Questions and Answers of Essentials Of Business Communication

To fulfill a senior project in your department, you have been asked to submit a letter report to the dean evaluating the feasibility of starting an organization of international students on
Your company is considering ways to promote employee fitness and morale.Your Task. Select a fitness/teambuilding program that seems reasonable for your company. Consider a softball league, bowling
You recently complained to your boss that you were unhappy with a piece of equipment you use (printer, computer, copier, scanner, or the like). After some thought, the boss decided that your
Even the best workplaces face challenges or have downsides awaiting positive change. Companies spend much money on optimizing their processes and procedures (i.e., on making them as effective as
Why are formal reports written in business? Give an example of what a business report might investigate.
Why do researchers trust the information obtained from scholarly journals, major newspapers, and well-known magazines?Why should researchers use caution when accessing information from anonymous
What is the difference between conclusions and recommendations in a report?
An infographic is far more effective at conveying statistics than any bar graph or pie chart, claims Dallas marketing firm Frozen Fire. Do you agree or disagree? How could infographics be useful in
Plagiarism detection software such as Turnitin makes cheating by copying easy to spot. This explains why ghostwritten assignments are booming online. The old paper mills have morphed into global
As a financially literate business student, you know about the magic of compound interest. Conventional wisdom and Suze Orman tell us that college grads will have a tidy sum as senior citizens if
Perhaps you have fantasized about one day owning your own company, or maybe you have already started a business. Proposals are offers to a very specific audience whose business you are soliciting.
Many new companies with services or products to offer would like to land corporate or government contracts. However, they are intimidated by the proposal and RFP processes. Your friend Jocelyn, who
Sports medicine is increasingly popular, especially in university towns. A new medical clinic, Ortopedica Sports Medicine, is opening its doors in your community. A friend recommended your small
Any long report project requires a structured work plan. In fact, any complex assignment can benefit from a plan that structures the various phases until completion.Your Task.Select a report topic.
The COVID-19 pandemic has made food delivery apps such as GrubHub, DoorDash, UberEats, Postmates, or Instacart household names. Some universities have even created their own mobile apps for delivery
As an assistant market researcher, you have been asked by your boss, Kym Koenig, to explore marketing opportunities targeting teens. Understanding teen preferences in this notoriously fickle consumer
Identify the best graphics forms to illustrate the following data.a. Figure showing the tracking and fulfillment of an e-commerce orderb. Annual restaurant industry sales figures for meatless
Name at least six recommendations to ensure that your calls at work are productive.
Which practices should courteous cell phone users adopt to avoid offending others? List at least three.
List at least five reasons explaining the popularity of workplace teams.
Cal Newport, computer scientist and author, blames open-office layouts and relentless collaboration for a decline in concentrated deep thinking. He cites research suggesting that even short
“Weathering the professional effects of COVID-19 together has introduced an authenticity to digital communication that can strengthen how we relate at work, even—or perhaps especially—in remote
As any salesperson will tell you, some people (not only customers) seem to believe that if they vent their anger and make a scene, bullying and intimidating others, they are more likely to get their
In his book The Ideal Team Player, management consultant Patrick Lencioni describes what he calls the three virtues that effective team members possess: They are humble, hungry, and smart, he
Although conflict is a normal part of every workplace, if unresolved, it can create hard feelings and reduce productivity.Your Task. Analyze the following scenarios. In teams, discuss each scenario
No one likes to give it or receive it, but sometimes criticism is unavoidable, even desirable. Constructive criticism in the workplace is necessary when team members need feedback and managers must
Have you ever planned an event for multiple invitees? If yes, then you know how difficult it is to find a date and time that works for most participants. Businesspeople use Outlook and other calendar
As you have learned, facilitating a productive meeting requires skills that may be critical to your career success.Your Task. Individually or as a team, describe how you would deal with the
Tired of long, boring meetings, some companies have embraced five-minute huddles or desk “drive-bys” for minor decision making. The CEO of a New York digital agency likes to cut people short when
Amelia Russo works at the headquarters for a large HMO that contracts with physician groups across the nation. Her position requires her to impose organizational objectives and systems on smaller
TRUE Fitness, Inc., a commercial strength equipment manufacturer in O’Fallon, Missouri, contracts with several distributors overseas who exclusively sell weight machines to gyms and fitness
Name specific advantages and disadvantages of multimedia presentation software such as PowerPoint, Apple Keynote, and Prezi.
Can expert speakers save time and just “wing it”?
How can you prevent multimedia presentation software from upstaging you?
