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business essentials
Business Essentials 9th Canadian Edition Ebert Ronald J, Griffin Ricky W., Starke Frederick A., Dracopoulos George - Solutions
Why would a company decide to split into two (or more) companies?
In your own words, explain the dilemma that exists when managers are trying to decide whether to use a geographic or product basis for departmentalization. Do the same for the centralization/decentralization dilemma.
From an ethical standpoint, what does your group conclude is the most appropriate action the division manager should take in this situation?
What are the potential positive and negative repercussions? Provide an example of a negative chain of events that might lead to unexpected consequences of these actions if they are taken.
What do you think most people would do in this situation? What would you do if you were the division manager in this situation?
Gather your group together and reveal, in turn, each member’s comments on the situation. Next, reveal the ethical issues listed by each member.
Before hearing any of your group’s comments on this situation and from the perspective of your assigned role, determine the underlying ethical issues. Write them down.
As the company founder, how willing would you be to make major organizational changes in light of the shortage of qualified programmers?
With the average computer programmer earning nearly $70 000, and with all competitive firms paying top dollar, why might organizational issues be critical in determining employee loyalty?
Intrapreneuring (see Chapter 4). What can your company do to encourage and reward innovation?
Team authority. Can team empowerment make a difference? Taking the point of view of the worker, describe the ideal team.
Decision-making hierarchy. What decision-making authority would encourage people to stay? Is expanding employee authority likely to work better in a centralized or decentralized organization?
Level of job specialization. With many programmers describing their jobs as tedious because of the focus on detail in a narrow work area, what changes, if any, would you make in job specialization? Right now, for instance, few of your programmers have any say in product design.
How do you think that your organizational structure will change over time? Will it be the same in 10 years?
Draw a sample organization chart for your business in one year.Although you won’t know the names of all your employees, your organization chart should include job titles.
Interview the manager of a local service business (e.g., a fastfood restaurant). What types of tasks does this manager typically delegate? Is the appropriate authority also delegated in each case? What problems occur when authority is not delegated appropriately?
Think about the organization where you currently work (or one where you previously worked). Which of the basic structural types was it most consistent with (functional, divisional, project, matrix, and international)? What was the basis of departmentalization in the organization? Why was that basis
Describe a hypothetical organizational structure for a start-up digital marketing firm. Describe changes that might be necessary as the business grows.
Select a company where you would like to work one day. Using online research, determine if the company has a functional, divisional, matrix, international, team, virtual, or learning organization.Explain how you arrived at this conclusion. Do you believe that its organizational structure is
The argument has been made that the divisional structure does a better job than the functional structure of training managers for top-level positions. Do you agree or disagree with this argument?Explain your reasoning.
Why should managers pay attention to the informal organization?
In your own words, explain how a functional structure differs from a divisional structure.
Do you think that you would want to work in a matrix organization, where you were assigned simultaneously to multiple units or groups? Why, or why not?
Why do some managers have difficulties in delegating authority?Why do you think this problem might be more pronounced in small businesses?
Explain the significance of organizational size as it relates to organizational structure. Describe the changes likely to occur as an organization grows.
Conduct research to find information about this case and look for other similar stories.What did you find? How does this research impact your perception of e-assistants? How does this impact your perception of the business applications of this technology today?
List all the positive ways that you use such personal assistants. List all the ways a business person can use an e-assistant in his or her day-to-day job.
If you were hired by your college or university to help reorganize for better efficiency and better provision of service, what tangible advice could you offer?
What sort of structure does your university or college have?In what ways does this structure help or hurt the mission?
Why do you think Microsoft changed and then quickly reorganized its structure? Begin by looking at the advantages and disadvantages of divisional versus functional structures.
Based on the details provided in the box, describe how companies like Valve and Apple use organizational structure to help them achieve their specific needs and goals?
Understand how the informal organization is different from the formal organization.
Explain the differences among functional, divisional, project, matrix, and international organization structures, and describe the most popular forms of organizational design.
Distinguish between responsibility and authority and explain the differences in decision making in centralized and decentralized organizations.
Explain how specialization and departmentalization are the building blocks of organizational structure.
