PMP Project Management Professional Practice Tests 2nd Edition Kim Heldman, Vanina Mangano - Solutions

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Is it beneficial to have to take conflicts up two or three levels for resolution?
Should companies with several different types of projects have a uniform procedure for planning projects?
Why do most project management structures find the necessity for a dual ladder system?
Is the matrix structure well suited for the solution to the above question?
Is it common for companies to maintain two or more sets of books for cost accounting?
Explain the potential risks to Macon if the customer’s experience with project management increases while Macon’s knowledge remains stagnant.
How long will it take to achieve some degree of excellence?
What plan should be developed for achieving excellence in project management?
Where will the greatest resistance for excellence in project management come from?
Is strategic planning for project management easier or more difficult to perform with formal project management in place?
Is it easier or more difficult to implement a singular methodology for project management after the company has adopted formal project management rather than informal project management?
What recommendations would you make to Hyten Corporation?
Do functional managers risk a loss of employee loyalty with the new change?
Is it possible that some of the support groups cannot give immediate attention to such an organizational change?
Must management be sold on project management prior to implementation?
What basic fears do employees have in considering organizational change to formal project management?
Were the organizational personnel focusing more on the problems (disadvantages) or advantages of project management?
Were the MBAs exposed to project management?
Will formalized project management make it appear as though business development has taken power away from other groups?
Should formal project management give employees more room for personal growth?
Has Hyten done anything wrong?
Has Hyten taken a reasonable approach toward implementing formal project management?
Are there any good reasons why Hyten should go to formal project management?
Do any of the managers appear to have valid arguments for their beliefs as to why formal project management should not be considered?
What are some of the major problems facing the management of Hyten in accepting formalized project management? (Include attitude problems/personality problems.)
Does it seem realistic that proposal evaluation committees could consider project management expertise to be as important as technical ability?
Could it have been averted?
What was the reason for the loss of the contract?
Should a singular methodology for project management have a process for the prioritization of projects or should some committee external to the methodology accomplish this?
What might happen if benchmarking studies indicate that either marketing or engineering are at fault?
What obstacles exist in getting marketing and engineering to agree to a singular methodology for project management?
Why was the consultant not allowed to teach the methodology?
Did it make sense to have the fourth day of the training program devoted to the methodology and immediately attached to the end of the three-day program?
Why was the singular methodology based on guidelines rather than policies and procedures?
Why do you believe the organization later was willing to accept a singular methodology?
Why were all three initial methodologies based on policies and procedures?
Why was it so difficult to develop a singular methodology from the start?
Why was the consultant not allowed to teach the methodology?
Did it make sense to have the fourth day of the training program devoted to the methodology and immediately attached to the end of the three-day program?
Why was the singular methodology based on guidelines rather than policies and procedures?
Why do you believe the organization later was willing to accept a singular methodology?
Why were all three initial methodologies based on policies and procedures?
Why was it so difficult to develop a singular methodology from the start?
What if the customers are unhappy with the new combined methodology?
What if the customers want the existing methodologies left intact?
What influence should a customer have in redesigning a methodology that has proven to be successful?
How do you get employees to change work habits that have proven to be successful?
How do companies combine methodologies?
Describe why suggesting in advance how a project’s success can be measured is a smart idea.
Explain the importance of organizational morale in relation to how value is added to the project.
Describe how value chain and quality are similar, as well as how they differ from one another.
Provide an example of each step in the DMAIC process, applied to a typical project that you might be asked to lead.
Give three examples of a weak link in a system, and describe conditions within the process where these are most likely to occur.
Describe the major aspects of the Six Sigma program in relation to its quality-control features and as part of the organizational culture.
Joseph Juran is known for the following:A. Zero defects B. Fitness for use C. 14 Steps to Total Quality Management D. Plan-Do-Check-Act cycle
Frank’s team is working on a gaming software product for a long-term customer. It was unanimously thought by Frank’s team that the product needed the addition of a scoreboard on the screen as an enhancement. With the intention of increasing the quality of the product, a scoreboard was added.
