Question: 2 Email Case Write an email for the message called for in the situation described, using reader- focused language and a professional tone. Although the



2 Email Case Write an email for the message called for in the situation described, using reader- focused language and a professional tone. Although the case below provides the main information needed, it may contain unnecessary information, and the information is not well-organized. Remember, it is your job to include what you think is necessary and omit information that is redundant or irrelevant. You must also correct grammar errors. Be sure to maintain a professional tone appropriate for business communication. Remember to organize the information effectively and make up additional information if appropriate to help you achieve your purpose. Avoid copying phrasing from the case below, from a textbook or from other samples. Use all the techniques learned so far in this course to write a clear, professional email message. Include a "header" at the top with the fields your email program creates for you (To:, From:, Date: Subject:, CC, Attachment:). For readability, use a direct opening with the main idea first." Be concise, and use at least one list (bullets) and white space as "reader access techniques, Include a closing (eg.. "Thank you." "Sincerely." "Best regards.") and your name and "signature" (usually your name plus your position/department and possibly your contact info beneath) under your final "action paragraph." Use the writing process: Think about your audience and theirquestionseeds, then plan and write a draft. Remember to proofread and revise as necessary. Read this case carefully before you begin to compose your message. . Case You're the assistant manager of the Accounting Department at Totally Toys, a toy manufacturing company, Your company makes a variety of toys and then markets and distributes them all over the world. Before the COVID-19 pandemic, your 5 sales representatives took lots of trips: to see clients, to attend conferences and conventions, and to ensure the smooth distribution of the toys. To adhere to COVID-19 travel restrictions and to ensure the safety of your employees, your sales representatives have stopped travelling. Instead, they are working from home. While many of the sales representatives enjoy working from home, they are facing some challenges. These challenges include not having an adequate home office set-up or equipment to conduct their business from home. The 5 sales representatives already have the latest mobile phones and laptops with up-to-date software; however, many of them do not have other office necessities, such as a desk, adequate lighting, a printer, or a comfortable office chair. To help the sales representatives work more effectively, the president of your company has decided to provide a fund of $300 for each of the sales representatives to upgrade their home office environment The president has informed the sales representatives of the available funding to upgrade their home office. Now, it is your job to inform the salespeople about the process of how they may spend money and how they will be reimbursed [i.e., paid back for] the money they spend. You need to tell them: what items the company will cover; what items the company will not cover, and the steps salespeople need to follow to get their money back. You decide to send an email outlining the new guidelines for the salespeople regarding the money they spend on home office expenses. You want to give the salespeople some specific procedures to follow when claiming expenses. These procedures will benefit everyoneyour job will be much easier, the company's budget will be more up-to-date, the salespeople will get their cash more quickly, and, if they follow the guidelines, they won't have to worry about a request for reimbursement being turned down because the expense wasn't valid. You also decide to create a new expense form
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