To what extent do the discussions of the executive team follow the six steps of the rational decision-making process that are presented in this chapter? If you decide there are differences, explain why those differences exist.
Are there data that are missing that would be useful in this case?Explain.
Do you think that the female employee’s claim that she is being discriminated against is accurate? To make your decision, use the data presented at the meeting and clearly indicate (quantitatively)how it does, or does not, support the employee’s claim of pay discrimination.
Develop a group response to the following question: What are the respective roles of profits, obligations to customers, and obligations to the community for the firm in this situation?
From an ethical standpoint, what does your group conclude would be the most appropriate action by the company in this situation?
Appoint someone to record main points of agreement and disagreement within the group. How do you explain the results?What accounts for any disagreement?
What would contingency plans look like for Dream Vacations? What about crisis management plans?
Considering the mission statement you developed for Dream Vacations and the information provided in the case, state several key short- , medium- , and long-term SMART goals for the company. How should Arturo determine if the goals have been achieved? What types of correction action should Arturo
Select any organization of which you are a member (your company, your family, your place of worship, or a club). Explain the relevance of the management functions of planning, organizing, directing, and controlling for that organization.
Interview an administrator at your college or university and get that person’s views on the school’s strengths and weaknesses and on the threats and opportunities the school is facing.Then use this information to write up a SWOT analysis for the school.
Analyze mission statements from three companies. How effective do you think the mission statements are? Explain your reasoning.Do you think the mission statements clearly reflect the identity of the company? Explain.
Interview a manager at any level of a local company. Identify the manager’s job according to level and area. Explain what planning, organizing, directing, and controlling mean in terms of the manager’s job. Give examples. Also indicate which management skills are most important for the
Consider the various corporate-level strategies discussed in the chapter (concentration, growth, integration, diversification, and investment reduction). What is the relationship among these various strategies? Are they mutually exclusive? Complementary? Explain.
What differences might you expect to find in the corporate cultures of a 100-year-old manufacturing firm based in Winnipeg and a 5-year-old e-commerce firm based in Ottawa?
Consider the following statement: In some companies, it is important that the CEO put more emphasis on technical skills than on human relations skills.” Do you agree or disagree with the statement? Defend your answer.
What is the relationship between Mintzberg’s roles of management and the more traditional functions of management? Use examples to clarify your answer.
How are the four functions of management related to the five skills of management? Use examples to clarify your answer.
Consider the following statement: When a company focuses too obsessively on its environmental impact, financial performance can decline because managers are not paying enough attention to efficiency and profitability. If financial performance is poor, both investors and employees are harmed. Do you
Explain how contingency planning and crisis management are relevant for dealing with the problem of cyberattacks.
What is the difference between contingency planning and crisis management?Briefly describe a problem that three different businesses have had, as reported in the business section of publications such as the The Globe and Mail or the National Post. For each problem, explain why either contingency
Based on what you have read in this boxed insert, as well as the management theory notes in this chapter, what type of leader is Salman Khan? Explain your reasoning.
How do the results of customer service reports influence a manager’s decisions? In answering this question, refer to Figure 6.1(the control process).
Explain how each of the four functions of management played out in this story. Was one function significantly more important than another? Explain your reasoning.
Consider the following statement: Airbus struck a great deal for itself when it took over the C Series jet project.Airbus got a great airplane and didn’t have to pay a cent for it. Do you agree or disagree with the statement? Defend your answer.
What are the three basic steps in strategy formulation?What specific activities were evident at Bombardier for each of these three steps?
Explain the idea of corporate culture and why it is important.
Explain the importance of goal setting and strategic management in organizational success.
What impact do current trade agreements and proposed trade agreements play on online global companies like Alibaba?
In the past couple of years, we have seen growing protectionism threats (especially from the United States). What is the potential impact of these threats if a full trade war breaks out?
How does the increased formalization of the BRICS group benefit Alibaba?
In what ways does Alibaba demonstrate the true promise of the global economy?
Develop a group response to the following question: Can your team identify other solutions to this dilemma?
Considering the interests of all stakeholders, what is the best option in this situation?
Are there likely to be any export opportunities for your products or services? Why, or why not? If you can export your product, will it need to be adapted to sell in foreign markets?
