The Essentials Of Technical Communication 5th Edition Elizabeth Tebeaux, Sam Dragga - Solutions

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8. For thousands of years, colours have been used in Oriental rugs to represent important religious and cultural concepts. For instance, blue symbolizes truth or solitude; green, sacred; and yellow, power or glory. Learn more about the history of Oriental rugs and the significance of colours and
7. What does silence mean to you? Does its meaning differ in various contexts? What do you mean when you are silent? Do you ever use silence strategically?
6. Founded in 1997, the Center for Nonverbal Studies is located in Spokane, Washington, and La Jolla, California. It publishes The Nonverbal Dictionary of Gestures, Signs, and Body Language Cues and presents essays on nonverbal behaviours by anthropologists, archeologists, biologists, linguists,
5. Is it ethical to interpret others’ nonverbal communication without recognizing their cultural perspective? If you think that it is, discuss your reasons. If not, how does doing this reflect unethical behaviour and/or attitudes?
4. Describe the spatial arrangements in the family in which you grew up. How large was your home? How many people lived there?Did each member of the family have his or her own bedroom? Did anyone in the family have a separate work or hobby room or a special chair in which others did not sit? Did
3. Read an online journal that is devoted exclusively to research on haptic communication:Haptics-e at www.haptics-e.org.
2. Visit six restaurants near your campus.Describe the seating arrangements, lighting, music (if any), distance between tables, and the colours used in the decor. Do you find any relationship between nonverbal communication patterns and the expensiveness of restaurants?
1. Think about the information on lawyers’nonverbal communication provided earlier in the “Kinesics” section. What ethical issues are involved in lawyers’ use of nonverbal behaviours in an effort to influence jurors? What ethical issues are involved in judges’ restrictions of lawyers’
10. Next time you are with a group, try to identify communication devices such as speed, pacing, pausing, overlap, and interruption. How did things go when individuals used different communication devices?
9. Choose three Discourse communities that you belong to and describe the social practices(behaviour, values, ways of thinking, clothes, food, customs, perspectives) within each specific group.
8. Notice how media describe Canada’s ethnic and racial diversity in the news. Do television programs, newspapers, and other media spotlight race when the person is not White? How often are minorities described in terms of their races? Are people ever described as being White?
7. Does your school have a code or policy on hate speech? If so, what limits does the policy impose on freedom of speech?
6. What labels that you dislike have been applied to you or to groups to which you belong?Explain how the labels affect you.
5. What should be done about hate speech? Should we censor it? Would doing so violate our constitutional right to freedom of speech? Are there other, perhaps less formal, ways to reduce hate speech?
3. In this chapter we learned that language changes.We coin new words when we feel the need to represent something that is not currently named in our language. Can you think of experiences, situations, or relationships that are not currently named? What names would you give them?
2. To appreciate the importance of hypothetical thought, enabled by symbols, try to imagine the following: living only in the present with no memories and no anticipations of the future;having no goals for yourself; knowing only the concrete, immediate reality. How would not having hypothetical
1. Think about different metaphors for Canadian society. Discuss the difference between the metaphors “the cultural mosaic” and “the cultural melting pot” as they relate to the differences in Canadian and American culture.What metaphors would you propose that would capture the diversity and
4. What ethical principles can you identify to guide when and how people express emotions to others? Is honesty always the best policy? Is it ethical for one person to decide what another should know or can handle? How might ethical principles vary across cultures?
3. We discussed different perspectives on emotions. Which perspective—or what combination of several perspectives—makes the most sense to you? Why? Explain how the perspective you favour gives you insight into emotions that you don’t get from other perspectives.
2. Review the fallacies discussed in the last section of this chapter. Do any of these fallacies show up in your intrapersonal communication?After reading about the fallacies and ways to challenge them, can you monitor and revise your intrapersonal communication?
1. Do you rely on only a few emotional words to express your feelings? If so, monitor your emotional language and work to enlarge your emotional vocabulary. Can you generate more precise words to describe your feelings?
4. Identify an example of the fundamental attribution error in your interpersonal perceptions.Describe how you explained your own behaviour and that of others. Then revise your explanation in such a way that it no longer reflects the fundamental attribution error.
3. Identify an example of the self-serving bias in your interpersonal perceptions. Describe how you explained your own behaviour and that of others. Then revise your explanation in such a way that the self-serving bias is eliminated.
2. Think of two situations: one in which you perceive that the majority of people are like you (same gender, race, sexual orientation, age), and one in which you perceive that you are a minority. How does your sense of being a majority or a minority influence your perceptions of the others present?
