Question: Exercise 8.18 Consider the university admission process described in Exercise 1.1 (page5) and the corresponding issues documented in Exercise 6.4 (page 232). a. Apply the

Exercise 8.18 Consider the university admission process described in Exercise 1.1 (page5) and the corresponding issues documented in Exercise 6.4 (page 232).

a. Apply the redesign heuristics from Appendix A in order to address the issues documented in Exercise 6.4.

b. Capture the resulting to-be model in BPMN.

c. Explain the impact of the changes you propose in terms of the performance dimensions of the devils quadrangle.

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