Lesikars Business Communication Connecting In A Digital World 13th Edition Kathryn Rentz, Paula Lentz - Solutions

Unlock the full potential of "Lesikars Business Communication Connecting In A Digital World 13th Edition" with our comprehensive answers key and solution manual. Access detailed, step-by-step answers and solved problems to enhance your understanding. Our solutions PDF provides chapter solutions and an instructor manual to guide you through the textbook. Whether you're looking for questions and answers or a test bank for thorough preparation, we've got you covered. Benefit from free downloads and online resources to excel in your studies. Dive into the world of business communication with ease and confidence!

__________ refers to how people use their voices to communicate and express themselves.
Explain the difference between regulative rules and constitutive rules.
Define verbal and nonverbal communication.
Watch any video of your choosing that features someone giving a speech or presentation to a group of people. In what ways does the speaker blend verbal and nonverbal communication. Write a brief statement describing how nonverbal cues can both enhance and hurt verbal communication
Observe a social gathering, and compare and contrast the nonverbal displays present versus what you would see in a business or professional setting. Are there significant nonverbal communication differences when people are relaxing or at work? List several examples that support or refute this claim.
Visit a website that defines Internet slang and/or emojis (e.g., Internetslang.com, Urbandictionary.com). How often do you use Internet slang in your online (and professional)communication? List several types of slang or acronyms you were previously unfamiliar with.
If you were the head of the digital media team, how would you handle Ryan’s situation?
When, if ever, is it acceptable to use a personal social media account while on the job?
To promote the company, what other communication channel(s) could Ryan have used instead of his personal Twitter account?
Was Ryan justified when he tweeted during the meeting? Why or why not?
How could the KEYS process help Mark improve his communication skills?
What communication factors led to the change in the chief executive officer’s disposition?
Do you think Mark accurately evaluated the context? Why or why not?
Given the professional context, what would you have done the same and/or differently if you were in Mark’s position?
Do you believe the outcome of this situation would have changed if David had talked directly to Sheila instead of using e-mail?
Does communicator intent affect the ethics in situations such as this?
What do you believe should be the appropriate, professional response in this situation?
How could David use his verbal and nonverbal skills in the future to keep this situation from happening?
What did Sheila communicate or not communicate during her presentation and how?
What are the ethical considerations and dilemmas in this scenario?
How can the KEYS process be a reflexive exercise for both Connie and her manager?
How could Connie use the KEYS approach to improve her communication interaction?
What went wrong?
Work through a personal example—something you either encountered in the past or are presently experiencing—to help you make sense of the KEYS process. Does it help you get more familiar with the situation? Are there changes you need to make considering this particular situation?
Discuss the KEYS process introduced in this chapter. What are the four KEYS features?
Why must a speaker consider all the elements in the communication model for communication with excellence?
Why is it important to study communication?
What are the contexts for business and professional excellence?
Select any company or organization, and write a brief summary of its best communication practices.How can you apply these practices to your study of communication and to your professional career?
Break into small groups and create a bulleted list of what your team believes embodies professional excellence in communication. Compare your list with those of other groups in the class. Are there any practices that are universal across all groups?
Visit any of the websites for major social media companies (Facebook, Twitter, LinkedIn, etc.).Under the “About Us” section, read the company mission statement and goals for the organization.Do you believe the company communicates professional excellence to its audience? Write a brief statement
How could Tom use the KEYS process to train himself to be a better communicator?
What could Tom have done differently to save his job at that particular company?
Is Tom wrong to assume that there are many jobs out there that do not require communication skills?
What is the ethical issue with Tom refusing to communicate with his coworkers?
Did you consider them unprofessional? Why or why not?
If so, did you consider them unethical? Why or why not?
Have you ever taken part in any of these communication behaviors?
What are some situations where e-mail is the ideal form of communication?
What are some things Doug should keep in mind the next time he communicates in the workplace using e-mail?
Was sending an e-mail the best way for Doug to express his feelings about his coworkers, or could he have used a different communication channel?
Discuss communication and professional excellence from an ethical perspective
