Information Technology Project Management 9th Edition Kathy Schwalbe - Solutions

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4. Given any setX, it must be true that X g X (though nntX C X). Explainthe difference between the statement “X is a subset of itself‘ ' and the statement “X is an element of itself."
3. Given the set S = {1, 2. 3. 4. 5}. define all its possible subsets. How many of them are there?
2. Define the relationships (9. C. =). if any. among the following sets: A = {x :0 5 x S l} B={x:0
1. Explain the difference between the statements and X EX A CX, where A = {x}
Search for articles related to the importance of keeping certain stakeholder information confidential.What types of information should be confidential? Describe two examples of actual problems that occurred when confidential information was leaked. Summarize your findings in a short paper or
Go to www.linkedin.com. If you do not have an account, set one up. Search for groups related to project management and topics related to stakeholder management. Join at least two groups and read some of the discussion topics. Post one good question to each of the groups and wait at least two days
Review the information for using a power/interest grid. Find at least two articles that describe this grid or a similar one to help categorize stakeholders and how to manage them. Summarize your results in a memo to a new project manager who is interested in this tool.
Interview someone who worked on an information technology project that involved several difficult stakeholders. Ask what they did that worked well and what did not work well. Summarize the interview results in a thank-you e-mail to the person you interviewed, highlighting important lessons you
Search the Internet for articles related to dealing with project sponsors. Summarize two good articles in a memo that you could send to a new project manager, offering advice on how to effectively engage sponsors.
Review the chapter’s opening case and some of the sample documents related to it. How do you think Debra handled the various stakeholders? Offer at least two suggestions for what she might have done to avoid being yelled at by a senior manager. Summarize your answers in a short memo to Debra.
After a series of large project disasters, what country is requiring people to complete a new academic program in project management before leading a large government project?a. Australiab. The United Kingdomc. Indiad. Japan
Which of the following statements is false about software that can assist in project stakeholder management?a. Social media tools can assist in stakeholder management.b. Some project management software includes features like giving “high fives.”c. Texting is an example of a microblog that can
When should you start controlling stakeholder engagement on a project?a. In the early phasesb. In the middle phasesc. In the latter phasesd. None of the above; you cannot control stakeholder engagement
What tool can you use to document, monitor, and track items that need resolution on a project?a. An issue logb. A risk registerc. An issue registerd. A resolution log
Which type of matrix can help clarify which knowledge areas are most important to stakeholders on a project?a. A knowledge area matrixb. A prioritization matrixc. An expectations management matrixd. A stakeholder management matrix
One of your project stakeholders has a high amount of authority and a high amount of interest.How should you manage that relationship?a. Keep informedb. Keep satisfiedc. Manage closelyd. Monitor
What type of grid can categorize stakeholders based on their level of authority and concern?a. A power/interest gridb. An authority/concern gridc. An authority/interest gridd. A resistance/support grid
What type of information about stakeholders is not included in a stakeholder register?a. Identificationb. Classificationc. Assessmentd. Engagement level
Suppliers and concerned citizens are examples of which type of stakeholders?a. Internalb. Externalc. Supportived. Unsupportive
Which knowledge area was first introduced in the PMBOK® Guide in 2013?a. Project engagement managementb. Project consulting managementc. Project stakeholder engagementd. Project stakeholder management
How can software assist in project stakeholder management? Do you think social media tools are more likely to help or hinder projects?
Describe the type of information that is documented in an issue log. How can you avoid spending too much time documenting and tracking issues?
Discuss ways that you have seen people manage stakeholder engagement in your classroom or work environments. Which approaches seem to work the best?
What are some ways to manage a stakeholder relationship closely? Give examples of how you might manage relationships differently based on the unique personalities of different people.
What are some ways to identify project stakeholders? Which stakeholders do you think are often not identified when they should be?
Why do you think PMI created a separate knowledge area for stakeholder management?
Write a paper explaining and justifying the criteria and their weights.
Draft the source selection criteria that might be used for evaluating proposals to provide smartphones with wireless plans for all students, faculty, and staff at your college or university or to all business professionals in your organization. Use Figure 12-4 as a guide. Include at least five
Review a sample RFP for an IT project. Write a paper summarizing the purpose of the RFP and how well you think it describes the work required.