1. To understand how your standpoint influences your perceptions, visit a social group that is different from your own. If you are Christian, you could go to a Jewish synagogue or a Buddhist temple. In the unfamiliar setting, what stands out to you? What verbal and nonverbal communications do you
• During an argument with your roommate about who is going to do grocery shopping, you get really angry. Without thinking, you blurt out, “With all of the weight you’ve gained, you should stop thinking about groceries.” Your roommate looks hurt and leaves the room. Afterward, you think,
• You are running late, so when a friend stops by to chat, you don’t invite him in and don’t encourage conversation. Your friend says, “You’re being a real jerk.”You think to yourself, “This has nothing to do with me. It has to do with all of the pressures I’m facing.”
• You’re talking with a friend about your serious concerns about what you will do after you graduate. You notice that your friend seems uninterested and keeps looking at her watch. You think to yourself, “If you are so self-centred that you can’t make time for me, I don’t need you for a
• The person you’ve been dating for a while is late meeting you. It is the third time this month you’ve had to wait, and you are angry that your date is so inconsiderate.
6. George Herbert Mead was a philosopher and scholar who first developed many of the ideas about self presented in this chapter. To learn more about Mead’s life and work, visit www.sociologyprofessor.com/sociologytheory-and-theorists/; plato.stanford.edu/entries/mead.
5. Think about a time when you tried to create some change in yourself and were not successful.Review what happened by applying the four principles for improving self-concept presented in the last section of this chapter.Now that you understand these principles, how might you be more effective if
4. Discuss the idea of race with members of your class. You may want to reread the section on race and identity in this chapter. What is race? Is race a useful way to classify people?Why or why not? Do you think Statistics Canada should allow people who are filling out forms to checkmark multiple
3. Use Google Scholar to access the last four issues of Sex Roles: A Journal of Research. Select two articles that focus on self-concept (also look for words in the titles such as identity, self, selfesteem, and personality) and read both articles.How does what you learn expand the discussion of
2. Talk with one man and one woman who are 20 years older than you. Talk with one man and one woman who are 40 years older than you.In each conversation, ask them to explain how men and women were expected to be when they were 20 years old. Ask them to describe how women and men were expected to
1. Set a specific, fair, realistic goal for improving your interpersonal communication. For the next two weeks, focus on making progress toward that goal, following the guidelines in this chapter. Share the results of your work with others in your class.
6. Select contexts that assist you in reaching your goal: “I will talk with my friends in private settings where there are no distractions that interfere with listening well” or “I will begin speaking up in class in my Communication 100 course because it is the most discussion-oriented and
5. Observe others who are models for what you want to be. Write down what they do. Use specific language to describe how they communicate: “Tracy nods a lot and repeats back what others say so they know she is listening”or “Anton provides examples of concepts in class so that the ideas are
4. Place the card or paper where you will see it often. Each time you see it, repeat the message aloud to yourself. This should help sustain your commitment to making the change.
3. Refine your general goal by making sure it is realistic and fair. Write out your refined goal using specific language: “I want to show my two best friends that I am paying attention when they talk to me” or “I want to make one comment in each meeting of one class this week,” for example.
2. Write down the change you want to make. Use strong, affirmative language to motivate yourself: “I will listen more carefully to friends” or “I will start speaking up in classes,” for example.
1. Define one change you would like to make in yourself. It might be a behaviour or a self-fulfilling prophecy or anything about yourself you would like to alter.
4. Identify a relationship of yours that has become closer over time. Describe the earliest stage of the relationship. Was it more of an I–It or an I–Thou relationship at that time? During that early stage of the relationship, what did you talk about? Were there topics or kinds of talk you
3. Go to the placement office on your campus and read descriptions of job openings. Record the number of job descriptions that call for communication skills. Share your findings with others in your class.
2. Interview a professional in the field you plan to enter. Ask him or her to explain the communication skills needed for success and advancement in the field. Which skills do you already have? Which ones do you need to develop or improve? Write out a personal action plan for using this book and
1. Use each of the three models presented in this chapter to describe an interpersonal communication encounter. What does each model highlight?What does each model neglect or ignore?Which model best explains the process of interpersonal communication?
• Describe your commitments to others, relationships, yourself, and the interpersonal communication process.
• How well do you monitor your communication so that you gauge how you come across to others?
• How consistently and effectively do you engage in dual perspective when interacting with others? How can you tell when you really understand another’s point of view?
• How well do you adapt your communication to different goals, situations, and people?
• Describe communication situations in which you don’t feel you are as competent as you’d like to be.
• How competent are you in various communication skills?
Connect optional steps or phases with dotted-line arrows.
Connect recursive or cyclical steps or phases with circular arrows.
Connect reversible or interactive steps or phases with double-headed arrows.
• Make the chart as simple as the organization itself, with the levels of hierarchy organized highest to lowest and positioned on the chart from top to bottom.The more levels of hierarchy in the organization, the more vertical the chart; the more divisions in the organization, the more horizontal
3. Examine Figure 5–16. How would you revise the design of this document to make it more usable for its likely readers? What changes would you make to the headings to make it easier for readers to recognize and retrieve key information?
