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Question 4 Not yet answered Marked out of 1.00 P Flag question Sales person should be a: O a. All the options given O b. Effective communicator O c. Problem solver O d. Self starter and self finisher Question 5 Not yet answered Marked out of 100 Flag question Services rendered by all the service companies are varied in nature and very useful to different types of end-users. In this context evaluate the following statements with regard to heterogeneity. O a. Services are more standardized and less uniform b. Services are standardized and not uniform c. Services are less standardized and less uniform O d. Services are less standardized and uniform Question 6 Not yet answered Marked out of 1.00 Flag question The principle that states the systematic delegation of authority at all levels of sales organization structure is called: a. Unity of command O b. Decentralization O c. Centralization O d. Span of control