Search online for samples of IT contracts. Use search phrases like “IT contract” or “sample contract.” Analyze the key features of the contract. What type of contract was used, and why? Review the language and clauses in the contract. What are some of the key clauses?List questions you have
Suppose that your company is trying to decide whether it should buy special equipment to prepare high-quality publications itself or lease the equipment from another company. Suppose that leasing the equipment costs $240 per day. If you decide to purchase the equipment, the initial investment is
Interview someone who was involved in an IT procurement process, such as a manager in your organization’s IT department, and have the person explain the process that was followed. Alternatively, find an article describing an IT procurement in an organization. Write a paper describing the
Search the Internet for the term IT outsourcing and find at least two articles that discuss outsourcing. Summarize the articles and answer the following questions:• What are the main types of goods and services being outsourced?• Why are the organizations in the articles choosing to
is a term used to describe various procurement functions that are now done electronically.a. E-procurementb. eBayc. E-commerced. EMV
A proposal evaluation sheet is an example of a(n) .a. RFPb. NPV analysisc. earned value analysisd. weighted scoring model
Buyers often prepare a list when selecting a seller to make the process more manageable.a. preferredb. shortc. qualified suppliersd. BAFO
If your college or university wanted to get information from potential sellers for providing a new sports stadium, what type of document would be required of the potential sellers?a. RFPb. RFQc. Proposald. Quote
The is the point at which the contractor assumes total responsibility for each additional dollar of contract cost.a. breakeven pointb. Share Ratio Pointc. Point of Reconciliationd. Point of Total Assumption
Which type of contract has the least amount of risk for the buyer?a. fixed-priceb. cost plus incentive fee (CPIF)c. time and materiald. cost plus fixed fee (CPFF)
An item you need for a project has a daily lease cost of $200. If you decide to purchase the item, the investment cost is $6,000 and the daily cost is $100. After how many days will the lease cost be the same as the purchase cost?a. 30b. 40c. 50d. 60
In which project procurement management process is an RFP often written?a. Planning procurement managementb. Conducting procurementsc. Controlling procurementsd. Selecting sellers
Your organization hired a specialist in a certain field to provide training for a short period of time. Which reason for outsourcing would this example fall under?a. Reducing costsb. Allowing the client organization to focus on its core businessc. Accessing skills and technologiesd. Providing
What is the largest spending category for global outsourcing of IT services?a. Communications servicesb. Devicesc. Enterprise softwared. Data center systems
How can software assist in procuring goods and services? What is e-procurement software?Do you see any ethical issues with e-procurement? For example, should stores be able to block people with smartphones from taking pictures of barcodes to do comparison shopping?
What is the main purpose of a procurement audit?
List two suggestions for ensuring adequate change control on projects that involve outside contracts.
How can organizations use a weighted scoring model to evaluate proposals as part of seller selection?
How do organizations decide whom to send RFPs or RFQs?
Do you think many IT professionals have experience writing RFPs and evaluating proposals for IT projects? What skills would be useful for these tasks?
What are the main types of contracts if you decide to outsource? What are the advantages and disadvantages of each?
Explain the make-or-buy decision process and describe how to perform the financial calculations in the simple lease-or-buy example provided in this chapter.
List five reasons why organizations outsource. When should an organization choose not to outsource? Why are some organizations moving their software development work back inhouse?Why are some organizations beginning to use onshoring?
Find an example of a company that took a big risk on an IT project and succeeded. In addition, find an example of a company that took a big risk and failed. Summarize each project and situation in a short paper. In the paper, you should also discuss whether you believe that anything besides luck
Open the template file called breakeven using Microsoft Excel. Examine the formulas in the file to understand the relationships between the variables (such as sales price per unit, manufacturing cost per unit, and fixed monthly expenses) and the outputs (such as break-even point and revenue at
Suppose that your organization is deciding which of four projects to bid on, as summarized in the following table. Assume that all up-front investments are not recovered, so they are shown as negative profits. Draw a diagram and calculate the EMV for each project. Write a few paragraphs explaining
Research risk management software. Are many products available? What are the main advantages of using them in managing projects? What are the main disadvantages? Write a short paper to discuss your findings, and include at least three references.
Review a document related to risk management, such as the Microsoft Security Risk Management Guide. Does this guide address most of the topics related to risk management planning, as described in this text? Document your analysis in a short paper.
Suppose your college or organization is considering a project to develop an information system that would allow all employees, students, and customers to access and maintain their own human resources information, such as address, marital status, and tax information. The main benefits of the system
Your project team has decided not to use an upcoming release of software because it might cause your schedule to slip. Which negative risk response strategy are you using?a. avoidanceb. acceptancec. transferenced. mitigation
is a quantitative risk analysis tool that uses a model of a system to analyze its expected behavior or performance.a. Simulationb. Sensitivity analysisc. Monte Carlo analysisd. EMV
Suppose there is a 30 percent chance that you will lose $10,000 and a 70 percent chance that you will earn $100,000 on a particular project. What is the project’s estimated monetary value?a. −$30,000b. $70,000c. $67,000d. −$67,000
are indicators or symptoms of actual risk events, such as a cost overrun on early activities being a symptom of poor cost estimates.a. Probabilitiesb. Impactsc. Watch list itemsd. Triggers
A risk is a document that contains results of various risk management processes, and is often displayed in a table or spreadsheet format.a. management planb. registerc. breakdown structured. probability/impact matrix
Which risk identification tool involves deriving a consensus among a panel of experts by using anonymous input regarding future events?a. Risk breakdown structureb. Brainstormingc. Interviewingd. Delphi technique
Your project involves using a new release of a common software application, but if that release is not available, your team has plans to use the current release.a. contingencyb. fallbackc. reserved. mitigation
Which risk management process involves prioritizing risks based on their probability and impact of occurrence?a. Planning risk managementb. Identifying risksc. Performing qualitative risk analysisd. Performing quantitative risk analysis
A person who is risk- receives greater satisfaction when more payoff is at stake and is willing to pay a penalty to take risks.a. averseb. seekingc. neutrald. aware
is an uncertainty that can have a negative or positive effect on meeting project objectives.a. Risk utilityb. Risk tolerancec. Risk managementd. Risk
How can you use Excel to assist in project risk management? What other software can help project teams make better risk management decisions?
