Questions and Answers of Operations and Supply Chain

What role do you think social media and the Internet have had in raising the public’s consciousness about workplace issues both in the United States and abroad?
What kind of diversity issues does a company with a global supply chain encounter with its overseas suppliers?
What are some of the ways companies achieve sustainability in the workplace?
Why has human resources become a greater focus of companies in recent years?
The StarTrack Coffee Company has identified four possible high pedestrian traffic areas (resulting from nearby stores, hotels, and work places) in the city within a half-mile area it wants to open a
Suppose your college or university was planning to develop a new student center and athletic complex with a bookstore, theaters, meeting areas, pool, gymnasium, and weight and exercise rooms.
Assume that you are going to open a Starbuck’s in your community. Select three sites. Perform a location factor analysis for each and select the best site.
The Wet Wellies Corporation produces waterproof boots and assembles them with optional linings and other features on an assembly line. Due to global warming, the demand for wellies has increased and
Matthew Richter has recently upgraded his smartphone and is now looking to upgrade his data plan. Flat rates are shown in the table below. Amounts over the maximum allowable gigabytes (GB) for each
T.W. Smitty is confi dent that demand for his Smart Rap album will substantially exceed the break even point computed in Problem 6.3, so T.W. is contemplating having his album cut at a classier (and
T.W. Smitty, an emerging rapper, has reserved a recording studio for $5000 to cut his first album, called “Smart Rap.” The cost of recording the album is $5000 and copies are $5 apiece. If the
Create a flowchart for the process of building flowcharts described in the Process Analysis section of this chapter.
Read about issues in outsourcing from a search on the Web. Then, examine the website of a company with which you are familiar for its outsourcing strategy and supplier policies.
Briefly discuss the components of digital or smart manufacturing. In what ways can companies collaborate in producing goods and services? Report on at least one web source on collaborative
Cannera Bread Bistro usually has two workers behind the counter after morning rush hour. One worker takes the orders and the other one fills the orders. On average, 10 customers arrive per hour, and
Aisha works at the local Yourizon store on Friday nights, usually with two other employees. This Friday, her boss has told her she will be the only sales associate present. Aisha wants to convince
If Zarax in problems S1-23 and S1-24 wants to hire a supply chain analyst to help it determine more accurately what future logistics costs will be, what is the maximum amount they should pay the
Tech is playing State in the last conference game of the season. Tech is trailing State 21 to 14 with 7 seconds left in the game, when they score a touchdown. Still trailing 21 to 20, Tech can either
Select a service provider and discuss the dimensions of quality on which a customer might evaluate it.
Identify a company or organization from which you have received high-quality products and describe the characteristics that make them high-quality.
Explain why strategic planning might benefit from a QMS program.
Describe, in general, how the J.D. Power “Circle Ratings” are calculated.
When Apple introduces new products, it is speculated that it markets first-generation versions of the product without first correcting all of the possible quality problems that might exist,
Within a company’s supply chain, identify and discuss some of the different supply chain processes where quality issues might arise.
Research the companies on the annual Gartner Supply Chain “Top 25” (at www.gartner.com) and identify some of the quality management characteristics they share.
Research the website of a company that is known to be a leading user and proponent of Six Sigma (like some of those identified in this chapter), and discuss what they say about their use of Six Sigma.
How does the AQL relate to producer’s risk (α) and the LTPD relate to consumer’s risk (β)?
The town of Blakesburg has a customer service hotline that town residents can call and leave phone messages with complaints about town services including such things as garbage pickup, recreation
Historically, student advising in the College of Business at Tech was done by faculty in the individual departments that housed a student€™s major. However, the College received poor
Mark Sumansky owns and manages the Grass, Unlimited, lawn-care service in Middleton. His customers include individual homeowners and businesses that subscribe to his service for lawn care beginning
How is the sample size determined in a single-sample attribute plan?
Why is the traditional view of quality control reflected in the use of acceptance sampling unacceptable to adherents of quality management and continuous improvement?
Under what circumstances is the total inspection of final products necessary?
Briefly describe how operations has evolved from the Industrial Revolution to the Digital Revolution.
Telecomp in Problem S1-9 estimates that the probabilities of the severity of events in each of the countries are as follows:Determine the best decision for Telecomp using expected value. EVENT
In Problem S1-5 assume that Nicole, with the help of a financial newsletter and some library research, has been able to assign probabilities to each of the possible interest rates during the next
Use the data contained in Figure 1.6 and Figure 1.10 to calculate productivity in terms of output per $ spent on labor for the countries listed in both figures. Which five countries are the most
Tried and True’s accountant (from Problem 1.1) suggests that monthly rent and hourly wage rate also be factored into the productivity calculations. Annandale pays the highest average wage at $10 an
Gather mission or vision statements from four different companies. What do they tell you about the organizations? Is their mission or vision reflected in the way they do business?

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