Nonverbal Communication In Human Interaction 8th Edition Mark L. Knapp, Judith A. Hall, Terrence G. Horgan - Solutions

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Describe four formats that can be used in a comprehensive symbol assessment.
What are the six components of switch control, and how do they affect selection of a cursor control technique for scanning?
Describe the issues involved in cognitive assessment of people with complex communication needs and two approaches to accomplishing this.
What are some specific questions that need to be answered in a direct selection assessment, and how can these be addressed?
What are six principles that can be used to guide an initial assessment related to seating and positioning for AAC assessment?
Why is criterion-referenced assessment preferable to norm-referenced assessment for making AAC decisions?
What does research tell us about the relationship between various AAC techniques and the attitudes of potential communication partners?
In general, how does culture affect the AAC assessment and intervention process?
What does research tell us about the effect of AAC interventions on speech development and production?
What are the five types of opportunity barriers? For each type, give an example that is not provided in the chapter.
Why is it important to assess the participation patterns and needs of an individual with complex communication needs, and how can this be accomplished?
What are the phases of AAC assessment, and what issues are addressed in each phase?
What is the AAC candidacy model, and why is it no longer in widespread use?
What are three essential questions to ask when deciding who should be on an AAC team?
What are the roles of a person with complex communication needs and his or her family in the AAC assessment process?
What are the main roles that are typically assumed by AAC finders, facilitators, specialists, and experts?
What are the similarities and differences between aided and unaided AAC strategies?
What is the difference between the sender-receiver and the co-construction models of communication?
The parent of a child with severe physical limitations who cannot use direct selection wishes to know the difference between directed scanning and automatic scanning. What would you tell this parent?
How do feedback and output differ?
What are the differences between synthesized and digitized speech?
What type of individual might wish to use activation on release?
In direct selection access, what is meant by the word dwell, and what capabilities does the successful use of dwelling require of an individual who relies on AAC?
How do a grid display and a visual scene display differ?
How do fixed and dynamic displays differ?
What factors affect the effectiveness of rate enhancement techniques?
What is prediction, and how can it be used for rate enhancement?
What are message codes, and what is known about their learnability? Provide three examples of message codes.
What are word codes, and what is known about their learnability? Provide three examples of word codes.
What does research indicate about the relative learnability of Picture Communication Symbols, Pictograms, and Blissymbols?
What manual sign systems are currently used by people who rely on AAC in North America, and what are the advantages and disadvantages of each of them?
What are four factors in addition to iconicity that affect symbol learning, and how do they do so?
What is iconicity, and how does it affect symbol learning?
Define aided symbols, and provide four examples.
Define unaided symbols, and provide four examples.
What is the role of an informant in the message selection process for an individual who relies on AAC?
Why would a person who can formulate messages through letter-by-letter spelling choose to store and retrieve whole messages with his or her AAC device?
What are the differences between core vocabulary and fringe vocabulary in an AAC system?
How does AAC vocabulary and message selection differ for preliterate, literate, and nonliterate individuals who rely on AAC?
How do the greeting, small-talk, information-sharing, and wrap-up stages in a conversation differ from each other?
How can AAC systems be designed to deal with crime and abuse at the moment and later during legal and counseling activities?
What percentage of people who rely on AAC experience crime or abuse during their lives?
People who rely on AAC manage their message preparation in several different ways. How does word-by-word message preparation differ from letter-byletter spelling?
What is the central goal of AAC intervention?
If the parents of a child with communication difficulties asked you what it would be like to communicate using AAC supports, what would you tell them that you have learned from this chapter and from the webcasts listed in the chapter?
What are the various components of operational competence?
How do strategic and social competences differ?
From an AAC perspective, what is meant by linguistic competence?
In Chapter 1, five different communication purposes are described. What personal, social, and communication roles are associated with each of these purposes?
What type of individual should be considered for AAC support?
2. What additional measures would you use to show the value of investing?
1. If you were the manager of HR, how would you rationalize to your members investing in a culture audit?
2. Though their efforts resulted in improved retention and productivity, what is missing from this case?
1. What methods were used in this case to identify the causes of high turnover and low productivity? What other methods could have been used to obtain better data?
3. The Canada HR Centre provides a turnover calculator for estimating the costs of an employee quitting. In groups, choose a real job (for which you have compensation information) and calculate the cost of turnover for this position.
2. A company wishes to increase the sales performance of its staff. It has been determined that for each $15 product sold, the company makes $5 in profit. Currently, employees who are paid $20 an hour sell an average of four products an hour. A consultant is persuading the company to purchase a
1. Your HR director has asked you to determine whether your organization (a group of about 50 non-unionized, full-time managers and professionals working in scientific services in Alberta) has an absenteeism problem. You go to the Statistics Canada website and search for absenteeism data from the
2. Does the survey help you identify actions that can be taken to improve the engagement scores?
1. Does the survey prompt discussions with your direct reports?
Identify the challenges in measuring HR activities and determine the metrics that are important to the stakeholders in organizations.
Discuss methods of assessment, such as cost-benefit analysis, utility analysis, and auditing techniques.