List the tools and techniques for performing risk control.
Provide realistic examples of each of the risk response strategies for both negative and positive risks.
Explain how to use decision trees and Monte Carlo analysis for quantifying risk. Give an example of how you could use each technique on an IT project.
Describe how to use a probability/impact matrix and the Top Ten Risk Item Tracking approaches for performing qualitative risk analysis. How could you use each technique on a project?
What is the difference between using brainstorming and the Delphi technique for risk identification? What are some of the advantages and disadvantages of each approach?Describe the contents of a risk register and how it is used in several risk management processes.
Discuss the common sources of risk on IT projects and suggestions for managing them.Which suggestions do you find most useful? Which do you feel would not work in your organization? Why?
What are some questions that should be addressed in a risk management plan?
Discuss the risk utility function and risk preference chart in Figure 11-2. Would you rate yourself as being risk-averse, risk-neutral, or risk-seeking? Give examples of each approach from different aspects of your life, such as your current job, your personal finances, romances, and eating habits.
Research new software products that assist in communications management for large projects. Write a short paper summarizing your findings. Include websites for software vendors and your opinion of some of the products.
Write a lessons-learned report for a project of your choice, using the template provided on the Companion website and the sample in Chapter 3 as guides. Role play presenting the lessons-learned report, assigning roles of the project manager, project sponsor, etc. Do you think it is important for
Use the following data to answer the questions that follow.Average velocity 5 (Remaining effort Day 1 2 Remaining effort Current Day)/(Current Day 2 Day 1)Estimated completion date 5 Current Day 1 (Remaining effort/Average velocity)a. Create a burndown chart for the given data using Excel or the
Assume that in an agile project sprint, task T1 has already been completed. Ted is working on task T2, and tasks T4, T5, and T6 have not yet been assigned for anyone to work on.Create a kanban board depicting the status of all these activities. You can draw the kanban board or use the software of
Review the templates for various project documents provided in this chapter. Pick one of them and apply it to a project of your choice. Make suggestions for improving the template.
How many different communication channels does a project team with six people have?How many more communication channels would there be if the team grew to 10 people?
Review the following scenarios, and then write a paragraph for each one describing what media you think would be most appropriate to use and why. See Table 10-2 for suggestions.a. Many of the technical staff on the project arrive at work from 9:30 a.m. to 10:00 a.m., while the business users always
Find examples of how project teams use new technologies to communicate project information. Which technologies seem to be most effective? Document your findings in a short paper, citing at least three references.
Research the topic of understanding body language. What are some common body movements that can help you understand how people are really feeling? What does it mean if someone looks up a lot when talking versus looking down or side to side? What does it mean when people cross their arms, touch
A ____________ report is a reflective statement that documents important information learned from working on the project.a. kanbanb. lessons-learnedc. project archived. progress
Which of the following is not a guideline to help improve time spent at meetings?a. Determine if a meeting can be avoided.b. Invite extra people who support your project to make the meeting run more smoothly.c. Define the purpose and intended outcome of the meeting.d. Build relationships.
Which of the following is not a recommendation for improving project communications?a. You cannot overcommunicate.b. Project managers and their teams should take time to develop their communications skills.c. Do not use facilitators or experts outside of the project team to communicate important
What term describes information that is sent to recipients at their request via websites, bulletin boards, e-learning, knowledge repositories like blogs, and other means?a. Push communicationsb. Pull communicationsc. Interactive communicationsd. Customer communications
A(n) ____________ report describes where a project stands at a specific point in time.a. statusb. performancec. versiond. earned value
If you add three more people to a project team of five, how many more communication channels will you add?a. 2b. 12c. 15d. 18
What strategy can a project manager use to deliver bad news?a. Tell a joke first.b. Tell senior management as soon as possible so they can develop alternatives and recommendations.c. Ask the project champion to deliver the news.d. Set the stage by putting the news into context, emphasizing the
Which of the following is not a process in project communications management?a. Planning communications managementb. Controlling communicationsc. Managing communicationsd. Managing stakeholders
In face-to-face interactions, how is most information conveyed?a. By the tone of voiceb. By the words spokenc. By body languaged. By the location
What do many experts agree is the greatest threat to the success of any project?a. Lack of proper fundingb. A failure to communicatec. Poor listening skillsd. Inadequate staffing
How can software assist in project communications? How can it hurt project communications?
Explain why you agree or disagree with some of the suggestions in this chapter for improving project communications, such as creating a communications management plan, stakeholder analysis, or performance reports. What other suggestions do you have?
Discuss the advantages and disadvantages of telecommuting.
What are some of the ways to create and distribute project performance information?

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Information Technology Project Management 9th Edition Kathy Schwalbe - Solutions

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