowledge management system?
Identify the basic components of an expert system and describe the role of each.
What is fuzzy logic? Discuss.
What is virtual reality? Give several examples of its use.
Expert systems can be built based on rules or cases. What is the difference between the two?
Describe the roles of the domain expert, the knowledge engineer, and the knowledge user in expert systems.
What is informatics? Give a few examples.
Describe three applications of expert systems or artificial intelligence.
Identify three special interface devices developed for use with virtual reality systems.
Identify and briefly describe three specific virtual reality applications.
What is informatics? How is it used?
What is a community of practice?
Give three examples of other specialized systems.
What is the difference between knowledge and information?
What is a vision system? Discuss two applications of such a system.
What is natural language processing? What are the three levels of voice recognition?
Describe three examples of the use of robotics. How can a microrobot be used?
What is a learning system? Give a practical example of such a system.
What is a neural network? Describe two applications of neural networks.
Under what conditions is the development of an expert system likely to be worth the effort?
What are the requirements for a computer to exhibit human-level intelligence? How long will it be before we have the technology to design such computers? Do you think we should push to try to accelerate such a development? Why or why not?
Describe how informatics can be used in a business setting.
Which interface is the least developed and most challenging to create in a virtual reality system? Why do you think this is so?
Describe a situation where game theory would be appropriate and could be used.
You work for an insurance company as an entry-level manager. The company contains both explicit and tacit knowledge. Describe the types of explicit and tacit knowledge that might exist in your insurance company. How would you capture each type of knowledge?
Describe a knowledge management system for a college or university.
What are some of the tasks at which robots excel? Which human tasks are difficult for them to master? What fields of AI are required to develop a truly perceptive robot?
Describe how natural language processing could be used in a university setting.
Discuss how learning systems can be used in a military war simulation to train future officers and field commanders.
You have been hired to develop an expert system for a university career placement center. Develop five rules a student could use in selecting a career.
What is the relationship between a database and a knowledge base?
Imagine that you are developing the rules for an expert system to select the strongest candidates for a medical school. What rules or heuristics would you include?
Form a team and debate other teams from your class on the following topic: "Are expert systems superior to human beings when it comes to making objective decisions?" Develop several points supporting either side of the debate.
Bird & Bird (B&B) is an international commercial law firm that focuses on industries including aviation and aerospace, financial services, communications, e-commerce, IT, life sciences, media, and sport. The firm has offices in Beijing, Brussels, Dusseldorf, Frankfurt, The Hague, Helsinki, Hong
The use of information systems saves workers and businesses countless hours of tedious labor. Still, users of information systems often become frustrated with the system's inability to grasp simple common sense knowledge. "Why can't you understand what I need?" is a typical response to a computer
See the Web site for this book to read about the Whitmann Price Consulting case for this chapter. The following are questions concerning this Web case. Discussion Questions 1. List three forms of AI that are being considered for the AMCI system and how they will be used. 2. List the advantages and
What is an IS stakeholder?
What is the purpose of systems analysis?
What are the steps of object-oriented systems development?
Define the different types of feasibility that systems development must consider.
What is the difference between systems investigation and systems analysis?
How does the JAD technique support the RAD systems development life cycle?
What is the goal of IS planning? What steps are involved in IS planning?
What are the typical reasons to initiate systems development?
What actions can be taken during creative analysis?
What is the difference between a programmer and a systems analyst?
What is the difference between a Gantt chart and PERT?
What is the difference between systems investigation and systems analysis? Why is it important to identify and remove errors early in the systems development life cycle?
Identify four reasons that a systems development project might be initiated.
List factors that have a strong influence on project success.
Why is it important for business managers to have a basic understanding of the systems development process?
You have been hired to perform systems investigation for a French restaurant owner in a large metropolitan area. She is thinking of opening a new restaurant with a state-of-theart computer system that would allow customers to place orders on the Internet or at kiosks at restaurant tables. Describe
Discuss three reasons why aligning overall business goals with IS goals is important.
You are a senior manager of a functional area in which a mission-critical system is being developed. How can you safeguard this project from mushrooming out of control?
Briefly describe the role of a system user in the systems investigation and systems analysis stages of a project.
How could you use creative analysis to help you develop a better information system for your college or university?
Briefly describe when you would use the object-oriented approach to systems development instead of the traditional systems development life cycle.
Your company wants to develop or acquire a new sales program to help sales representatives identify new customers. Describe what factors you would consider in deciding whether to develop the application in-house or outsource the application to an outside company.
You have been hired by your university to find an outsourcing company to perform the payroll function. What are your recommendations? Describe the advantages and disadvantages of the outsourcing approach for this application.
(a) You have been hired as a project manager to develop a new Web site in the next six months for a store that sells music and books online. Describe how project management tools, such as a Gantt chart and PERT, might be used. (b) For what types of systems development projects might prototyping be
Assume that you work for an insurance company. Describe three applications that are critical to your business. What tools would you use to develop applications?
How important are communications skills to IS personnel? Consider this statement: "IS personnel need a combination of skills-one-third technical skills, one-third business skills, and one-third communications skills." Do you think this is true? How would this affect the training of IS personnel?
Your team should interview people involved in systems development in a local business or at your college or university. Describe the process used. Identify the users, analysts, and stakeholders for a systems development project that has been completed or is currently under development.
Your team has been hired to determine the requirements and layout of the Web pages for a company that sells fishing equipment over the Internet. Using the approaches discussed in this chapter, develop a rough sketch of at least five Web pages that you would recommend. Make sure to show the
Your team has been hired to determine the requirements of a new medium-cost coffee bar to compete with higher priced coffee shops such as Starbucks. The new coffee bar will offer computer kiosks for customers to surf the Internet or order coffee and other products from the coffee bar. Using RAD and
System development projects get started for a variety of reasons. Often, they are intended to support a company's strategic plans. Other times they are launched out of necessity, such as to comply with government mandates. London Hydro (LH), the electricity provider of London, Ontario, and
For 351 days a year, the All England Lawn Tennis and Croquet Club is a quiet private tennis club set in a sleepy suburb of London. For 14 days each year, half a million tennis enthusiasts arrive at the club from around the world to witness the Wimbledon Championships. Needless to say, much
See the Web site for this book to read about the Whitmann Price Consulting case for this chapter. Following are questions concerning this Web case. Discussion Questions 1. How will the proposed AMCI system help to meet corporate goals and provide Whitmann Price with a competitive advantage? 2. Who
What is the purpose of systems design?
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