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The Management Of Clubs Recreation And Sport Concepts And Applications 1st Edition Thomas H. Sawyer, Owen Smith - Solutions
define the legal responsibilities in regard to supervision and planning,
describe the purpose of an exculpatory agreement and use of warnings,
define the uses of a contract in sport management,
describe the impact of the ADA on employment and facilities,
The value of that which is exposed to the risk; in our case, participants are given the highest value in the formula.For example, did the participant perform the activity knowingly and voluntarily with an understanding of all possible consequences or did the participant act because the professional
The reason for the conduct of the person taking the risk.
The magnitude of the risk; is the potential injury a bruised ego or broken bones ?
The utility of the risk.
The necessity of the risk; is there some other activity that would produce the same result without the risk?
What should the supervisor look for?
What should the supervisor listen for?
Where should the supervisor stand?
How should the supervisor move around?
What should the supervisor do if a problem arises?
Identify all potential dangerous activities.
How close should the supervisor be to the activity?
Understand the warning signs of impending trouble during an activity or in a client.
You are the new YMCA executive director. You have been charged to develop an overall supervisory plan for all activities operated by the YMCA. How would you go about developing such a plan?
You are in charge of developing an in-service program for the staff regarding their legal duties. Outline the in-service program you intend to implement.
Visit a local YMCA, YWCA, Boys Club, or Health and Fitness Club and ask for a copy of their supervisory plan, exculpatory agreement, and warnings. Carefully review these documents and determine their strengths and weaknesses.
Prepare waiver forms for youth soccer and football programs.
Prepare appropriate warnings for youth soccer and football programs.
As the personnel manager, how would you guarantee ADA compliance when hiring new personnel?
Develop an ADA checklist for use when designing facilities.
Develop a checklist for evaluating contracts.
Develop a checklist for preparing a contract for an independent contractor.
Audit and evaluate the risk management program of a local facility using the 19-item checklist.
Develop a facility and equipment checklist to evaluate a sport facility of your choice.
You have been hired as a risk manager for a large civic center.Your first task is to develop a ''risk management program" for use by management. List the major headings and at least three (3)subheadings you would include. Make sure you cover areas such as personnel, facilities and equipment,
What are four general areas of insurance that businesses should have? Visit a local agency and see if and to what extent they are covered.
The Director of the local YMCA has hired you as a consultant to determine appropriate insurance for the agency. List the types of insurance you would recommend and the purpose of each.Remember resources are scarce, so cost must be restrained.
What is the relative emphasis to be placed on primary versus secondary demand stimulation?
What balance is desired between the immediacy of the actionresponse and the duration of the response?
Does the organization influence everyone a little bit or a few people intensively?
At what point is the management targeting the organization's emphasis on the spectrum between brand awareness and brand insistence?
What issues, products or services features (i.e., both the organization's and the competitor's) will the organization stress?
Develop a promotional plan for an annual interscholastic holiday basketball tournament comprised of eight teams from across the state. This will be a combined boys and girls tournament.It will be held between Christmas and New Year's.
You have been hired as a salesperson in charge of group sales for the Charleston Sluggers, a single-A baseball team in Charleston, South Carolina. What will be your personal selling strategy for the upcoming baseball season?
You have talked the board of directors into investing in an advertising plan. What steps will you take in selecting an advertising firm? What will you provide the advertising firm with to assist them in developing an advertising plan? How will you select the media to be used in this campaign?
You are a fund-raising consultant who has been employed by a local youth soccer association to raise $75,000 to construct a soccer field complex with a combination concession stand, public restrooms, and storage for field equipment. How will you organize the soccer association for the fund-raising
As the new Twain High School sport director, you are faced with an all too common problem with high school sport programsinadequate funding. The high school does not have a sport booster club or any fund-raising organization. At your last high school, the booster club was responsible for raising
You and a number of close business friends are interested in constructing a public spectator soccer stadium in your community.The population of this midwestern city is over one million. The economy is very diverse. They have elected you as chairman of the group. The group has completed plans for
You have been chosen as a consultant to determine why the Indian Joe Health and Fitness Club has been having trouble maintaining its membership. How will you determine the problem and what strategies will you suggest for the club to implement to correct the situation?
Develop two simple one-page surveys to be sent to (a) current customer base, and (b) non-renewals.
Visit a local health and fitness club and find out how they: (a)recruit new customers, (b) train staff to work with the customer base, (c) encourage customers to renew, (d) deal with complaints, and (e) survey their customer base.
You are a new club manager. The owner has indicated that the renewal rate is extremely low. You have determined that the staff may be the major cause for low customer retention. You have decided to develop a regular in-service program for staff as the first to increase customer retention. Outline
Contact all the local health and fitness clubs to ascertain what they do to motivate a customer to renew.
You have been hired by a local businessman who has purchased a minor league baseball team to be the general manager.The previous owners purchased the franchise for $10,000 but sold it for $ 500,000. The repeat rate for season ticket holders has declined drastically over the past five years as have
Do a survey of the local high school student-athletes and coaches to ascertain why student-athletes participate in sports and why they drop out.
How would you deal with a customer's complaint?
What type of reports, records, or documentation are staff required to file and keep?
What are the due process procedures?
What are the staff's legal responsibilities and procedures for implementing them?
What is the policy regarding requisitioning, purchasing, inventorying, servicing, maintaining, and inspecting equipment?
What is the recruiting, hiring, and evaluating process?
What are the emergency procedures?
What are the crowd control procedures?
What process is utilized for inspecting and maintaining the facilities?
What procedures are employed for program evaluation?
What process is implemented to control admission?
How is the facility scheduled?
What are the procedures for evaluating whether or not a person can return to activity after injury or illness?
How should the staff be organized?
What should be done regarding ticket sales, concessions, and merchandise sales?
How should security, crowd control, and emergency management be handled?
What should be done about maintenance and housekeeping?
How should John handle the scheduling and booking of events?
What should be done regarding communication within the facility and in the parking areas?
How should admission and access to the facility be controlled?
What difficulties might there be in measuring individual coach productivity levels by the three factors that Hannibal University uses? What factors would you suggest?
What do you think of the legislature's desire to measure coaching productivity? Do you agree or disagree with the proposals and comments from the three quoted legislators?
How is productivity measurement likely to differ between coaching, teaching, and manufacturing?
As athletic director, how would you deal with this situation?
describe the hiring process and all its components,
design a performance appraisal process,
develop a regularly scheduled in-service program,
understand how to motivate employees,
describe a termination process,
discuss important issues regarding employee compensation
design a grievance procedure for an organization, and
discuss the value of good communication and listening skills.
How is quality performance considered?
What are the roles of the peers and supervisor(s)?
When is notice given?
How is notice given?
What, if any, severance pay?
What about the employees' due process?
How are the specific reasons for termination communicated?
Are you self-centered or "other"-oriented?
Do you try to dominate conversations?
Do you talk too much, overexplain, or lecture others? Are you a complainer?
Do you draw other people out on topics they're clearly interested in discussing?
Are you a sympathetic listener?
Do you smile, laugh easily, and respond to others genuinely?
Do you have interesting things to say?
Can you discuss subjects besides your job or home life?
Do you occasionally use colorful language?
Do you avoid trite expressions?
Are you lively or dull?
Do you speak in a monotone and without enthusiasm?
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