Etiquette expert Jacqueline Whitmore offers this advice to aspiring speakers: “A long, dry presentation of facts is sure to be a yawn-inducer, so consider your presentation as a conversation with
Do you believe you won’t need to speak publicly in your chosen field? It’s unlikely because ambitious people communicate more, not less, when advancing up the career ladder. Speaking and
Communication consultant Nancy Duarte dispenses this useful piece of advice in her classic guide to business presentations, Slide:ology: “Keep yourself visually and conceptually fed by watching
Peruse any business website—for example, The Wall Street Journal, Forbes, or Bloomberg Businessweek—to search for a topic of interest to you and your peers.Your Task. Select an interesting
Consider yourself an expert who has been called in to discuss a business topic before a group of interested people. Because your time is limited, prepare a concise yet powerful presentation with
Describe the challenges of the job market in the wake of the COVID-19 pandemic and the skills that will help you weather any economic climate.
What is the difference between the open job market and the hidden job market, and how can candidates find jobs in each?
How can you maximize the rank of your résumé when it is going to be evaluated by an ATS?
Why is it smart to include a customized, job-relevant cover letter with all résumés you send, regardless of whether you send them by e-mail or expect them to be first read by an ATS?
When asked whether they would take full-time gig work over a traditional job, 53 percent of Generation Z (born 1997–2012) respondents in a global study said yes. Commissioned by the Workforce
“If you are starting your job search with Monster.com, CareerBuilder, or similar search tools, then you are starting at the end of the chain,” claims job-search author Ryan Guina.44 What do you
Although it is highly recommended that new grads complete and maintain a LinkedIn profile, some critics charge that LinkedIn is a waste of time because it has become bogged down with spam connection
One effective way to improve your writing skills is to critique and edit the résumé of someone else.Your Task. Analyze Elliana’s poorly written résumé. List at least eight weaknesses. Your
The following cover letter accompanies Annalise Ortez-Villa’s résumé (Radical Rewrite 13.1). Like this applicant’s résumé, the cover letter needs major revision.Your Task. Analyze each
Twitter may not be the first social media site you consider for posting your résumé. Savvy candidates, however, know that Twitter has one major advantage over more obvious sites such as LinkedIn
How should candidates handle questions about their weaknesses?
What are situational and behavioral interview questions, and how can you respond so that you impress the interviewer favorably?
Put yourself in the shoes of an employment recruiter. You’re impressed by a job candidate’s résumé and references. During her interview, she responded well and asked insightful questions about
In a LinkedIn survey of over 5,000 talent professionals, respondents reported that they value so-called “soft skills” equally or more highly than hard skills. Many recruiters, however, confess
During a job interview, Cheryl was startled to be asked to provide her password and login credentials for her social media accounts. Is this request legal and ethical?
Lexie Tsuneshi has the right idea in sending a follow-up message after her interview for a marketing coordinator position in Bloomington, Indiana. However, her message could be more effective.Your
An overwhelming majority (70 percent) of hiring managers rely on social media and Internet search engines to research job candidates. A significant CareerBuilder survey revealed that most hiring
Many job seekers do not realize that the job and career site Glassdoor is a superb source of job-search information, postings, reviews, and salary data. Glassdoor provides anonymous posts by current
Whether you are currently interviewing for a job or not yet in the market, it’s good to know what your skills and education are worth. Salary research can give you a better idea of what salary
In the hours before a make-or-break job interview, Emma Valentiner was a bundle of nerves. She wanted to do well, but she was petrified that she would stumble. To relieve her anxiety, she prepared
Valuable insider information about a company’s culture, interview procedures, and day-to-day activities is available for those who take the time to search. Enterprising job seekers check YouTube
What do Foot Locker, Macy’s, PetSmart, Neiman Marcus, Walmart, and Burger King have in common? They use pre-employment testing to identify applicants who will fit into the organization. Unlike
Negotiating an entry-level salary can be tricky. You want to get what you’re worth, but you don’t want to offend or scare off the recruiter—especially in a competitive job market. Worse yet,
As a result of the COVID-19 pandemic, people around the world have changed their greeting style. To reduce the risk of contracting the virus, many switched from the Western custom of shaking hands to
You have just completed an exciting employment interview, and you want the interviewer to remember you favorably.Your Task. Write a follow-up thank-you letter to Meredith Murillo, Human Resources
After an excellent interview with Meredith Murillo of Cybersecure, Inc. (or a company of your choice), you are disappointed to learn that someone else was hired. However, you really want to work for
When you need service on any of your new equipment we will be happy to help you Mr. Greene.For the above sentence, insert any necessary commas. Count the number of commas you add. Write that
For example headquarters decides how tasks responsibilities and territories are assigned to our reps.For the above sentence, insert any necessary commas. Count the number of commas you add.
