Operations and Supply Chain Management 9th edition Roberta S. Russell, Bernard W. Taylor - Solutions

What green initiatives have recently been taken at your school or workplace? What additional green initiatives do you think your school should undertake? Discuss whether you think the initiatives that have been taken have been for cosmetic purposes for public consumption or have resulted in real
Identify a business that employs EDI in its supply chain management and describe how it is used.
Explore the website of an ERP provider and describe the services that it indicates it provides.
Locate an e-marketplace site on the Internet and describe it and the type of producers and suppliers it connects.
Identify three service businesses in your community and describe their supply chains.
As part of an aggressive expansion plan, StarTrack Coffee is planning to open three new retail stores in the city. The table shows the location factors it considers important indicators of future profitability, and how each location has been graded by management according to each one of these
The following businesses are considering locating in your community:a. A pizza delivery serviceb. A sporting goods storec. A small breweryd. A plant making aluminum cansDescribe the positive and negative location factors for each of these businesses.
Explain economies and dis-economies of scale. Give an example of each.
Devonte Price is a self-published author finishing up his seventh book. His books are sold regionally through book fairs, conferences, and special events. He does not sell through online booksellers, as royalties are typically only $1 a book and the availability online eats up in-person sales.
Explore the sustainability requirements of production outsourced to different parts of the world.
BusinessWeek sponsors a best design competition each year. Read about this year’s winners and write a brief summary about what makes these designs special.
Select a retail store you are familiar with such as a grocery store, J. Crew, Macy’s, Best Buy, Target, etc., and identify what might be considered as “defects” in their processes and how improvement might be measured.
Develop a Six Sigma-type quality improvement project employing the DMAIC steps for your own personal health such as losing weight, improving your diet, exercise, etc.
Identify three websites that you think are poor quality and three that are good quality. What common characteristics are exhibited by the group of poor-quality sites? the group of good-quality sites? Compare the two groups.
Cultural differences can make it difficult to do business in other countries. Go to www.worldbusinessculture.com and choose a country to explore. Share your discoveries with your professor and classmates in a one- to two-page write-up.
The World Bank ranks countries in terms of globalization. Go to the research section of www.worldbank.org and choose four countries to compare.
Describe the global activities of a corporation of your choice. How many foreign plants or suppliers do they have? Where are they located? How much of their business is foreign? Are any global strategies evident?
Describe the differences among Black Belts, Green Belts, and Master Black Belts in a Six Sigma program.
Construct a perceptual map for the following products or services: (a) business schools in your state or region, (b) software packages, and (c) car rental/car sharing services. Label the axes with the dimensions you feel are most relevant. Explain how perceptual maps are used.
The Blue Plate Special restaurant, famous for its slow-cooked stews and meats, serves one meal a day family style. Sous Chef Lisle marinates the meat, fish, and vegetables for the five different dishes on the menu, while Chef Graham handles the cooking. The time required for marinating and cooking
Create a QFD example from your own experience. Describe the product or service to be designed and then complete a house of quality using representative data. Explain the entries in the house and how target values were reached. Also, describe how other houses might fl ow from the initial house you
Complete the following MRP matrix for item A: ITEM: A LOT SIZE: MULT 50 LT: 2 1 2 3 4 5 6 7 8 LLC: 1 PERIOD Gross Requirements 10 15 25 75 60 85 45 60 Scheduled Receipts Projected on Hand 50 Net Requirements Planned Order Receipts Planned Order Releases
Tigongzhe Company is a Chinese supplier of smartphone camera parts to manufacturing companies in China that assemble smartphones. Last year it had cost of goods sold of $63.7 million and the following average value of production materials and parts, work-inprocess, and finished goods
How do service layouts diff er from manufacturing layouts? Give an example of a well-designed service layout and an example of a poorly designed service layout.
List the elements that define a queuing system.
How would you define a service? What services blur the distinction between a product and a service?
Students often complain that the requirements of assignments or projects are unclear. From the student’s perspective, whoever can guess what the professor wants wins the highest grade. Thus, grades appear to be assigned somewhat arbitrarily. If you have ever felt that way, here is your chance to
What does design for manufacture entail? List several techniques that can facilitate the DFM process. How do DFM and DFSC differ?
After reviewing your report, Tech has decided to improve the checkout process through training, clearer signage about prices, and bar code stickers on the most popular items purchased. With the improvements in place, it now takes an average of 1.5 minutes to check out a customer from the food
The food court at Tech has a single checkout counter over the weekends staff ed by one employee who takes an average of 2 minutes to checkout a customer. Students arrive to the food court at a rate of 25 per hour. The campus newspaper has recently published complaints from students about slow
What types of waiting line systems have constant service times?
Under what conditions will the single-channel, single-phase queuing model with Poisson arrivals and undefined service times provide the same operating characteristics as the basic model with exponentially distributed service times?