2. Pacita Arroyo is a claims adjuster for Green World Insurance. In this position, she reviews insurance claims, accepts justified charges, rejects unsupported charges, solicits additional evidence as necessary, and issues appropriate payments to property owners as quickly as possible. Figure
1. Visit the websites of two government agencies in your city or state that might employ majors in your field (e.g., the Department of Health, the Department of Transportation). What kinds of documents do you find at each site? Do the agencies have a standard template for the design of their
□ Are the pages of a paper document numbered? Are there appropriate headers or footers? Did you test representative readers for their ability to locate information easily?
□ Have you checked the page breaks to make sure that you do not have a heading by itself at the bottom of a page?
□ If readers want to find a particular section quickly, will the size and position of the heading help them?
□ Can readers easily determine what is heading and what is text?
□ Will readers get an overall picture of the document by reading the headings? Is the hierarchy of the headings obvious?
□ Are the headings informative? Unambiguous? Consistent? Parallel? Accessible?
□ Can the reader tell easily where sections and paragraphs begin? Are words and illustrations positioned appropriately?
□ If your document is supposed to conform to a standard template, does it? Have you left adequate margins? (If necessary, have you left extra room for binding?)
□ Is your document clear, organized, attractive, and accessible? Is your text easy to read?
What is the major recommendation of the report?
Which section of the report identifies the medical costs related to bicycle accidents?
What are three essential safety practices for bicyclists?
Are the number of bicycle accidents increasing or decreasing?
What is the leading cause of bicycle accidents?
5. Examine Figure 4–7. If you were the author of this document and were given a little extra time to make it more readable, what changes would you make?
4. Examine Figure 4–6. Revise this memo to eliminate as many of the eleven “be” verbs as possible. What impact does this change have on the clarity and length of the sentences?
J. The results of the survey will be reported following a discussion of the methods that were used by the researchers to solicit participants for the survey and to encourage complete answers to each of the ten questions.
I. Sustainable development is the process of moving human activities into a pattern that can be perpetually sustained. It is an approach that seeks to meet the needs of the present while protecting the resources that will be needed in the future.
H. Recently there has been a surge in research and development for a remarkable material called grapheme. One particular area that grapheme is being applied to is solar cells.
G. There is plenty of money and certainly room for major corporations to get their foot in the door and discover new technologies to address privacy and security issues related to artificial intelligence.
F. There has been success using lymphotropic paramagnetic nanoparticles for imaging certain cancers.
E. Lots of money around the world is poured into pharmaceutical research.
D. At the same time, these fuels must be easy to burn cleanly. This is typically characteristic of liquid and gaseous fuels. Lastly, it is best that the fuel be a liquid or a gas because of the ability to pump both. This means that the existing infrastructure can be used to distribute the fuel.
Transfer the knowledge by employing the users in the construction and maintenance of the facility.
Demonstrate the knowledge of the mentioned systems through a construction of a public facility for them.
Make the users aware of sustainable systems for drinking water, sewage disposal, other utilities, and shelter improvement
Creating employment opportunity
Innovative financing
C. For adequate housing in such circumstances, this paper here presents a model. The model is a step-by-step development process which is aimed at empowering the poor users. This process includes:
B. The intervening steps taken in the site are with the intention to make the site more attractive. This is done by establishing services, heading offices, cultural centers, and commercial firms in the downtown district.
A. Though there have been numerous economic anthropology studies in Mexico, they have largely been in three locations.
3. Revise the following:
B. The director’s committee tried to complete their evaluation of the report recommendations.
A. Efforts were made on the part of the director’s committee for completion of an evaluation of the recommendations of the report.
B. New Orleans faces many issues related to hurricanes and tropical storms. Most problems caused by these storms have occurred because of loss of wetlands around New Orleans during the past century. [a. Despite efforts by community and political leaders in New Orleans to restore wetlands, little
A. There are many issues facing New Orleans related directly to hurricanes and tropical storms. Recently most of the problems caused from these storms have been traced back to the loss of wetlands of New Orleans during the past century. Despite recent pushes by community and political leaders in
B. A shoemaking company signed a deal to share military technology, making their shoes waterproof and breathable.
A. A shoemaking company has signed a deal to share military technology to make their shoes waterproof, at the same time making the fabric breathable.
B. Even though Hurricane Gustav left its mark, the town suffered minimal damage and gave a sigh of relief regarding energy prices.
A. Even though Hurricane Gustav left its mark, there was a minimal amount of damage to the town, and finally there was a sigh of relief regarding energy prices.
B. Educators and medical personnel frequently overlook Asperger’s syndrome, a high- functioning autism disorder occurring in young people.
A. Asperger’s syndrome, sometimes called high-functioning autism disorder, is a disability in young people that is frequently overlooked by educators and medical personnel.

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The Essentials Of Technical Communication 5th Edition Elizabeth Tebeaux, Sam Dragga - Solutions

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