Identify the types and causes of communication apprehension
Describe the communication challenges posed by social media and technology
Explain the components of the communication model
Discuss the importance of human communication in business and professional contexts
Identify the four KEYS to communication in the workplace
Identify business and professional communication contexts
Define professional excellence and communication
From a current computer magazine, find an article that relates to communication in business. Write a one- paragraph reaction to it and post it to a blog specified by your instructor.
Choose a feature from your word processor (such as index, table of contents, templates, or citation builder) that you have not used much. Learn how to use it and create an example of its use in a business document. Write a brief description of its application.
Select a multimedia technology, and as your instructor directs, write a memo discussing considerations for ac- commodating audiences with special needs (e.g., those with visual, hearing, or mobility impairments).
Locate six examples of video and audio clips you might use in a business document. Describe the examples along with a brief explanation of a good use in a business document.
Compile an annotated list of at least 10 websites with good links to business sources. Three of these links should be for local business information.
Investigate your school and/or local libraries to deter- mine what current (or future) computer sources will help you find information about businesses. Report your find- ings to the class.
How can technology assist in collaboration? LO3
How have text messaging or other technologies affected your writing? LO1-L06
Brainstorm some practices or policies that businesses might develop for using the Information Rights Manage- ment (IRM) tool effectively. LO5
Discuss the advantages and disadvantages of spelling checkers and grammar and style checkers. LO5
Word processing programs are the writer's primary tool. Identify five basic features and two advanced features useful to business writers. LO4, LO5
Identify specific software tools that assist with con- structing written messages. Explain what each does. L01-L04
Explain how technology can help the writer with both creative and tedious writing tasks. LO1-LO6
The career services center at your school is conducting a series of brief presentations on companies both local and national/international that students might want to learn about as potential employees. Your business com- munication teacher has gotten wind of this initiative and has offered to have
Assume again the role described in topic #17, but this time your topic is the comparative advantages of Prezi, PowerPoint, and Slide Rocket. Prepare a report that will help the bureau's speakers choose the best tool for a given situation and type of speech.
Your work for a professional speakers bureau (a com- pany that hires out speakers). Your boss has asked you to prepare a report on incorporating Twitter into presentations. Your report will be videotaped and dis- tributed to the bureau's speakers to advise them on the potential uses of this tool.
The top administrators of your company have asked you to look into the matter of whether the company should own automobiles, lease automobiles, or pay mileage costs on employee-owned automobiles. (Automobiles are used by sales personnel.) Gather the best available information on the matter and
As a buyer of men's (or women's) clothing, report to the sales personnel of your store on the fashions for the coming season. You may get the necessary information from publications in the field.
As chairperson of the site-selection committee of the National Federation of Business Executives, present a report on your committee's recommendation. The committee has selected a city and a convention hotel (you may choose each). Your report will give your recommendation and the reasons that
Make a presentation to a hypothetical group of inves- tors that will get you the investment money you need for a purpose of your choice. Your purpose could be to begin a new business, to construct a building, to develop land-whatever interests you. Make your pre- sentation as real (or realistic) as
Prepare and present a report on how individuals may reduce their federal or state income tax payments. You probably will want to emphasize the most likely sources of tax savings, such as tax sheltering and avoid- ing common errors.
Assume that you are being considered by a company of your choice for a job of your choice. Your prospective employer has asked you to make a -minute report (your instructor will specify) on your qualifica- tions. You may project your education to the date you will be on the job market, making
Present an objective report on some legislation of im- portance to business (e.g., right-to-work laws, ethics, environmental controls, taxes). Take care to present evidence and reasoning from all the major view- points. Support your presentation with appropriate visuals.
Present a plan for improving some phase of operations on your campus (registration, academic honesty, hous- ing, grade appeals, library, cafeteria, traffic, curricula, athletics, computer labs, or the like).
Look through current newspapers, magazines, and the Web to find the best available information on the job outlook for this year's college graduates. You will want to look at each major field separately. You also may want to show variations by geographic area, degree, and schools. Present your