The project management team spent several days negotiating with a functional manager and another project manager to utilize the senior developer of the company as part of their project. This was the final resource needed to meet the resource requirements of the project. In what activity is the
Thomas is the project manager for a software consulting company. The project he is working on has encountered numerous overruns due to regulatory compliance obstacles.A new bill passed by the government may even make it impossible for the deliverable to be distributed. He suggests to the CEO that
360-degree feedback is an example of:A. Team performance assessment B. Observation and conversation C. Project performance appraisal D. Conflict management
Al is a lead testing manager, and Veronica is a development manager; both work for Power Cloud Stock Trading Online in the same team. They are requesting a meeting with the project manager because every milestone that has been set for the project seems to have a conflict, resulting from conflict
Joy is the technical lead of the testing department at Bing Bonk software. After she brings an issue to the attention of the CEO of the company, the CEO instructs Joy to tell the project manager to increase the duration of the testing phase by two weeks as a means of guaranteeing their upcoming
Rita is a product owner responsible for the company’s line of smart digital music devices.During a strategy session, she speaks with the division president regarding a new product idea. Based on the recent analysis and voice of the customer data obtained, they decide to move forward with the
Match the project life cycle with its corresponding goal. TABLE 6.6 Project Life Cycles Type Description A. Predictive 1. Correctness of solution B. Iterative C. Incremental D. Agile 2. Customer value via frequent deliveries and feedback 3. Speed 4. Manage cost
Who developed the 14 Steps to Quality Management?A. Edward Shewhart B. W. Edwards Deming C. Philip Crosby D. Joseph Juran
The human resources associate at the Uptime Software Development Corporation is finding it difficult to attract new recruits due to the competitive nature of finding software developers. In response, she has suggested to her manager that the company increase the standard benefits package. Standard
After Bruce, the project manager for the Happy Holiday Cruise Ships, Inc., makes his rounds through the office, he usually compiles the notes he’s collected from talking to his team into a quick performance report and shares it on their team wiki site. Performance reports are an example of what
A risk manager of a software company is performing quantitative risk analysis. While numerically analyzing risks, she decided to utilize external subject-matter experts. What can the risk manager gain through this technique?A. Assess the likelihood that all risks have been identified B. Gain
You will be participating in a weekly project team status meeting, along with 10 other team members. The meeting will take place by conference call, with only two of the participants located in the same office. What is this an example of?A. Negotiation B. Virtual team C. Colocation D. Project staff
As the project manager, you’ve noticed that several project team members appear tense and withdrawn. It’s unclear whether this is stemming from the recent issues that have emerged from within the project. How can you best discover what the attitudes of the project team members are toward the
One of your colleagues is experiencing trouble managing his project, which is already showing signs of poor performance. He feels that the project is too complex and has asked for your advice. Where should you direct him?A. Offer to help him manage the project, even though you are currently at max
Bob has been assigned as the project manager for a new supplement that his company, which is in the fitness and wellness industry, will be releasing in the next quarter. To prepare for the project, Bob has decided to attend an upcoming fitness expo, which will be attended by many colleagues in the
The duration of a milestone is:A. The duration equal to half the length of the project B. The duration equal to the length of the project C. Zero D. Typically one
What is the highest level a person can reach, according to Maslow’s Hierarchy of Needs?A. Belonging B. Self-actualization C. Safety D. Esteem
A senior project manager is working on a project that will allow two servers across the globe to communicate with one another using web-based technology. Part of the project includes working with technology that is outdated, resulting in the need for a vendor with specific expertise. Because the
An uncertain event or condition that, if it occurs, has a positive or negative effect on a project’s objectives is known as:A. Workaround B. Issue C. Risk D. Trigger
There are 24 stakeholders within a project. How many communication channels exist?A. 276 B. 288 C. 552 D. 24
Ron meets with Bob, the assigned project manager, to ask when the other project team members will be assigned to the project he is scheduled for. Since team assignments have not been issued yet, how does Ron know he will be assigned to the project?A. Bob is a friend of Ron’s and mentioned the
Stakeholder influence is highest within a project during which phase?A. Initial phase B. Intermediate phase C. Final phase D. All phases
Alfred is holding a status meeting with several members of the project team to generate engagement among the team and to exchange information on the progress of various planned activities. At the conclusion of the meeting, Alfred distributes meeting minutes to attendees and archives the