Outline five aspects of HRM that can be evaluated using the SC model for measuring effectiveness: compliance with laws and regulations, client satisfaction, culture management to influence employee attitudes, cost control of the labour component of the budget, and the contribution of HR programs.
Understand the importance of measuring the effectiveness of HRM activities through workforce analytics.
2. What are the advantages and disadvantages of the decision that you made?
1. If you were Dawn, what decision would you make and why?
3. Martyn Hart, Chair of the National Outsourcing Association, has stated, "One of the most notable aspects of outsourcing is that people rarely like to talk about success stories. The truth is, thousands of companies outsource successfully each year,but it's worth remembering that each and every
2. Canadians have experienced several strikes over outsourcing. Identify them and focus on a recent strike. Analyze the media reports, and consult the employer and union websites to determine the perspectives of each on the issue of outsourcing.Have one team prepare the arguments against
1. We buy the cheap T-shirts and television sets and also worry about all the jobs losses in Canada. The outsourcing of jobs to other countries ( offshoring) results in positive and negative consequences for Canadians. In groups, prepare lists of the consequences of outsourcing.
Specify the fee that the provider believes to be reasonable compensation for its services.
Describe the economic model that is proposed for the operation.
Explain how these challenges will be met and present a proposed timetable for meeting them.
Identify the challenges that the provider expects to encounter while improving the operation.
Describe actual situations in which the provider is currently providing the services that are proposed for this operation.
Explain how the provider is uniquely qualified to accomplish the measurable objectives that are described in the request.
2. Describe the HR implications under a full in tegration scenario (Kaiser)and a han ds-off acquisition scenario (Creemore Springs).
1. Using HR Planning Notebook 12.2, what do you think were the reasons for the acquisitions in both cases?
3. One of the urgent issues facing executives immediately after the merger is announced is the retention of key employees. How would you define or describe a key employee?What methods would you use to identify key employees? Describe some programs you might use to retain your key employees during
2. Describe the effects that a merger may have on employees. What can management do to lessen the more negative effects of a merger? What can employees do to protect themselves when they start to hear rumours of a merger?
1. What are the reasons that a company would acquire another company? Search the business press for a recent acquisition, and rank the reasons for the acquisition as explained by the analysts and/ or executives.
4. To overcome cultural challenges, celebrate small wins, acknowledge value in past practices, and measure progress at regular intervals.
3. Use acculturation strategies such as cross-functional seminars and graduation ceremonies (to let go of the "old"), and provide cultural mentors to strengthen integration.
2. Identify similarities and differences, and discuss these. Create a new employee value proposition from the strengths of each culture.
1. Conduct a cultural audit of each organization, through qual itative research (e.g., interviews, focus groups)or through quantitative surveys.
4. When sending your employees into remote and dangerous geographic regions, should all employees (i.e., both home- and host-country employees) get the same employment support and workplace safety and security support? Does reality reflect your response?
3. What can companies operating in industries such as the mining or oil business do to protect their international assignees? What should be the role of the HRM function?
2. Did Reinhart do the right thing to get involved in the way described and help his employee? What were Reinhart's alternatives and options?
1. Was it the right decision in the first place for Terramundo to operate in a region well known for being controlled by FARC guerrillas, and in which kidnapping was a very common way to fund FARC activities?
3. Ask an employer for an interview with one of the company's expatriates who has recently returned home or arrange for a phone interview with an expatriate currently on an international assignment. Discuss his or her experiences, and how he or she was prepared and supported by the company during
2. Despite its widely illustrated importance for preparing expatriates and their families for international assignments, little is done for immigrant families arriving in Canada through their own efforts. In your group, identify two or three students who have immigrated as teenagers or young
1. The global business environment has been hit by a number of regional events, such as terrorism and Ebola, that have had profound implications for the global and local strategies of MN Cs. Select a recent world event, identify the specific HR implications that might arise from it, and devise
4. This chapter introduces four major areas of focus for international workforce planning.Discuss how planners might deal with each of these issues prior to finalizing a decision to operate in a foreign market.
3. In this chapter we have discussed different forms of industrial relations. However, some countries where Canadian manufacturers outsource much work, such as Bangladesh, have no unions. Discuss the advantages and disadvantages of outsourcing manufacturing to a heavily unionized environment such
2. This chapter describes three stages that companies go through as they seek to expand internationally. Describe these stages, their corresponding strategies, and the HR implications of each strategy.
1. Discuss with your family and/or friends all the reasons that might motivate you to accept an international assignment, and the reasons that would cause you to reject one. Compare your lists to those published in surveys (cited in this chapter). What incentives could an employer offer to
Understand the impact of globalization and internationalization on HR planning.
Understand the relationship between different approaches of SIHRM and corporate business strategy options.
Identify key characteristics of strategic international HRM (SIHRM).
Identify key challenges influencing human resources (HR) practices and processes within an international context.
3. A recent newspaper editorial suggested that the town contract out the collection of garbage. What are the advantages/ disadvantages of contracting out services that had been provided by government?
2. Design a strategy to restructure the Department of Public Works. Be sure to provide support for the decisions/recommendations you propose.

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Nonverbal Communication In Human Interaction 8th Edition Mark L. Knapp, Judith A. Hall, Terrence G. Horgan - Solutions

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