The United States has forced a renegotiation of the North American Free Trade agreement. Research the latest articles and news about the deal and write a short report on NAFTA and other trade deals involving Canada, the United States, and Mexico.
What attributes of your province or region (cultural, geographical, economic, etc.) would be of interest to a foreign firm thinking about locating there? Visit provincial government sites and find resources that are available for businesses to help them invest in your province. Identify a company
The World Bank uses per-capita income to make distinctions among countries. Research and identify at least three countries in the following categories for last year: high-income countries, uppermiddle-income countries, lower-middle-income countries, and lower-income countries. In addition, identify
Visit the website of a major global company such as Coca-Cola and enter some of its international sites. Make sure to choose countries from various parts of the world. What are some of the differences that you see on the websites? Identify some of the similar themes and report your findings.
China is one of the fastest-growing markets in the world. Conduct research to uncover how to best describe China’s economic and social environment.
Make a list of five things you own, such as an item of furniture, a vehicle, electronics, and other consumer goods, making sure that each one was made in a different country. Develop a hypothesis about why each product was made in that country.
The EU includes most of the Western European countries, but some(such as Switzerland) have chosen not to join. Why might that be?What are the implications for countries that do not join?
Explain how it is possible for a country to have a positive balance of trade and a negative balance of payments.
Do you think a firm operating in many countries is better advised to adopt a single global standard of ethical conduct or to adapt to local conditions? Under what conditions might each approach be preferable?
What are the advantages and disadvantages of globalization from a Canadian consumer’s point of view? From a Canadian manufacturer’s point of view?
Consider the following statement: Canada’s supply management system should be abolished because it inhibits free trade and raises the prices that consumers pay for dairy products, poultry, and eggs.Canada will be at a disadvantage in future trade negotiations if it retains the supply management
What factors will influence the long-term success or failure of Canada Goose’s e-commerce venture in China? Find recent articles to see just how strong Canada Goose’s sales are in China.
As you will read in this chapter, the ideological debate between protectionism and free trade is heating up.Which side of the debate do you think the directors of Couche-Tard are on? Explain the practical reasons for your answer from their perspective.
How might government policies (Canadian and foreign)hurt or help Couche-Tard as it continues to expand globally?
What role do social, economic, and political factors play in the successful expansion and management of a network of convenience stores around the world?
What motivates Couche-Tard to continue to enter new foreign markets? What are some of the obstacles that they may face?
Describe some of the ways in which social, cultural, economic, legal, and political differences act as barriers to international trade.
Discuss the factors involved in conducting business internationally and in selecting the appropriate levels of international involvement and organizational structure.
Explain how different forms of competitive advantage, import–export balances, exchange rates, and foreign competition determine how countries and businesses respond to the international environment.
Identify the evolving role of emerging markets and highlight the importance of the BRICS nations.
Describe the growing complexity in the global business environment and identify the major world marketplaces.
Conduct some research and read the latest news about MTY. Is the news positive or negative? Is there any additional news concerning acquisitions and expansions?
How does the decision to list MTY on the Toronto Stock Exchange relate to the overall strategy pursued by MTY in recent years?
How does the case demonstrate the important relationships between franchisors and franchisees in the modern business world?Describe the role each side plays in the success of the other.
What are the reasons for Mr. Ma’s success where so many others have failed (particularly in the food service business)?
From what you have read, how does Mr. Ma fit the profile of an entrepreneur?
There is another way for Mark and Connie to solve their differences—because the terms of participation have changed, it might make sense to dissolve the existing partnership. What do you recommend in this regard?
What kind of salary and profit adjustments do you think would be fair in this situation? Explain why.
For the specific business you are starting (in this exercise), does it make more sense to start from scratch, to buy an existing business, or to buy a franchise? Why?
Although more than half of all small businesses don’t survive five years, franchises have a much better track record. However, it can be difficult to buy a franchise. Research a popular food industry franchise, such as Subway, and detail the requirements for net worth and liquid cash for the
Identify two or three of the fastest-growing businesses in Canada during the past year. What role has entrepreneurship played in the growth of these firms?
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