Emma Harvey who is the project manager at TeleCom suggested that I call you.For the above sentence, insert any necessary commas. Count the number of commas you add. Write that number in the
Your order Mr. Wong will be sent from Kansas City Missouri on September 1.For the above sentence, insert any necessary commas. Count the number of commas you add. Write that
The construction of the U.S. interstate highway system began in 1956 and has spawned many new industries.For the above sentence, insert any necessary commas. Count the number of commas you add. Write
When doing research for your report consider these sources of information research databases the Internet books periodicals and government publications.For the
Jason Berry submitted his proposal however he forgot to enclose the budget.For the above sentence, insert any necessary semicolons, commas, or colons. Count the number of marks you
Interest payments on bonds are tax deductible dividend payments are not.For the above sentence, insert any necessary semicolons, commas, or colons. Count the number of marks you add. Write that
We are opening a branch office in Tacoma and hope to be able to serve all your needs from that office by the middle of January.For the above sentence, insert any necessary semicolons, commas, or
As suggested by the committee we must first secure funding then we can consider expanding overseas.For the above sentence, insert any necessary semicolons, commas, or colons. Count the number of
One _____________ moving testimony caused the jury _____________ enough doubt to acquit.a. witnesses, membersb. witness’s, membersc. witness’s, members’For the above sentence, write the correct
In just three _____________ time, _____________ transfer request was approved.a. week’s, Evangeline’sb. weeks’, Evangelinesc. weeks’, Evangeline’s For the above sentence, write the correct
At the all-hands meeting of _____________, the company’s executive _____________ were discussed.a. stakeholders, salariesb. stakeholders’, salaries’c. stakeholder’s, salary’s For the above
_____________ likely that the old smartphone and _____________ limited storage capacity won’t work much longer.a. It’s, it’sb. It’s, itsc. Its, its For the above sentence, write the correct
This _____________ harvest of field crops was definitely more abundant than last _____________.a. years, yearsb. years’, yearc. year’s, year’s For the above sentence, write the correct letter
The project manager and the _____________ each received a new _____________ computer.a. vice president, dellb. Vice President, Dellc. vice president, Dell For the above sentence, write the correct
_____________ Sanchez devised a procedure for expediting purchase orders from _____________ warehouses.a. Vice President, area 5b. Vice President, Area 5c. Vice president, area 5 For the above
On a trip to the _____________, _____________ visited the Statue of Liberty.a. East Coast, uncle Hansb. East Coast, Uncle Hansc. east coast, uncle HansFor the above sentence, write the correct letter
James Howe, _____________ of _____________ will give a keynote address at our shareholder meeting in the spring.a. the president/Kendrick, inc.,b. the President/Kendrick, inc.,c. the
Jacqui enrolled in classes in _____________.a. History, French, and Psychologyb. history, French, and psychologyc. history, french, and psychology For the above sentence, write the correct letter in
The bank had _____________ branches in _____________ suburbs.a. fifteen, threeb. 15, 3c. 15, three For the above sentence, write the correct letter in the space provided.
We set aside _____________ for petty cash, but by _____________ our fund was depleted.a. $40, December firstb. forty dollars, December 1c. $40, December 1 For the above sentence, write the correct
In the past _____________ years, nearly _____________ percent of the population changed residences at least once.a. six, 16b. six, sixteenc. 6, 16 For the above sentence, write the correct letter in
Of the _____________ viewer comments about our commercial we received, _____________ were negative.a. 68, nineb. 68, 9c. sixty-eight, nine For the above sentence, write the correct letter in the
The meeting is scheduled for _____________ at _____________.a. May fifth, three p.m.b. May 5, 3 p.m.c. May 5th, 3 p.m. in the afternoon For the above sentence, write the correct letter in the space
Aliana gave Jason good _____________ when she suggested he probe his _____________.a. advise, conscienseb. advise, consciousc. advice, conscience For the above sentence, write the correct letter in
First _____________ must _____________ to their payment obligations; then the office staff can admit them to see a doctor.a. patients, assentb. patients, ascentc. patience, assent For the above
The State _____________ in Denver is the _____________ government building in Colorado.a. Capital, premiereb. Capitol, premierc. Capitol, premiere For the above sentence, write the correct letter in
Before we can _____________ your property, we must _____________ it.a. ensure, appraiseb. assure, apprisec. insure, appraise For the above sentence, write the correct letter in the space provided.
The _____________ of three companies met at _____________ favorite restaurant in Hollywood.a. principals, they’reb. principles, therec. principals, their For the above sentence, write the correct
a. I don’t necessarily want to make allot of money, I want a pleasant workplace.b. I don’t necessarily want to make a lot of money I want a pleasant workplace.c. I don’t necessarily want to
a. Once my visa is issued. I plan to work in China for a year.b. The message was meant to clarify the new guidelines, but it confused us instead.c. Send an e-mail to all staff, tell them our next
a. The deadline for the project was moved up three days. Which means that our team must work overtime.b. Tyrese supervises shipping, Gabriela manages the Legal Department.c. No stock prices were
a. Let us help you develop your online résumé, visit us at Resume.org.b. Many applicants responded to our ad, however only one knew C++, SQL, and Python.c. Most job seekers must endure two kinds of
a. Although Gianna will give him some tough competition, Rashad is confident he’ll get the promotion.b. The work ethic in America is not dead it is deeply ingrained in most people.c. Leila thought

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