€œAnd do you have the answer to Problem 6, Pete?€ asked Professor Grasso.€œYes sir, I have the answer according to the textbook, but I€™m not sure I get it,€ replied Pete.€œYou don€™t understand how to get the
Price’s Fork Body Shop has four jobs queued up for work, with processing times and due dates listed below. Tremaine Thomas, the new hire, is taking classes at the local university and thought he’d look at how to sequence the set of jobs. Price’s normally uses FCFS, but that doesn’t always
Explain the drum-buff er-rope concept.
Tina Rossi had been preparing for her company’s first kaizen blitz and wondered if she had thought of everything. The process they had chosen to kaizen had been the subject of numerous customer complaints and employee grumblings. Tina’s list of reported problems, goals for the kaizen process,
What is a poka-yoke? Give an example.
a. An estimate of the capacity to clear roads in a 12-hour period expressed in miles per type of snowfall (3 in, 6 in., 1 ft, and 2 ft or greater).b. An estimate of the total work load (in miles traveled) over a 12-hour period to keep roadways clear, and per type of road (highway, primary, and
Files & More (F&M), a manufacturer of office equipment, is introducing a new product, the BUNGEE desk chair, made from elastic webbing that provides both comfort and support. The materials that go into the chair are shown below.a. Construct a product structure diagram that reflects how the
Alpha Corp. (a spinoff of Alpha Beta) makes Product X, which is composed of two Part Ys. Complete the following MRP matrices for X and Y, and construct a planned order report. When are orders placed for items X and Y, and what are the size of those orders? ITEM: X LOT SIZE: MULT 25 LT:1 1 2 3 4 5 6
Complete the MRP matrix below, then answer the questions that follow.a. In what periods should orders be released for item D?b. What is the projected on hand at the end of period 6?c. What is the size of the order in period 3?d. How would the periods in which orders are released change if the lot
What is PLM? How does it relate to other business software?
Care Alliance (CA), a manufacturer of emergency care kits for disaster relief, has received the annual disaster readiness plans from its major constituents and now must develop an operations plan to set production, labor, and inventory levels of its basic emergency products for the next four
Access a major vendor of business software, such as SAP or Oracle. Read about their demand management, available-to-promise, and production planning products. What kinds of capabilities do these systems have?
How are steady-state results achieved in a simulation?
Arkind is a global manufacturer and supplier of denim jeans to apparel retailers around the world. It purchases baled cotton from cotton producers in Louisiana, Texas, Georgia, and South Carolina and ships it to its warehouse at the port of Savannah, where it then ships it overseas to its
The State University power plant burns coal to generate steam and electricity for campus buildings. It takes three days to transport coal by railroad from the coalfields, and the cost of shipping and handling coal by rail is $19.50 per ton. The coal demand for the coming year is forecasted to be
Compute the coefficient of determination for the data in Problem 12.34 and explain its meaning.
Arkind, an Indian company, is a global manufacturer and supplier of denim jeans to apparel retailers around the world. It purchases baled cotton around the world, ships it to its denim fabric factories, then to its denim jeans manufacturing facilities. Its cotton purchases and manufacturing and
Global smartphone sales experienced extraordinary growth starting in 2007 with the introduction of both the iPhone and Android-platform based devices (see the Chapter Introduction). Following are the yearly global sales (in million units) for smartphones beginning in 2008 through 2015:YEAR
Selecting from MAD, MAPD, MSE, E, and E, which measure of forecast accuracy do you consider superior? Why?
What advantages does adjusted exponential smoothing have over a linear trend line for forecasted demand that exhibits a trend?
How does the linear trend line forecasting model diff er from a linear regression model for forecasting?
The World Trade Organization (WTO) maintains large databases about the trade statistics of its member countries on its website. Access a “trade profile” for a country of your choosing and the United States for the most recent available year, and write a summary report describing and comparing
What companies that have typically been in Gartner’s annual “Supply Chain Top 25” in the past have recently dropped out, and why?
How does Gartner’s compute the scores that it uses to rank companies in its annual “Supply Chain Top 25”?
Identify some of the common characteristics among the companies in Gartner’s annual “Supply Chain Top 25.”
How do sustainability initiatives differ between a service provider and a manufacturing firm?
How are companies able to save money through their sustainability efforts?
What type of sustainability issues might a U.S. company face with a supplier in China? Mexico?
What are some of the unique sustainability challenges that a company might face in a global supply chain?
Identify and discuss the types of risk a company with a global supply chain might encounter with its overseas suppliers.
Describe how a business you are familiar with uses IT enablers in its supply chain management.
Lindsey Brinton is moving into a rental house near campus at the beginning of the new fall semester at Tech with three friends. Each of the four friends will have a bedroom that they can redecorate as they wish. Lindsey wants to wallpaper her room and put down new carpet and she has identified the
Samantha and Levi Taylor are planning an anniversary party for their parents in December and they want it to have a holiday theme. They have identified the following planning activities and time estimates:Construct the network for this project, identify the critical path and determine the project
What is the purpose of a CPM/PERT network?
Select a job that you are conveniently able to observe, such as a secretary, store clerk, or custodian, and design a work sampling study for a specific job activity. Indicate how the initial estimate of the proportion of time for the activity would be determined and how the observation schedule
What role do you think social media and the Internet have had in raising the public’s consciousness about workplace issues both in the United States and abroad?