As a member of an investment club, report to the mem- bership on whether the club should purchase shares of a certain high-tech company. Your report will cover past performance, current status, and future prospects for the short and long run.
You're one of a group of students who have been selected to go to China (or pick another country) to represent your school at a conference. Prepare a report to give to the group that will prepare them to behave appropriately in this culture.
The Future Business Leaders Club at your old high school has asked you to give a talk on what it takes to succeed in business school. You will cover all the fac- tors that you think high school students need to know. Include visuals in your presentation.
A national chain of (your choice) is open- ing an outlet in your city. You have been assigned the task of reviewing site possibilities. Gather the pertinent information and make an oral recommendation to the board of directors.
Report to a meeting of a wildlife-protection organiza- tion on the status of an endangered species. You will need to gather the facts through research, probably in wildlife publications.
Select a current technological innovation for business use and report it to a company's top administrators (you select the company). You will describe the inno vation and point out how it will benefit the company. If appropriate, you may recommend its purchase.
Survey the major business publications for information about the outlook for the national (or world) economy for the coming year. Then present a summary report to your entrepreneurship class.
Recall the team presentations that you've seen in your classes. What qualities made some team presentations better than others? LO6
Assume that you and some classmates have been asked to prepare a team presentation that will be videotaped. What logistics do you need to work out before you tape the presentation? LO6
If you've taken any online courses, make a list of the presentation features (e.g., use of media, types of audi- ence participation) that you liked about them. Then list the drawbacks that these courses had. LO5
Find a videotaped webinar (e.g., Apollo Research Insti- tute's complimentary Future of Work webinar or those available at www.webex.com/webinars), and evalu- ate it. What were its strengths? How might it have been improved? LO5
Recall a presentation you attended that effectively used supporting visual material. Then recall one that didn't. What were the differences? LO4
Find an online video or tutorial about designing effective presentation slides. Evaluate the advice being given. LO4
View a TED talk (TED.com) and evaluate both the visu- als the speaker uses and how he or she integrates them into the talk. What techniques might your emulate? Which, if any, would be ones you'd want to avoid? LO4
Go to YouTube.com and examine a video in which a business professional is giving advice about making oral presentations. Evaluate the advice, and also evalu- ate the speaker's own presentation skills. LO3
View a TED talk (TED.com) and evaluate the projected personal qualities, use of body language, and speaking style/voice of the presenter. What techniques might your emulate? Which, if any, would be ones you'd want to avoid? LO3
Recall an effective speech you heard or viewed in which the speaker read his or her remarks. What made the speech effective even though it was read? LO2
Assume that in the scenario described in question #6 you invite questions at the end of your talk, and an arrogant-seeming student in the audience contra- dicts something you said. How would you handle this situation? LO4
Assume that as a successful young. [fill in an appropriate job title] you've been asked to give a speech to a college honorary society or club in your area of professional expertise. Generate two good topics for your speech, and be ready to explain the rea- soning behind your choices. LO2
Assume that you must prepare a speech on the impor- tance of community service for an audience of busi- ness majors. Develop two attention-gaining openings for this speech. LO2
Assume that your boss, the director of marketing, has asked you to prepare an oral report for the market- ing team on the status of the current sales campaign. The sales messages being "pushed" to potential cus- tomers have been designed for viewing on three dif ferent technologies: PCs, tablets,
Give an example of a scenario in which you'd be wise to organize your report indirectly. Then give one in which the direct order would be preferable. LO1
Explain the principal differences between oral and written reports. What do these differences mean in terms of how you'd need to adapt a written report for presentation to an audience? LO1
As you consider your future career, think of three sce- narios in which you might need to present an oral report. What would be the purpose of these reports, and who would be their audiences? In light of these factors, what kinds of information would you need to include? LO1
10 Explain how each type of nonverbal communication relates to speaking and to listening. LO5
Discuss why we have difficulty listening well. LO4 What can you do to improve your listening? LO4

Showing 500 - 600 of 4683

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
Last

Lesikars Business Communication Connecting In A Digital World 13th Edition Kathryn Rentz, Paula Lentz - Solutions

Step by Step Answers