The lowest level of the work WBS is the:A. Work package B. Activity list C. Planning package D. Control account
To expedite the scheduling process, a project manager alters an existing schedule management plan from a previous project for use on the current project. In this case, the schedule management plan represents:A. A lazy project manager B. A best practice C. An enterprise environmental factor D. An
Which contract type poses a higher risk for the buyer?A. Fixed price B. Cost-reimbursable C. Time and material D. Cost-plus-fixed-fee
Al is a lead testing manager, and Veronica is a development manager; both work for Power Cloud Stock Trading Online. They are requesting a meeting with the project manager because every milestone that has been set for the project seems to experience a conflict.The top three reasons for conflict
Crystal is a family of methodologies intended to support a wide range of projects, depending on project size and criticality. Match the Crystal Method used when basing the selection solely on the range of stakeholders involved (Table 6.5). TABLE 6.5 Crystal Methods Crystal Method Name A. Crystal
A small project team is in the process of performing a feasibility study on the potential build-out of an offshore data center. Several team members have expressed excitement about the project, since early indications from the study show that this may be a costeffective solution that can save the
Sue, the project manager of a pet facility build-out project, plans on attending an upcoming Pets for the Environment expo to mingle with other pet facilities and see the latest gadgets and technology used by the industry. This is an example of:A. Pre-assignment B. Research C. Vacation D. Networking
A good project manager understands that:A. Change is inevitable.B. A well-constructed schedule requires no changes.C. The baseline is fixed.D. Each project is unique (or like no other).
Tim works for a project management consulting firm that has just assisted a client in implementing a new process improvement plan. The executives of the company are pleased with the outcome of the project but are unsure how they will be able to maintain this new level of productivity. In response,
A key stakeholder approaches the project manager for a list of significant events in the project that can be used to benchmark the project’s progress. What document will the project manager provide the key stakeholder with?A. Schedule management plan B. Schedule baseline C. Project schedule D.
Al and Veronica have agreed to put an end to the bickering about the project by settling their personal differences on the Go Kart track. In fact, they have made it a team-building activity by giving their team members a half-day off so that they can join in the race.Team-building activities
A project manager of a retail chain of hardware stores is in the process of generating the project schedule. After the project manager issues the project assignments, a team member approaches him to say that he has a two-week planned vacation right in the middle of a critical activity. What did the
Which of the following best describes virtual teams?A. Team members located outside of the primary physical office where the project takes place B. Colocating team members in order to increase the efficiency of the project overall C. Team members located within another branch of the organization D.
With the first major milestone around the corner, the project manager has decided to move all the active project team members to a war room. This is an example of:A. A virtual team B. Ground rules C. Colocation D. Team building
Which of the following best defines internal rate of return (IRR)?A. The value of future dollars received in today’s dollars B. The comparison of future cash flows of a project to today’s dollars C. The length of time it takes the company to recoup the initial costs of investing in a project D.
Tom is a project manager working for a reputable editorial agency specializing in exam preparation. He and his team use Agile approaches to manage projects. Because of the company’s growth, three new project managers have been hired, and Tom has stepped up to mentor the new hires. Given their
Susan and David are both project managers for Blazing Broadband Internet Solutions, but they work in different divisions of the company, each having led numerous successful projects for the organization. They have been teamed together to find innovative solutions to problems on a new project,
A project manager has structured his Agile project in a less prescriptive way to be less disruptive to the team. He and the team focus on driving work through a continuous flow as a way of delivering value to the customer versus using iterations. This approach is associated with which Agile
Alfred is holding a meeting with select members of the project team to help identify and generate requirements. This is an example of:A. Brainstorming B. Expert judgment C. Product analysis D. Alternatives analysis
You work for Rory’s, a golf equipment manufacturer. Your organization is installing some new manufacturing equipment, and you are managing the project. Your project sponsor has asked for an EAC and has told you that he wants you to consider ETC work performed at the present CPI. If EV = 145, PV =
Janet is the project manager for First Strike Engineering, a company that specializes in providing military devices for jet fighters. Her departmental projects usually require that all deliverables be within an accuracy of Six Sigma. Today, she received her first contract stating that the accuracy

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