What kind of diversity issues does a company with a global supply chain encounter with its overseas suppliers?
What are some of the ways companies achieve sustainability in the workplace?
Why has human resources become a greater focus of companies in recent years?
The StarTrack Coffee Company has identified four possible high pedestrian traffic areas (resulting from nearby stores, hotels, and work places) in the city within a half-mile area it wants to open a new retail store in. The company has taken surveys to measure the volume of daily pedestrian traffic
Suppose your college or university was planning to develop a new student center and athletic complex with a bookstore, theaters, meeting areas, pool, gymnasium, and weight and exercise rooms. Identify three potential sites on your campus for this facility and rank them according to location factors
Assume that you are going to open a Starbuck’s in your community. Select three sites. Perform a location factor analysis for each and select the best site.
The Wet Wellies Corporation produces waterproof boots and assembles them with optional linings and other features on an assembly line. Due to global warming, the demand for wellies has increased and the company would like to be able to produce 1200 boots in an 8-hour day. The table below contains
Matthew Richter has recently upgraded his smartphone and is now looking to upgrade his data plan. Flat rates are shown in the table below. Amounts over the maximum allowable gigabytes (GB) for each plan are charged $15 per GB, fractional amounts included. Matthew is uncertain how many GB he might
T.W. Smitty is confi dent that demand for his Smart Rap album will substantially exceed the break even point computed in Problem 6.3, so T.W. is contemplating having his album cut at a classier (and pricier) studio. The recording costs would rise to $9000. However, since this new studio works with
T.W. Smitty, an emerging rapper, has reserved a recording studio for $5000 to cut his first album, called “Smart Rap.” The cost of recording the album is $5000 and copies are $5 apiece. If the vinyl albums are priced at $15 each, how many must be sold to break even? What is the breakeven point
Create a flowchart for the process of building flowcharts described in the Process Analysis section of this chapter.
Read about issues in outsourcing from a search on the Web. Then, examine the website of a company with which you are familiar for its outsourcing strategy and supplier policies.
Briefly discuss the components of digital or smart manufacturing. In what ways can companies collaborate in producing goods and services? Report on at least one web source on collaborative manufacturing, digital manufacturing, or additive manufacturing.
Cannera Bread Bistro usually has two workers behind the counter after morning rush hour. One worker takes the orders and the other one fills the orders. On average, 10 customers arrive per hour, and the average service time is four minutes (i.e., two minutes to take the order and two minutes to
Aisha works at the local Yourizon store on Friday nights, usually with two other employees. This Friday, her boss has told her she will be the only sales associate present. Aisha wants to convince the manager that having only one worker on duty will result in dissatisfied customers and lost
If Zarax in problems S1-23 and S1-24 wants to hire a supply chain analyst to help it determine more accurately what future logistics costs will be, what is the maximum amount they should pay the analyst?
Tech is playing State in the last conference game of the season. Tech is trailing State 21 to 14 with 7 seconds left in the game, when they score a touchdown. Still trailing 21 to 20, Tech can either go for two points and win or go for one point to send the game into overtime. The conference
Select a service provider and discuss the dimensions of quality on which a customer might evaluate it.
Identify a company or organization from which you have received high-quality products and describe the characteristics that make them high-quality.
Explain why strategic planning might benefit from a QMS program.
Describe, in general, how the J.D. Power “Circle Ratings” are calculated.
When Apple introduces new products, it is speculated that it markets first-generation versions of the product without first correcting all of the possible quality problems that might exist, preferring instead to let their customers do their product testing for them and discover any problems. This
Within a company’s supply chain, identify and discuss some of the different supply chain processes where quality issues might arise.
Research the companies on the annual Gartner Supply Chain “Top 25” (at www.gartner.com) and identify some of the quality management characteristics they share.
Research the website of a company that is known to be a leading user and proponent of Six Sigma (like some of those identified in this chapter), and discuss what they say about their use of Six Sigma.
How does the AQL relate to producer’s risk (α) and the LTPD relate to consumer’s risk (β)?
The town of Blakesburg has a customer service hotline that town residents can call and leave phone messages with complaints about town services including such things as garbage pickup, recreation facilities, taxes, bills, etc. As part of a quality improvement process the town manager wants to
Historically, student advising in the College of Business at Tech was done by faculty in the individual departments that housed a student€™s major. However, the College received poor advising ratings on national student surveys that rank business schools, which caused the College to have
Mark Sumansky owns and manages the Grass, Unlimited, lawn-care service in Middleton. His customers include individual homeowners and businesses that subscribe to his service for lawn care beginning in the spring and ending in the fall with leaf raking and disposal. Thus, when he begins his service
How is the sample size determined in a single-sample attribute plan?
Why is the traditional view of quality control reflected in the use of acceptance sampling unacceptable to adherents of quality management and continuous improvement?
Under what circumstances is the total inspection of final products necessary?

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Operations and Supply Chain Management 9th edition Roberta S. Russell, Bernard W. Taylor - Solutions

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